Cerra Terrill-Rodriguez
Cerra Terrill-Rodriguez at Executive Chevrolet
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Cerra Terrill-Rodriguez

Product Specialist

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.8
44 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

3 yrs, 6 mos

Languages Spoken

English English

4.8

44 Reviews

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44 Reviews of Cerra Terrill-Rodriguez

September 07, 2024

Dealership Rating
Employee Rating

This dealership, more like scammership, after over three weeks of calling to try to get a refund for a $1000 deposit, for a car they were never even able to find/secure, we had to initiate a chargeback with More

by Josh B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Unknown manager

Sep 07, 2024

Executive Chevrolet responded

Hello Josh, I am sorry to hear the experience you had in attempting to get your deposit refunded back to you. This certainly is not an ideal scenario and there is nothing to gain for us to hold a deposit. I would like to get this rectified and refunded back to you. I believe the account is in another name because I cannot find your name in our system. Please call me directly so I can get this taken care of as soon as possible. Thank you, Shaun Woodward General Manager 203-493-5822

September 06, 2024

Dealership Rating
Employee Rating

Carlos Mary Cerra and Obed all were great to work with. All were very patient with us. Everything was explained well. And delivery was taken as was convenient for us. Thanks to all of you! More

by NANCYLONGWORTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2024

Executive Chevrolet responded

Nancy, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Executive Chevrolet! Shaun Woodward General Manager

August 18, 2024

Dealership Rating
Employee Rating

They are friendly and answer all your questions, show you there cars in the dealership More

by BIGLUIS70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Obed Santiago, Mary Gallagher

Aug 19, 2024

Executive Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that Obed and our team had the opportunity to provide you with great service. We thank you for choosing Executive Chevrolet! Shaun Woodward General Manager

June 30, 2024

Dealership Rating
Employee Rating

Very happy with Cerra throughout the sales experience. She was extremely knowledgeable and very professional! More

by WDGLENN60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Obed Santiago, Mary Gallagher

Jul 01, 2024

Executive Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Shaun Woodward General Manager

May 08, 2024

Dealership Rating
Employee Rating

They were very helpful in helping us find the right vehicle at a price we could afford. Everything was explained to us clearly. More

by Kherz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Obed Santiago, Mary Gallagher , Mark Valerio

May 08, 2024

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Shaun Woodward General Manager

April 13, 2024

Dealership Rating
Employee Rating

I have been coming to this dealership for years. The service team has played a sting roll in why I have been loyal for many years. The maintenance visit went well which has come to be expected. More

by ctd.thatsme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

March 07, 2024

Dealership Rating
Employee Rating

We met Cerra about a month ago to talk about trading our jeep lease in early. She worked with us easily and she definitely helped us get into the equinox. She took her time with us as we were deciding. She More

by Tbruno4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cerra Terrill-Rodriguez

Mar 07, 2024

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cerra and the rest of our team, and we look forward to working with you again. Shaun Woodward General Manager

February 02, 2024

Dealership Rating
Employee Rating

Cerra was very personable and not pushy. She made us feel very comfortable and sure of our decision. More

by alexaq5264
Recommend Dealer
Yes

Other Employees Tagged: Cerra Terrill-Rodriguez

Feb 03, 2024

Executive Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that Cerra had the opportunity to provide you with great service. We thank you for choosing Executive Chevrolet! Shaun Woodward General Manager

January 17, 2024

Dealership Rating
Employee Rating

I am a repeat customer originally met Jill Shepard hit it off. Great with her and recently cerra Took care of me. Great personality explained everything to me. Great experience. More

by RPRISCOSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jill Shepard

Jan 17, 2024

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jill met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Shaun Woodward General Manager

January 16, 2024

Dealership Rating
Employee Rating

This is my second lease with executive both times it’s was a great experience. Cerra was so helpful in getting exactly the car I wanted. More

by BPARSONS909
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward

Jan 17, 2024

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Cerra and our team here at Executive Chevrolet. We appreciate your business and hope to see you again soon! Shaun Woodward General Manager

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