Celestine Lovence | Page 10

A Top Notch Dealership We just purchased our second Mercedes Benz from this dealership. Our sales consultant Celestine Lovence was very attentive to our needs for our new pu We just purchased our second Mercedes Benz from this dealership. Our sales consultant Celestine Lovence was very attentive to our needs for our new purchase. Celestine was very professional and knowledgeable of the Mercedes products and engineering improvements. From the moment we entered the dealership to the delivery of our new GLC300 Celestine was on point every step of the way. Also, in the past the service and parts departments did a good job providing good customer service. The sales managers were top notch as well. Good experience at Mercedes Benz of Silver Springs and that is why we returned to purchase our second Mercedes. More

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Great overall experience From the moment of our arrival Lovence was great! He had the vehicle we wanted to look at waiting for us in the delivery bay. Mind you it was a rainy From the moment of our arrival Lovence was great! He had the vehicle we wanted to look at waiting for us in the delivery bay. Mind you it was a rainy day which made viewing the vehicle a much better experience. He really is a class act, no pressure and extremely informative. We left that day because it was so close to Closing time. The next business we purchased our new vehicle. Both Lovence and Elias Costianes were great. We were in and out in no more than one hour. I loved the experience. More

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Great car buying experience Lovence sold my husband his E500 over 13 years ago. So, when we needed another E Class, he called Lovence. He was professional, informative and access Lovence sold my husband his E500 over 13 years ago. So, when we needed another E Class, he called Lovence. He was professional, informative and accessible to us. He was very knowledgeable about the car, which made the test driving experience wonderful. We had more follow up visits with Lovence, before deciding. Even when Lovence wasn't around, a Sales Manager was very helpful. We got a great deal and we'll always go back to Mercedes of Silver Spring, looking for Celestin Lovence. More

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The 'BEST' Dealership I purchased my 1st Mercedes Benz in 2016 and nothing but great experience from Sales (C Lovence), Sales Manager (K Nichols) and Service Advisor (J Jen I purchased my 1st Mercedes Benz in 2016 and nothing but great experience from Sales (C Lovence), Sales Manager (K Nichols) and Service Advisor (J Jennings). It was such a great experience that I recently purchased my 2nd vehicle from Mercedes Benz of Silver Spring AGAIN! They go 'above & beyond' in my opinion and what dealerships should aspire to be. More

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