Cecil Chapa
Cecil Chapa at Clark-Knapp Honda
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Cecil Chapa

Manager

Clark-Knapp Honda

PO Box 520
Mc Allen, TX 78505

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4.5
52 Reviews
4.5

52 Reviews

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52 Reviews of Cecil Chapa

April 03, 2025

Dealership Rating
Employee Rating

Poor work performed, zero customer service, service advisor needs more training and how to speak with customers More

by VILLAMARTINA57
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Recommend Dealer
No

March 23, 2025

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I went in with the date that I had scheduled on the Honda app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a tex More

by emmoreno1218
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Recommend Dealer
Yes

March 06, 2025

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Worst customer service. They dont help customers or care for safety. I wont go back there. More

by JEZUTOBIE
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Recommend Dealer
No

Other Employees Tagged: Marco Padton

March 05, 2025

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Good and fast service was provided by this service department team. Keep up the good work. More

by ALEX427CI
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Recommend Dealer
Yes

January 23, 2025

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I waited 3 hours in a cold waiting area for service of the faulty brakes on my 2024 Honda passport. I was basically told I was the cause of the faulty brakes and they wouldn't make the needed repairs und More

by CURT JENSON
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Recommend Dealer
Yes

January 14, 2025

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The business is very clean and well organized. Employees are always ready to help the customers. Outstanding and friendmy service. Leroy eas a great sales consultant and he was so expedited we e More

by robertelouis
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Recommend Dealer
Yes

January 02, 2025

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Would not recommend service center. They did not respond to any calls nor did they provide an explanation of services performed More

by cpafrank
Recommend Dealer
No

December 30, 2024

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Employee Rating

Very good service courtesy is perfect waiting time is aprópiate my car all ways gets an outside wash , thank you More

by ROGELIOSOLIS09
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Recommend Dealer
Yes

Other Employees Tagged: Maritza Cortina, Susan Rosales

December 18, 2024

Dealership Rating
Employee Rating

I went in for an oil change and they also installed a new fuel pump as part of a recall in record time. Everyone there is great!! More

by arturolatigo
Recommend Dealer
Yes

November 22, 2024

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Employee Rating

Thank you for everything! Thank you for always accommodating our needs by leaving our keys at the front desk when we could not make it before 6:00 pm. Your service team took More

by CRSILVA0220
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Recommend Dealer
Yes
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