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Chad Higgins

Overview Reviews (570) Inventory (237)

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Chad Higgins

Chad Higgins | Page 10

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

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4.8

570 Reviews

Overview Reviews (570) Inventory (237)

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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570 Reviews of Chad Higgins

November 23, 2022

Dealership Rating

Employee Rating

From the first internet search to signing the paperwork, everyone at Metro Toyota has been amazing! Thank you for my Lunar Rock Rav4! everyone at Metro Toyota has been amazing! Thank you for my Lunar Rock Rav4! More

by Noclass05

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Albright, Anastasia Kaluszyk, Jackie Nunez-Rodriguez , Krystal Rodriguez

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Nov 23, 2022 -

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Anastasia to give you a hand!

November 16, 2022

Dealership Rating

Employee Rating

Chad and Ryan were a pleasure to deal with and Jackie was very helpful with the purchase. I got the best deal I could find and there was no frills or additions that I did not want. Great dealer right here very helpful with the purchase. I got the best deal I could find and there was no frills or additions that I did not want. Great dealer right here folks! I wish the dealers here in CA were as nice and helpful. More

by Patrick Hartweg

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Schneider, Justin Schneider , Jackie Blanko

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Nov 16, 2022 -

Victory Toyota of Brook Park responded

Patrick, Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 09, 2022

Dealership Rating

Employee Rating

Been coming to Metro for years! Working with Barry, Capper, Chad and Bob. They go out of their way to ensure not only are you treated like family, you are family. Car buying is not Working with Barry, Capper, Chad and Bob. They go out of their way to ensure not only are you treated like family, you are family. Car buying is not easy. They make it feel easy and fast. If I ever need anything they are a phone call away!!! More

by Gino A.

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Albright, Barry Greenfield , Gary "CAP" Capper

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Nov 12, 2022 -

Victory Toyota of Brook Park responded

Gino- Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Cap will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon!

October 26, 2022

Dealership Rating

Employee Rating

I Love Metro Toyota! I recommend Anastasia to all of my friends and family. She knows her vehicles and is very professional and friendly. No high pressure just a comfort I recommend Anastasia to all of my friends and family. She knows her vehicles and is very professional and friendly. No high pressure just a comfortable atmosphere to discuss what your vehicle needs are and with the most competitive pricing I have found at ant dealership More

by Cindy

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Barry Greenfield, Anastasia Kaluszyk , Christopher Lombardo

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Oct 31, 2022 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Anastasia will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

October 25, 2022

Dealership Rating

Employee Rating

Sam was great, he helped us find the best deal and was honest. My husband and I both end up buying cars from him. I would recommend Sam and Metro Toyota to everyone I know! honest. My husband and I both end up buying cars from him. I would recommend Sam and Metro Toyota to everyone I know! More

by zrbarletta

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bob Albright, Sam Ibrahim , Craig Budziak

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Oct 31, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Sam will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

October 22, 2022

Dealership Rating

Employee Rating

Called about availability of a truck I was interested in. Drove 1.5 hrs and purchased the vehicle without any hassle. All went well. Drove 1.5 hrs and purchased the vehicle without any hassle. All went well. More

by GunAction

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Sutton , Christopher Lombardo

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Oct 22, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 14, 2022

Dealership Rating

Employee Rating

It was nice experience so far selecting a Toyota car with the Metro Toyota delear. the Metro Toyota delear. More

by SABYABS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Ibrahim , Craig Budziak

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Oct 17, 2022 -

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Sam is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

October 07, 2022

Dealership Rating

Employee Rating

Very impressed with the communication, timeline, and knowledge of the staff throughout the buying process. knowledge of the staff throughout the buying process. More

by HRABNICKY00

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anastasia Kaluszyk , Dawn

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Oct 08, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 06, 2022

Dealership Rating

Employee Rating

Tye staff was extremely friendly and efficient. There were no extra costs added at the end. Price quoted was price given. Honest and fair, was a pleasant experience. There were no extra costs added at the end. Price quoted was price given. Honest and fair, was a pleasant experience. More

by Level5investing

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bob Albright, Justin Schneider, Jackie Nunez-Rodriguez

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Oct 08, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Justin will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

October 05, 2022

Dealership Rating

Employee Rating

They have the best service and the best people administering the service than anywhere else. administering the service than anywhere else. More

by Eyeonfrnk

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy McClish, Barry Greenfield, Jim Greenfield, Joe Rogers

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Oct 08, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Jim will be happy to help you if you should need anything else.

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