Chad Johnson | Page 2

If you’re looking for top notch customer service you’ll find it at Beaver Toyota. Big shout out to Bobby Harvey for taking the time to help us find exactly what we were looking for and walking us through t find it at Beaver Toyota. Big shout out to Bobby Harvey for taking the time to help us find exactly what we were looking for and walking us through the details to help us understand. We will be back to see you for our next one! - Neil More

Report | Print

Good communication and quick turnaround time. Pleasant employees, valet pick up and delivery, included a free car wash. Very satisfied! Pleasant employees, valet pick up and delivery, included a free car wash. Very satisfied! More

Report | Print

Very poor service- took almost 3 hours for usual maintenance that typically takes 1/2 that time maintenance that typically takes 1/2 that time More

Report | Print

Utmost confidence in Beaver service due mainly to Chad Johnson my service advisor for quite some time Knowable respectful helpful friendly and always looking out for my interests Johnson my service advisor for quite some time Knowable respectful helpful friendly and always looking out for my interests More

Report | Print

Beaver Toyota has great new technology and took care of me and my Highlander at 100,000 miles! The staff is friendly and festive and will always go out of their way to show you around. Chad has been my go me and my Highlander at 100,000 miles! The staff is friendly and festive and will always go out of their way to show you around. Chad has been my go to service guy so that’s who I recommend! More

Report | Print

I've taken my '18 4Runner into this dealership twice for routine maintenance and oil change. Needless to say, both times after telling them to do what routine work needs to be done, I go home and search my routine maintenance and oil change. Needless to say, both times after telling them to do what routine work needs to be done, I go home and search my VIN on their website only to find them saying "customer declined services" on things that are actually listed in the service guide for these vehicles. (things like front/rear diff service, 4WD service, transfer case service, etc.) They simply do not mention me needing these things done, but will quickly add to my vehicle's service record stating I "declined" the services. Today they got me to spend over $550 on unnecessary (as in, not recommended at all in the scheduled maintenance guide) services, didn't mention anything else that needed to be done. Come home, search my VIN, there are FOUR actually needed services they said I declined. They literally told me I needed my AC flushed and cleaned out due to mildew/bacteria, and this was marked as "requires immediate attention" in their inspection. My AC and heat have worked 100%. I have less than 50k miles on this car. The car still had that "new car smell", now it smells like chemicals because I was dumb enough to buy into this dealership's xx. The only positive is the service guy was nice, probably because he saw me for the sucker I am and figured he'd make the dealership an extra buck while neglecting actual routine maintenance that is recommended by Toyota. Will be taking my vehicle elsewhere in the future. More

Report | Print

The entire team are EXCELLENT,AMAZING. Today on my visit I met CLINT who simply left me speechless!! Provided top notch service as well as saving me money on the excellent professional wor Today on my visit I met CLINT who simply left me speechless!! Provided top notch service as well as saving me money on the excellent professional workmanship he did on my RAV4!! I highly recommend raises!! George and Steve deserve honorable,,special mention!.. the entire team literally go above and beyond…the terrific service very professional just OVER the MOON!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Report | Print

Great service folks! Good dealership to buy from and service vehicle. Always treats you fair. Good dealership to buy from and service vehicle. Always treats you fair. More

Report | Print

The service department has always done a great job servicing my RAV4. All the service consultants when you arrive are friendly courteous and knowledgeable. Much appreciated servicing my RAV4. All the service consultants when you arrive are friendly courteous and knowledgeable. Much appreciated More

Report | Print

Chad Johnson is always a pleasure. He addresses any of my issues and resolves them! He addresses any of my issues and resolves them! More

Report | Print