Celeste Harris
Celeste Harris at Lexus of Wayzata
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Celeste Harris

Service Consultant

Lexus of Wayzata

16100 Wayzata Blvd
Wayzata, MN 55391

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Celeste Harris

December 21, 2024

Dealership Rating
Employee Rating

Service was very definitely not up to my past experiences with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. More

by Larson Insurance Services Inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Bennett

Dec 23, 2024

Lexus of Wayzata responded

Hi Larson, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (952) 476-6111 so we may identify ways to improve your experience.

December 20, 2024

Dealership Rating
Employee Rating

They are always extremely professional, on time, and courteous. The best dealership I have ever worked with. More

by Jennifers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Bennett

Dec 22, 2024

Lexus of Wayzata responded

Jennifers, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

Dealership Rating
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Very professional and courteous staff. . very meticulous service department which I appreciate greatly. Thank you very much. More

by Beasley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Bennett

Dec 14, 2024

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2024

Dealership Rating
Employee Rating

Great service. Kind and very helpful with answering all questions and concerns. Very happy with the service!!! More

by Connieandpeteg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Riches

Nov 24, 2024

Connieandpeteg responded

Thanks for the wonderful service

November 12, 2024

Dealership Rating
Employee Rating

Regarding the dealership I would rate it very high. No complaints at all. I purchased a used Lexus and soon after the purchase I had. Battery issue. While dealing with that they also dealt with one oth More

by Jonnord01
Recommend Dealer
Yes

Other Employees Tagged: Helton Cerqueira

Nov 14, 2024

Lexus of Wayzata responded

Thank you Jon Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

October 06, 2024

Dealership Rating
Employee Rating

This takes more effort ei wish. It’s a great dealership all the way around More

by dsomers123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Val Udermann, Tom Bennett

Oct 12, 2024

Lexus of Wayzata responded

Thank you! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

August 30, 2024

Dealership Rating
Employee Rating

Very easy check in. Lexus rep, Celeste, was attentive and thorough. No issues with overall experience More

by PL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2024

Dealership Rating
Employee Rating

They got me done in a very fast manner and I was happy, and satisfied More

by willisb1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Bennett

May 25, 2024

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2024

Dealership Rating
Employee Rating

Appreciated the great service! Vehicle was ready when promised and the service department did a great job communicating with me. More

by Patrice.cramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Suedbeck, Tom Bennett, Matthew Meyer , Scott Teebo, Gabby

May 22, 2024

Lexus of Wayzata responded

Hi Patrice, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 08, 2024

Dealership Rating
Employee Rating

Solid performance. Always done in time they told me. No surprises. Celeste provides excellent service. More

by Scomiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Blomquist

May 10, 2024

Lexus of Wayzata responded

Hello Scomiller, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

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