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Cauther Sekatawa

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Cauther Sekatawa

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Cauther Sekatawa

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.6

1,156 Reviews

Overview Reviews (1156)

Industry Experience

13 yrs

4.6

1,156 Reviews

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1156 Reviews of Cauther Sekatawa

December 22, 2024

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Good service on my Taos. .nice and friendly people.thank you ..keep up the good work.. .nice and friendly people.thank you ..keep up the good work.. More

by MELAI_ABALIN

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Brian Williams, Rachide Reese

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Dec 23, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you had a positive service experience with your Taos. We appreciate your support and look forward to serving you again! 🚙✨ Jacqueline Goldsboro -Customer Care Coordinator

December 20, 2024

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3 years running, always accommodating, courteous and professional. Will continue to have Tynan VW do all my automotive repairs professional. Will continue to have Tynan VW do all my automotive repairs More

by Isaiah#21

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Brian Williams

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Dec 23, 2024 -

Tynan's Volkswagen responded

Thank you for your loyalty and for sharing such a wonderful review! We’re thrilled to have earned your trust for the past three years. We look forward to continuing to care for your vehicle for many more years to come. Thank you for choosing Tynan's VW! 🚗✨ Jacqueline Goldsboro -Customer Care Coordinator

December 16, 2024

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I had to wait for a long time. Thats not good. I spent a lot of money to rent a car. Thats not good. I spent a lot of money to rent a car. More

by UKTE7006

Verified Customer

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Dec 16, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We sincerely apologize for the wait time you experienced and understand the inconvenience it caused, especially with the added expense of renting a car. This is not the level of service we aim to provide, and we’re working to improve our processes to better serve our customers in the future. Jacqueline Goldsboro - Customer Care Coordinator

December 15, 2024

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Not helpful, makes you question the services they are providing. Kept my vehicle for a diagnostic 5 days without updating me until I contacted them, then they got my vehicle in for diagnostic. Not willin providing. Kept my vehicle for a diagnostic 5 days without updating me until I contacted them, then they got my vehicle in for diagnostic. Not willing to reimburse for rental vehicle even though I had an appointment for a diagnostic. Terrible!!! More

by RODERICKWILLIAMS1268

Verified Customer

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Recommend Dealer

Other Employees Tagged: Brian Williams, Rachide Reese

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Dec 16, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for the negative experience you’ve had. This is not the level of service we strive to provide, and we understand your frustration with the delays and lack of communication. Please know we take your feedback seriously and would appreciate the opportunity to address your concerns directly. Matthew Cooper - Service Manager - 303-341-3350

December 15, 2024

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I have been with Tynans VW since 2016. This is the only Volkswagen I will go to! They treat my mother and I with such respect, we love everyone in the service shop and Chris in financing t This is the only Volkswagen I will go to! They treat my mother and I with such respect, we love everyone in the service shop and Chris in financing they always go above and beyond to help us More

by ROBINCLINE1982

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Chris Myers, Brian Williams, Rachide Reese , Calista in service shop I’m not sure I spelled it right she gets 5 stars as well

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Dec 16, 2024 -

Tynan's Volkswagen responded

Thank you for your loyalty to Tynan’s Volkswagen since 2016! It means the world to us that you and your mother trust us for all your Volkswagen needs. We’re thrilled to hear that our service team and Chris in financing have consistently provided you with the respect and care you deserve. Your kind words inspire us to continue going above and beyond for our customers. If there’s anything we can do for you in the future, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

December 14, 2024

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We really appreciate your help with the rodent damage. Once you figured out what the problem was you took care of it and us. We really appreciated the use of the loaner. We were able to get to Church (twi Once you figured out what the problem was you took care of it and us. We really appreciated the use of the loaner. We were able to get to Church (twice) and to the Doctors office. Thanks again. Peace, Chuck Maxfield More

by C_E_MAXFIELD

Verified Customer

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Recommend Dealer

Yes

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Dec 16, 2024 -

Tynan's Volkswagen responded

Dear Chuck, Thank you so much for taking the time to share your experience. We’re so glad we could help identify and resolve the rodent damage and provide you with a loaner vehicle so you could attend to important commitments like church and doctor’s appointments. It’s always our goal to take care of our customers with care and efficiency. We appreciate your kind words and look forward to assisting you again whenever you need us—wishing you peace and blessings! Best regards, Jacqueline Goldsboro Customer Care Coordinator

December 13, 2024

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Professional and courteous! My car was washed when I got it back. They also recommended what should be done for my next visit My car was washed when I got it back. They also recommended what should be done for my next visit More

by MAGUSTIN

Verified Customer

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Recommend Dealer

Yes

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Dec 16, 2024 -

Tynan's Volkswagen responded

Thank you for your kind feedback! It's great you appreciated the car wash and the recommendations for your next visit. Ensuring your vehicle is well cared for and keeping you informed is always our goal. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

December 10, 2024

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Responsive, good communicators, friendly, I have always been satisfied with the service. And I appreciate working with Cauther. been satisfied with the service. And I appreciate working with Cauther. More

by MAUREENMCDONALD96

Verified Customer

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Recommend Dealer

Yes

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Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience! We're thrilled you found our team responsive, communicative, and friendly. It's wonderful to know you've always been satisfied with our service and that Cauther has made such a great impression. We truly appreciate your kind words and look forward to continuing to serve you in the future! Jacqueline Goldsboro -Customer Care Coordinator

December 09, 2024

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I recently visited Tynan's for a repair on my car's gear shift selector and had a mixed experience. On the positive side, the staff were very friendly and provided excellent customer service. They were alwa shift selector and had a mixed experience. On the positive side, the staff were very friendly and provided excellent customer service. They were always polite and willing to answer my questions. However, I was disappointed with the time it took to complete the repairs. When I brought my car in, I was told it would take about four days. Unfortunately, this turned into three weeks. It was only after my car had been there for a week and I mentioned rescheduling that they offered me a loaner vehicle. I would appreciate more accurate time estimates in the future and for loaner vehicles to be offered sooner rather than later. Overall, while the service was friendly, the delays were quite frustrating. More

by GPROCELL927

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Rachide Reese

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Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us. We’re pleased to hear that our team provided friendly and excellent customer service and was responsive to your questions. However, we sincerely apologize for the delay in completing your repairs and for the inconvenience caused by the extended timeframe. Your feedback about providing more accurate time estimates and offering loaner vehicles sooner is invaluable, and we will work to improve in these areas. We truly appreciate your patience and understanding and hope to have the opportunity to provide you with a smoother experience in the future. If there’s anything further we can assist you with, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

December 07, 2024

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I always have the best experience! Samir is a great sales person and Gregory Hooked me up with a brand new Volkswagen! Samir is a great sales person and Gregory Hooked me up with a brand new Volkswagen! More

by THALIAGUT

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Scott Wilkinson, Jacqueline Goldsboro, Tom Romolo, Chris Myers, Brian Williams, Rachide Reese

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Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled to hear you always have the best experience with us. Samir is a fantastic salesperson, and we're glad Gregory could help you get into a brand-new Volkswagen! Congratulations on your new car, and we look forward to seeing you again soon! Jacqueline Goldsboro - Customer Care Coordinator

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Cauther Sekatawa

Service Advisor

Tynan's Volkswagen

1156 Reviews of Cauther Sekatawa

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