Dealership Experience
11 mos
38 Reviews
Write a Review38 Reviews of Catie Gentry
November 26, 2024
Aaron was so easy to work with. Customer service was phenomenal! Service coordinator, Catie, helped so much!!! Customer service was phenomenal! Service coordinator, Catie, helped so much!!! More
Other Employees Tagged: Aaron Howard
November 18, 2024
I get my oil changes done at this location. They get me in and out quickly at a reasonable price. They get me in and out quickly at a reasonable price. More
Other Employees Tagged: Houston Crist, Travis Farrar
November 14, 2024
Catie and Travis went WAY out of their way to diagnose my car. They did not unessarrly spend any of my money. Communication was extremely good. THANK YOU for showing great care for me! car. They did not unessarrly spend any of my money. Communication was extremely good. THANK YOU for showing great care for me! More
Other Employees Tagged: Travis Farrar
October 31, 2024
I took a chance with without an appointment to come down for an oil change. The staff were very friendly and accommodating. They got me in and out quickly and I was super comfortable and they're waiting roo for an oil change. The staff were very friendly and accommodating. They got me in and out quickly and I was super comfortable and they're waiting room. More
Other Employees Tagged: Houston Crist, Travis Farrar
October 25, 2024
Isabella was amazing. She was very kind and very knowledgeable. The whole team up there are super friendly and honest. They make bringing a vehicle in for maintenance hass She was very kind and very knowledgeable. The whole team up there are super friendly and honest. They make bringing a vehicle in for maintenance hassle free. I highly recommend Hyundai of Columbia! More
Other Employees Tagged: Houston Crist, Travis Farrar , Isabella Ross, Jenci Lovell
October 22, 2024
I came into their dealership last week -- as the airbag light on my 2012 Hyundai Elantra was staying on indefinately. I was elated to hear that the repair was covered under warranty. I was told that the pa light on my 2012 Hyundai Elantra was staying on indefinately. I was elated to hear that the repair was covered under warranty. I was told that the part needed to be ordered and should be in within a couple of days. They even offered me a loaner vehicle should I wish to leave my vehicle there until the part came in. But I opted to take my vehicle and come back when the part came in. I noticed they had left a fresh botte of water in my cupholder, a nice touch! Attached was a noté that they had dusted by dashboard and vacuumed the drivers mat. Also nice to know. I also appreciated the free beverages and snacks available in their lobby,, and their very clean restroom! More
Other Employees Tagged: Houston Crist, Travis Farrar
October 18, 2024
My new car first time oil change,at Columbia Hyundai,they are Very nice quick Professional,thank you somuch are Very nice quick Professional,thank you somuch More
Other Employees Tagged: Houston Crist, Colin Mitchell, Travis Farrar
October 17, 2024
All the staff were friendly and professional. They provide great refreshments. The only thing I didn’t like was they do not provide a military discount to active serving Soldiers on my service li They provide great refreshments. The only thing I didn’t like was they do not provide a military discount to active serving Soldiers on my service like other Hyundai Dealerships. That would be the only deciding factor if I decide to get serviced at this dealership again. More
October 16, 2024
The service staff is always very friendly and helpful. . I would certainly recommend them for how well they take care of you. . I would certainly recommend them for how well they take care of you. More
Other Employees Tagged: Houston Crist, Colin Mitchell, Travis Farrar