Chad Carey | Page 4

This is my fifth Mini but since I recently moved to Delaware, Otto’s became my go to dealer. It’s a very good dealership with great service and a most professional staff. A shout out to Pete Barcus who Delaware, Otto’s became my go to dealer. It’s a very good dealership with great service and a most professional staff. A shout out to Pete Barcus who put me in a brand new Countryman and Chad Carey who made the transition from one lease to another seamless and pain fear. Thank you guys, you’re the best! More

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An easy experience I would like to comment that Kyle and the dealership as a whole we’re comfortable to work with. Buying a car is fraught with nervousness for me. Des I would like to comment that Kyle and the dealership as a whole we’re comfortable to work with. Buying a car is fraught with nervousness for me. Despite this I can honestly say that I consider my dealings with Kyle and Otto’s to have been honest and helpful. More

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Otto's MINI's awesome crew I recently took delivery of my Countryman and the experience was nothing short of amazing. From the moment that Pete and Chad reached out to me to I recently took delivery of my Countryman and the experience was nothing short of amazing. From the moment that Pete and Chad reached out to me to follow up on my plans for my next car, it only took a total of 7 days for them to get me into a new one. These gentlemen really did a fantastic job of making sure I did not feel pressured to get a new car. Of course, giving me a great deal helped as well! More

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Found my car! Peter went the extra mile to help me into a new 2019 Cooper S 2-Door Hatch. The "old" 2011 S was showing its age at 173K miles. With the delay in the Peter went the extra mile to help me into a new 2019 Cooper S 2-Door Hatch. The "old" 2011 S was showing its age at 173K miles. With the delay in the availability of 2020 models with manual transmissions, my options were limited. But Otto's had a manual S and Pete worked with me to get it done! From the test drive on Monday evening to the delivery on Friday morning, Pete and the staff at Otto's were there to help and answer any questions I had. Great job!! More

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Brilliant Just came back for my fourth Mini. We have two now. Thanks Mike and see you in a few years! Great service, great cars. Thank you! Just came back for my fourth Mini. We have two now. Thanks Mike and see you in a few years! Great service, great cars. Thank you! More

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Stupendous!! Love my new Countryman! Peter was excellent and made the entire experience so easy and an absolute pleasure. All the people we met at the dealership w Love my new Countryman! Peter was excellent and made the entire experience so easy and an absolute pleasure. All the people we met at the dealership were efficient and knowledgeable. I would do it all over again in a heartbeat! My new mini puts a smile on my face every time I get in it. My husband is a big car guy and he is highly impressed with this machine!! Thanks so much! Marianne More

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Great place to buy a car Buying a Mini from Otto's was a great experience from start to finish. Peter was knowledgeable, professional, and easy to talk to, By the time I was r Buying a Mini from Otto's was a great experience from start to finish. Peter was knowledgeable, professional, and easy to talk to, By the time I was ready to buy the car I felt like all my questions and concerns had been answered. A great place to buy a car and a great guy to buy it from. Highly recommend, More

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Love my new MINI Kyle was the best helping me finds the right car for my next mini. I highly recommend him if you're considering a new car. Kyle was the best helping me finds the right car for my next mini. I highly recommend him if you're considering a new car. More

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OUTSTANDING AGAIN! I came in for a test drive event, and while there were some logistical snafus, Mike Dixon (my regular sales rep) was there to save the day. While I ha I came in for a test drive event, and while there were some logistical snafus, Mike Dixon (my regular sales rep) was there to save the day. While I had no near term intent on buying a car (just gathering info for the future), we quickly determined together potential for a change, and Mike diligently found and reviewed options. Net of it all is the 5 family Mini (3 for me, 1 for my daughter, and previously one for my wife, who got me hooked on the car in the first place). I travel a long way for service on my car, and with good reason...Otto's is complete as a dealer, respectful and sharp in sales, excellent in service! Not surprised I bought the car, and Kudos to Mike, his boss Chad and the rest of the Otto's team. More

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Excellent Sales Experience I was looking to upgrade my 2015 Mini when I met Michael Dixon. Michael informed me of a new JCW 301 HP Countryman that was ordered and on the way to I was looking to upgrade my 2015 Mini when I met Michael Dixon. Michael informed me of a new JCW 301 HP Countryman that was ordered and on the way to the dealership. Wasn't sure I wanted to jump up to a JCW. Michael was very pleasant to work with having all the knowledge needed to inform me of the benefits of a 301 HP car! After a test drive I was sold and had to take this beast home with me. Michael took the time, going over all the upgrades/changes showing me how to operate the new functions. This car is everything and more - love the look, it appears a sleeper but beware what is lurking under the hood. Was a very nice experience all around as I have never purchased from Otto's in the past and will always consider giving them my business in the future. Thanks again! More

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