Chad Higgins
Chad Higgins at Victory Toyota of Brook Park

Chad Higgins | Page 16

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.8
570 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

Write a Review

570 Reviews of Chad Higgins

December 03, 2021

Dealership Rating

I purchased my Avalon at the end of the lease. The finance department representative was not receptive, argumentative, and abrupt. He never introduced himself and though I had an appointment, he was More

by HAHILL2330
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Bob Albright, Tony Overman , Craig Budziak

Dec 06, 2021

Victory Toyota of Brook Park responded

Thank you for bringing this to our attention. We apologize greatly. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

December 03, 2021

Dealership Rating
Employee Rating

Great customer service, Justin and Chad worked with me to come up with a number that made sense for my lease! More

by Cornman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

November 20, 2021

Dealership Rating
Employee Rating

AWESOME experience today with purchasing my new RAV4!!! Anastasia was phenomenal, explained everything so well and made sure all my questions were answered! More

by amylashutka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. We love the photo! - Metro Toyota Customer Care Team

November 17, 2021

Dealership Rating
Employee Rating

Anastasia was amazing though out our whole process! Thank you so much!! She is so sweet and my kids loved her!! She made the whole process so smooth! Definitely recommend her ❤️ More

by AmberSanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk

Nov 18, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. We love the photo! - Metro Toyota Customer Care Team

November 16, 2021

Dealership Rating
Employee Rating

Absolute professionals to deal with - set up an appointment to come in and pick up our new car, and went to finance shortly after arriving. There was a slight issue with the amount they were going More

by RLSTUDD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider

Nov 17, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

October 25, 2021

Dealership Rating
Employee Rating

I’ve been purchasing or leasing my cars from Metro Toyota since I was 19 and I’ve always had a great experience. They take the time to go over everything with you and still get you out on the road as quickly More

by Kathy Mariner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett

Oct 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

October 23, 2021

Dealership Rating
Employee Rating

Buying a new car is big decision and Metro makes it easy for the customer. More

by ahillcpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka , Craig Budziak

Oct 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

October 22, 2021

Dealership Rating
Employee Rating

Friendly, fast and knowledgeable staff. Ken was easy to reach & had all the answers. Was a pleasure to work with this dealer. More

by Andyvy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka

Oct 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

October 21, 2021

Dealership Rating
Employee Rating

Anastasia and Chad were very professional,nice, and accommodating.It was hard due to inventory. More

by PIAZZA1625
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk , Christopher Lombardo

Oct 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

October 15, 2021

Dealership Rating
Employee Rating

Thankful that I was able to buy a car during such a difficult time as we are in right now. My wife needed a car and thanks to my salesman's Robert Saponari and Bob in finance they made it all happen! More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright , Robert Saponari

Oct 18, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

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