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Cathy Hagan
Cathy Hagan at Legend Porsche Audi VW
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Cathy Hagan

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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5.0
97 Reviews
5.0

97 Reviews

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97 Reviews of Cathy Hagan

March 22, 2025

Dealership Rating
Employee Rating

15 years and counting at audi of massapeque looking forward to many more with a staff (cathy front desk ,mechanic Matt and many others who both treat me like family and provide the utmost profession More

by edward cachia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria DeVivo, Jessica Maciejewski, Heather Schmitt, Piotr Motyl, Megan Delaney, Jonathan Kaminski, Christopher Brown, Brad Drexler

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Mar 24, 2025

Legend Porsche Audi VW responded

Hello Edward, thank you for your continued support and amazing feedback! We're delighted that you always have an amazing experience with our team. We appreciate you taking the time to review our staff and will pass along the kind words. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

March 11, 2025

Dealership Rating
Employee Rating

Fair Enough. Will be avoiding Dealership maintenance at all costs (only for Warranty, Recalls, etc.) More

by cameronebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt, Jonathan Kaminski, Christopher Brown

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Mar 12, 2025

Legend Porsche Audi VW responded

Hello Cameron, thank you for your honest feedback. We appreciate you giving us the opportunity to do business with you. We want to ensure your total satisfaction so if there is anything we can do for you, please don't hesitate to call or email us at customercare@legendautogroup.com. Have a good week & drive safe. Rep: Legend VW

March 07, 2025

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Employee Rating

Quick and courageous service. Thank you.Appointment was scheduled for annual service, and waiting time was - zero…. Technician took care of the car right away as soon as I showed More

by toothdoc1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Murphy, Heather Schmitt, Piotr Motyl, Karen Meszaros, Jonathan Kaminski , Jeanine Guerin

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Mar 10, 2025

Legend Porsche Audi VW responded

Hello Yury, thank you for your amazing feedback! We're thrilled you always have a quick and easy service experience with our team. We appreciate you taking the time to review our team and thank you for being a Legend Volkswagen customer. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

February 28, 2025

Dealership Rating
Employee Rating

Went there for trouble with my 2021 a5 Kathy at the service desk was unbelievable explained everything in detail she is a credit to your service team very happy with the service they performed will be More

by Mikemccomb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Legend Porsche Audi VW responded

Hello Mike, thank you for your positive feedback! We're thrilled to hear Cathy made your service experience with us a great one. We appreciate you taking the time to review a member of our team and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

February 26, 2025

Dealership Rating
Employee Rating

Exceptional service. Polite, knowledgeable staff. Quick service- and was kept updated throughout the entire time. More

by ALI12675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt, Jonathan Kaminski , Jeanine Guerin

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Feb 28, 2025

Legend Porsche Audi VW responded

Hello Allison, thank you for your amazing feedback! We're thrilled to hear you had a wonderful experience with our team. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

February 23, 2025

Dealership Rating
Employee Rating

I’m very satisfied for you service and you work very good and you kindness thank you More

by VERONIEKUSWANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Legend Porsche Audi VW responded

Hello Veronie, thank you for the excellent review! We're delighted to hear you are satisfied with your car service. We appreciate you taking the time to review us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 16, 2025

Dealership Rating
Employee Rating

Went first time after buying a Q5. Jeanine was fabulous going the extra mile to assist with setting up my info and service tech fixed everything needed and provided details concerning More

by Ken.scarpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanine Guerin

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Jan 16, 2025

Legend Porsche Audi VW responded

Hello Ken, thank you for your amazing review! We're delighted to hear Jeanine went above and beyond during your service visit with us. Our top priority is always customer satisfaction and we will pass along the great feedback to Jeanine! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

January 09, 2025

Dealership Rating
Employee Rating

The staff was knowledgeable and kept me updated often. Quick, professional service and atmosphere always. More

by ALI12675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt, Jonathan Kaminski , Jeanine Guerin

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Jan 09, 2025

Legend Porsche Audi VW responded

Hello Allison, thank you for your amazing review! We're thrilled our team kept you up to date and well informed during your service with us. We appreciate the positive feedback and thank you for taking the time to share your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

January 04, 2025

Dealership Rating
Employee Rating

Salesperson unorganized, not familiar cars, a Gmail account, no business cards and requested personal passwords. More

by kfoley1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brad Drexler

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Jan 06, 2025

Legend Porsche Audi VW responded

Hello Kerry, we sincerely apologize for the experience you had with our team. Our management understands the importance of professionalism and this falls below the standards of customer service we aim to provide. Thank you for bringing this to our attention; we will address the situation promptly. If there is anything else we can assist you with, please don't hesitate to contact us directly by calling or emailing us at customercare@legendautogroup.com. Have a good week & drive safe. Rep: Audi Massapequa

December 29, 2024

Dealership Rating
Employee Rating

I always receive prompt, courteous and professional service. I am confident knowing that I am in good hands and that my car will be attended to quickly and efficiently and above all, correctly. Thank More

by NICOLINALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Murphy, Heather Schmitt, Karen Meszaros, Jonathan Kaminski , Jeanine Guerin

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Dec 30, 2024

Legend Porsche Audi VW responded

Hello, thank you for your wonderful feedback and continued support! We're thrilled to hear our team always provides you with an exceptional service experience. Our ultimate goal is always customer satisfaction and we will pass along the kind words to our team. Thank you for choosing Legend Volkswagen once again, we appreciate the amazing review! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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