Chad Kozumplik

This place does things right to say the least ! Jarod was absolutely on point with his knowledge of the inventory. Jarod’s ability to listen and show you something just right for you and your situa Jarod was absolutely on point with his knowledge of the inventory. Jarod’s ability to listen and show you something just right for you and your situation is just unmatched !! This man and this dealership delivers !!!! You rock ! More

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leased a car through Todd this past week. This is my 3rd vehicle with Todd. He is professional, knowledgeable, and dedicated to customer satisfaction. Todd is knowledgeable and takes the This is my 3rd vehicle with Todd. He is professional, knowledgeable, and dedicated to customer satisfaction. Todd is knowledgeable and takes the time to understand my needs and preferences. He answered all my questions and provided valuable insights, helping me make an informed decision about the perfect Jeep for me. Both Todd and Cassandra made this a great experience! Thank you for outstanding service and for going above and beyond to ensure my complete satisfaction. More

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Reggie was funny, helpful, and got the job done! Got what I needed for my trade in and drove home same day with my new car. Got what I needed for my trade in and drove home same day with my new car. More

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Reggie was awesome. Helped me every step of the way and was able to get me what I wanted for my trade in. Thanks Suburban Jeep of Troy!! Helped me every step of the way and was able to get me what I wanted for my trade in. Thanks Suburban Jeep of Troy!! More

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They get you into the car of your dreams . Very considerate and passionate about what your needs are . Very considerate and passionate about what your needs are . More

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Reggie was professional and curious. Had everything ready,was a smooth and enjoyable process all around. Had everything ready,was a smooth and enjoyable process all around. More

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Kyle was phenomenal! ! He helped make the car buying experience enjoyable. Kyle was patient, took the time to explain how to use all the tech and safety features. In ! He helped make the car buying experience enjoyable. Kyle was patient, took the time to explain how to use all the tech and safety features. In addition, help surprise my 16 yr making this a special moment in his life for his first car experience. Thumbs up to Kyle and the Suburban family. Paul T and family More

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Attentive customer service,. They meet all our needs. They made the whole process a good experience. They meet all our needs. They made the whole process a good experience. More

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Aside from going from sales, to finance/warranty, back to sales, and finally to the cashier, it was a pretty quick experience! I wasn’t guided into any vehicles other than the ones I wanted to see and was le sales, and finally to the cashier, it was a pretty quick experience! I wasn’t guided into any vehicles other than the ones I wanted to see and was left alone to make my own decision between those that I test drove. More

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My wife and I have been to many dealerships over the last several months. At best, we would describe these visits as a waste of time. We became resigned to the fact that getting a used car that met our cr several months. At best, we would describe these visits as a waste of time. We became resigned to the fact that getting a used car that met our criteria would have to come from somewhere else besides a dealership. However, we had one last appointment scheduled and decided to keep it. Based on our previous experiences, we determined that we would stay no longer than 10 minutes. Our appointment at SCDJR of Troy was with Jake Soules. Turns out that our time spent with Jake lasted more than 10 minutes. Curious how someone with no previous experience in sales could be such an excellent sales person. Jake took the time to get to know us first. He asked questions - and he listened. I do believe that Jake was more interested that we found what were looking for then he was in making a sale. It was necessary for my wife and I to return on another day to sign off on the car. Turns out that the one day that fit in with our schedule was the one day that Jake had scheduled to take off from work. We didn't find that out until after the fact. The other people that we encountered in the purchasing process at SCDJR of Troy were both professional and personal, which confirmed why this dealership has such a high rating. But it would be fair to say that my wife and I bought a car - at a dealership - because of Jake Soules. More

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