Chad Higgins
Chad Higgins at Victory Toyota of Brook Park

Chad Higgins | Page 8

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.8
570 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

Write a Review

570 Reviews of Chad Higgins

March 01, 2023

Dealership Rating
Employee Rating

3rd-time customer at Metro Toyota. As always, pleased with product and service. Even the dog agrees! More

by John.c.hattery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk, Dawn Bell

Mar 06, 2023

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Anastasia works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

February 27, 2023

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Employee Rating

Great dealership with phenomenal staff and customer service! Have not had a better experience at any other dealership, ever. Thanks guys! More

by jmarauder04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Joe Rogers , Gary "CAP" Capper

Mar 01, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review!

February 12, 2023

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Always willing to do whatever they can to help out the customer with the process More

by Bobomelon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing a top-notch experience is so important to us, and we are glad that Ken's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 30, 2023

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Metro Toyota made this a very easy and pleasant buying experience. I would definitely recommend Mike to my friends. Bob in finance was helpful as well! More

by Maria B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Mike Ferrett

Jan 31, 2023

Victory Toyota of Brook Park responded

Maria, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota.

January 17, 2023

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It was an absolute pleasure working with Mike Ferrett finalizing my auto purchase. He was incredibly kind, patient, explained the entire process, and made our experience really enjoyable. I appreciated w More

by Kevinpociask1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Mike Ferrett

Jan 18, 2023

Victory Toyota of Brook Park responded

Kevin, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

January 12, 2023

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Metro Rocks! My 2nd Tacoma. Chad & Anastasia are the Best! Bob in finance & Scott in Service. Amazing Team effort. Best experience ever ( twice ). Thank you More

by drewman2u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2023

Victory Toyota of Brook Park responded

Andrew, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

January 12, 2023

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Employee Rating

Love Metro Toyoya, customer for 25 yrs at least. Seem to be very honorable as far as I can tell. Jerry is the best! More

by FOSTERJ0
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Jan 14, 2023

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you for being a great customer! I'm sure that if you need any help team will be happy to help you. Please stop by and say hello when you're in for service.

January 10, 2023

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Great Service Great Prices it's nice to see a business that still cares about its customers and goes the extra mile More

by david rydzinski
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 14, 2023

Victory Toyota of Brook Park responded

David, Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 03, 2023

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I’ve been going to Metro Toyota for more than 25 years so you’d have to say I rate them high. I do think though that they could give me a little bit better deal number one for my loyalty number two because I More

by mmikes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2023

Victory Toyota of Brook Park responded

Peggy, Thank you for the business. We are happy to hear that you had a 5 star experience. Kan and Chad will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

December 30, 2022

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Employee Rating

Great dealership for service and sales. Have recommended to family and friends. A joy to visit. More

by dchunt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

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