Cauther Sekatawa
Cauther Sekatawa at Tynan's Volkswagen
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Cauther Sekatawa

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.6
1,193 Reviews

Industry Experience

13 yrs, 2 mos

4.6

1,193 Reviews

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1193 Reviews of Cauther Sekatawa

February 23, 2025

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Everyone at the dealership were pleasant, helpful and efficient as I needed their help & service with a car emergency. More

by Deborah
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Recommend Dealer
Yes

Other Employees Tagged: I don’t know the names of all the dealership people involved but my overall experience with whoever was involved was top notch.

February 21, 2025

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The service appointment was for a recall item. Communication was good. Wait time was appropriate. Item taken care of.1 More

by BARTTERFAMILY
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Recommend Dealer
Yes
Feb 21, 2025

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad to hear that communication was good and that your recall service was completed efficiently. We appreciate your trust in us and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

February 21, 2025

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Thank you for the attention You guys are really nice. Really patient and kind Thank you VW TEAM More

by MARISARASCON95
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Recommend Dealer
Yes

February 20, 2025

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Excellent service on both Recalls. No waiting in a Queue like McDonald's VW in Denver. More

by JES-I3R9N89
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Recommend Dealer
Yes
Feb 20, 2025

Tynan's Volkswagen responded

"Thank you for your 5-star review! We're glad you had an excellent experience with our service team and that we could take care of your recalls efficiently. We prioritize providing prompt and hassle-free service, and we appreciate you choosing us. We look forward to serving you again in the future!" Jacqueline Goldsboro - Customer Care Coordinator

February 20, 2025

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They were able to fix my car when a different dealership said nothing was wrong with it. The fix was extensive and took way longer than expected but they were great about communicating daily with updates. More

by 3Z5FGPHD6
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Recommend Dealer
Yes
Feb 20, 2025

Tynan's Volkswagen responded

"Thank you for your kind words and for trusting us with your vehicle! We understand how frustrating it can be when an issue goes unresolved, and we're glad we could diagnose and repair the problem for you. While the repair took longer than expected, we appreciate your patience and are pleased to hear that our communication kept you informed throughout the process. If you ever need anything, don’t hesitate to reach out!" Jacqueline Goldsboro -Customer Care Coordinator

February 19, 2025

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Excellent service of my ID4, I will return here again for servicing of future needs More

by ADOWER1996
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Recommend Dealer
Yes
Feb 20, 2025

Tynan's Volkswagen responded

"Thank you for your 5-star review! We're delighted you had an excellent service experience with your ID.4. Your trust and loyalty mean a lot to us, and we look forward to assisting you with all your future service needs. See you next time!" Jacqueline Goldsboro -Customer Care Coordinator

February 16, 2025

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Justin is incredible! He made the process incredibly easy, was patient, and answered all of my questions. We had a great time on the test drive and the purchase couldn’t h More

by Amanda
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Recommend Dealer
Yes

Other Employees Tagged: Chris Myers, Justin Delgado II

Feb 17, 2025

Tynan's Volkswagen responded

Thank you for your fantastic review! We're thrilled that Justin made your experience smooth, easy, and enjoyable. He truly goes above and beyond for his customers, and we’re glad he provided the service you deserve. We’ll be sure to share your kind words with him! Enjoy your new car, and let us know if you ever need anything in the future! Jacqueline Goldsboro -Customer Care Coordinator

February 16, 2025

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I hate this dealership & it’s service department & I’ve been very vocal about that, however they continue sending me review requests, even though it’s been 2 months since I got my car back so now I’m just More

by HALLIEGOSS
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Recommend Dealer
No
Feb 17, 2025

Tynan's Volkswagen responded

We’re sorry to hear about your experience and appreciate your honest feedback. We never intend to cause frustration, and we sincerely regret any miscommunication or unresolved concerns. We understand that you no longer wish to be contacted, but if you ever change your mind, we’d be happy to address any lingering issues. We’re also grateful for your kind words about Calysta—we’ll be sure to pass them along. Jacqueline Goldsboro -Customer Care Coordinator

February 15, 2025

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Excellent customer service and care! This team will go the extra mile to ensure all your questions and concerns are taken care of. More

by Jstc779
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Recommend Dealer
Yes
Feb 17, 2025

Tynan's Volkswagen responded

Thank you for your kind words! We’re delighted you had a great experience with our team. If you ever need anything in the future, don’t hesitate to reach out! Jacqueline Goldsboro -Customer Care Coordinator

February 14, 2025

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Always outstanding, thorough service. Pricing is always very fair. It's a pleasure to know I can use a dealer for all my needs. More

by david_e_reynolds
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Recommend Dealer
Yes

Other Employees Tagged: Heath (electrical)/Service, Bob (suspension)/Service, Kody/Ryan (parts), Calysta (service), Ron (shuttle)

Feb 17, 2025

Tynan's Volkswagen responded

Thank you for your wonderful review! We’re so glad you consistently receive outstanding and thorough service. Providing fair pricing and a one-stop solution for all your needs is what we strive for. We truly appreciate your trust in us and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

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