Chad Millhollin

Explained everything. Very friendly. Good communication thought txts. Gave all important information. Helped with writing a check Very friendly. Good communication thought txts. Gave all important information. Helped with writing a check More

by NOVAKMAX93 Verified Customer Verified Customer

Report | Print

I'm very thankful for the overall kindness and care that was given in addition to the hard work it took to get financing for me. was given in addition to the hard work it took to get financing for me. More

by CINDYALLEN3 Verified Customer Verified Customer

Report | Print

The team was amazing and listened to what I wanted in a vehicle. They did not talk down to me or try to push anything in me that wasn’t necessary! Amazing service. vehicle. They did not talk down to me or try to push anything in me that wasn’t necessary! Amazing service. More

by DANAMMSSIE Verified Customer Verified Customer

Report | Print

There were aspects of this purchase that I found frustrating, and when I raised my concerns, I was told there was nothing that could be done. I initially planned to buy two vehicles—a Tacoma and a C frustrating, and when I raised my concerns, I was told there was nothing that could be done. I initially planned to buy two vehicles—a Tacoma and a Corolla—but ultimately decided on just the Corolla for my daughter. Mandatory add-ons, such as the $300 floor mats, along with the out-the-door price at finance differing from what was quoted by sales, etc.., significantly diminished the excitement of buying a brand-new vehicle. In the past, I have purchased vehicles and left the dealership feeling like it was one of the best days ever. This time, however, it simply felt like a transaction—no different than buying a pair of socks. More

by RICHARDST1952 Verified Customer Verified Customer

Report | Print

I had a great experience at this dealership from start to finish. The entire process was smooth and straightforward, and both the sales and financing staff were knowledgeable, professional, and easy to work finish. The entire process was smooth and straightforward, and both the sales and financing staff were knowledgeable, professional, and easy to work with. The only regret I have isn’t on the dealership, but in hindsight I wish running boards had been discussed before finalizing the purchase since it’s a new truck. It would have been helpful to think through that option ahead of time, but overall the experience was still very positive More

by TRSHETLER Verified Customer Verified Customer

Report | Print

Quick and complete Shane Siegle was our sales person since Ken Bright has retired. He did pressure us at all and made sure everything was set up and ready to go on short notice since Ken Bright has retired. He did pressure us at all and made sure everything was set up and ready to go on short notice More

by dogbertmpn Verified Customer Verified Customer

Report | Print

Crooks, everything they told me when they sold me a new van was all xx. Told me they I was buying a Toyota extended warranty….sold me and aftermarket warranty (xx). Bought and oil change package and they a van was all xx. Told me they I was buying a Toyota extended warranty….sold me and aftermarket warranty (xx). Bought and oil change package and they always try to charge me when I get my oil changed. The don’t have an honest bone in their body! More

by LOVELADYJARED Verified Customer Verified Customer

Report | Print

Very knowledgeable and helpful. I was able to take my new car home same day I was able to take my new car home same day More

by TRACYGILGE Verified Customer Verified Customer

Report | Print

The associates we worked with were direct and professional. They were easy to work with and the process was straightforward professional. They were easy to work with and the process was straightforward More

by RODBERG333 Verified Customer Verified Customer

Report | Print

Always a painless experience. Have been buying Toyotas from Des Moines dealership for 20yrs. Haven't been disappointed yet. Have been buying Toyotas from Des Moines dealership for 20yrs. Haven't been disappointed yet. More

by OLYERIC Verified Customer Verified Customer

Report | Print