Cayman Johnson

Our initial interactions with Salesman --Cayman were positive. He was professional and helpful. After agreeing on a price with Sales Manager John and Cayman, we proceeded to the finance department, whe positive. He was professional and helpful. After agreeing on a price with Sales Manager John and Cayman, we proceeded to the finance department, where the situation deteriorated significantly. Moe introduced himself as a Finance Manager. After he confirming my son's age, Moe aggressively pushed additional insurance products, claiming they would only add $2-$3 per day to the cost. He presented a rapid succession of figures and financial details, leaving my son feeling pressured and confused. Despite our lack of need for these add-ons, my son, feeling overwhelmed, but initially agreed. Upon realizing the implications of what he had just agreed to, my son immediately race after Moe to the back office. Moe's demeanor changed drastically. He became confrontational and, during a discussion about the proposed figures, he stated to my son, "You don't know anything," in an insulting manner. As a father, I calmly expressed my concern about this disrespectful language. When I asked Moe why he felt necessary to insult my son, he became visibly angry and responded with raised voices and unintelligible comments. I again felt insulted by his tone and the overall interaction. The situation escalated, and there follow by a choice words--Moe twice stating to me, "You are going to get locked up." At this point, other salespeople and employees intervened to separate us. While Sales Manager John and Cayman were apologetic and ultimately facilitated the deal, I did not receive an apology from Moe. This experience was deeply upsetting, particularly the unprofessional and insulting behavior exhibited by Moe. While I appreciate the efforts of John and Cayman to rectify the situation, the encounter with Moe overshadowed the entire experience. The Finance Manager Mo, his aggressive sales tactics, disrespectful language, and threatening behavior are unacceptable. I would strongly advise potential customers to avoid interacting with him. More

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We bought a beautiful Land Rover from Cayman at Autos of Dallas in Irving. We showed up late one evening around 6 pm. Took the car for a test drive. They were nice enough to stay until quite a while after t Dallas in Irving. We showed up late one evening around 6 pm. Took the car for a test drive. They were nice enough to stay until quite a while after they were actually closed to help us work through a deal together. I was back the next day and walked out with my new car within an hour. It was a very easy transaction. The staff were all very friendly and accommodating. They have a lot of really beautiful cars on their lot to choose from. I would definitely recommend It to anyone who is looking to buy a car. Cayman was a very friendly salesman. We enjoyed working with him very much. More

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Save yourself from allllll. yhe B,S. And how see Nathan and Sam Or Caymen... YOU WILL THANK ME LATER..As a matter of fact, I'm headed BACK that way for the BMW dealer was looking yhe B,S. And how see Nathan and Sam Or Caymen... YOU WILL THANK ME LATER..As a matter of fact, I'm headed BACK that way for the BMW dealer was looking at Just because of how they treated me. GREAT CARS and even better people 💪🏾🤝🏾 More

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This was a great experience very friendly and professional team i was certainly happy withtge way i was helped professional team i was certainly happy withtge way i was helped More

by JAILINA2424 Verified Customer Verified Customer

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Check engine list comes on after every service. No one returns calls. I have left several messages No one returns calls. I have left several messages More

by ALVINZW Verified Customer Verified Customer

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Refreshingly smooth experience! Everyone was very accommodating and went above and beyond to make sure we were satisfied! Highly recommend! Everyone was very accommodating and went above and beyond to make sure we were satisfied! Highly recommend! More

by DJBHARRELL Verified Customer Verified Customer

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