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Cauther Sekatawa
Cauther Sekatawa at Tynan's Volkswagen
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Cauther Sekatawa

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
1,050 Reviews

Industry Experience

12 yrs, 6 mos

4.7

1,050 Reviews

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1050 Reviews of Cauther Sekatawa

June 23, 2024

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Employee Rating

Misdiagnosed my car issue. Told me I had an oil leak but when I got a second opinion elsewhere, found out to be just residual oil from recent oil change, not an oil leak. Cauth More

by MANANAGARWAL28
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Recommend Dealer
No
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Jun 25, 2024

Tynan's Volkswagen responded

Thank you for sharing your experience with us. We sincerely apologize for the misdiagnosis of your car issue and for the poor service you received from our staff. We appreciate your feedback and hope to restore your trust in our service. Jacqueline Goldsboro - Customer Care Coordinator

June 20, 2024

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No waiting, friendly, knowledgeable, accurate in saying that it would take 3 days to get the keys in stock. Also informed me that it would take 2 hours to program the 2 VW Beetle keys. Very pleased wi More

by JANSTEPHEN6
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Yes
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Jun 20, 2024

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. We appreciate your trust in us and look forward to serving you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

June 20, 2024

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Cauther did a great job making sure I was taken care of. Services were completed less than the estimated time given to me. More

by king012003
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Yes
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Jun 21, 2024

Tynan's Volkswagen responded

Thank you for the wonderful review! We're delighted to hear that Cauther provided you with excellent service and that the work was completed ahead of schedule. We appreciate your feedback and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

June 20, 2024

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The best service within reasonable price always makes me revisit them whenever my car has iissues. More

by YSAGONG
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Recommend Dealer
Yes
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Jun 21, 2024

Tynan's Volkswagen responded

Thank you so much for your kind words and fantastic review! We're thrilled to hear that our service and pricing have made such a positive impression on you. It's always a pleasure to assist you with any car issues you have. We look forward to continuing to provide you with the best service possible. See you next time! Jacqueline Goldsboro - Customer Care Coordinator

June 15, 2024

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I dropped my car off they said it would be three days, no one called I called on the 4th day, bc I had no communication. They said it would be a few more days bc of the machine being down. I got my car back More

by JACOBLEACHMAN
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Recommend Dealer
No
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Jun 17, 2024

Tynan's Volkswagen responded

Thank you for sharing your feedback. We apologize for the inconvenience and lack of communication you experienced during your recent visit. We understand your frustration and regret that we didn't meet your expectations. Jacqueline Goldsboro - Customer Care Coordinator

June 14, 2024

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Very friendly service department. Took care of my warranty work on my Touareg very quickly. More

by Screwed Me
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Yes
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Jun 17, 2024

Tynan's Volkswagen responded

Thank you so much for the fantastic review! We're thrilled to hear that our service department provided you with friendly and efficient service. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

June 12, 2024

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Kind folks, but service appointments are worthless. My car sat idle on the Nissan parking lot for three days before service began. With two hours repairs where done. This cost me three days of a rental More

by MICHAELFKUHL1
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No
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Jun 12, 2024

Tynan's Volkswagen responded

Thank you for your feedback. We're genuinely sorry to hear about your recent experience with our service department. This is certainly not the level of service we strive to provide. Please reach out to us directly atmatt.cooper@tynans.com so we can address this situation and work towards a resolution. Jacqueline Goldsboro - Customer Care Coordinator

June 11, 2024

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The issue with the navigation is not resolved. It is still showing the car in a different location than where I actually am driving. More

by ERNIE.SANTAMARIA
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Jun 12, 2024

Tynan's Volkswagen responded

Thank you for your feedback and for bringing this issue to our attention. We apologize for the inconvenience caused by the navigation system. Your satisfaction is important to us, and we're here to help ensure you have a smooth driving experience. Jacqueline Goldsboro - Customer Care Coordinator

June 08, 2024

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Fast Friendly and efficient. Our go to for all things VW. We like the staff there. Thank you. More

by BADBOYZ7
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Jun 10, 2024

Tynan's Volkswagen responded

Thank you so much for your kind words! We're delighted to hear that you find our service fast, friendly, and efficient. It means a lot to us that we're your go-to for all things VW. Our staff truly appreciates your support and we look forward to serving you again soon. Thank you! Jacqueline Goldsboro - Customer Care Coordinator

June 06, 2024

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I did not interact much with the dealership, can't say bad things or good things More

by black965_2001
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Yes
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Jun 10, 2024

Tynan's Volkswagen responded

Thank you for taking the time to leave a review. We appreciate your feedback and hope to have the opportunity to provide you with a more engaging experience in the future. If you have any questions or need assistance, please feel free to reach out. Jacqueline Goldsboro - Customer Care Coordinator

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