Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith | Page 3

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
140 Reviews

Dealership Experience

24 yrs, 7 mos

5.0

140 Reviews

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140 Reviews of Cassie Smith

February 21, 2026

Dealership Rating
Employee Rating

Incredibly knowledgeable and friendly staff and management. Excellent experience with both vehicles purchased with Elliot. We will definitely be back in the future. More

by aodell2716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2026

Arlington Heights Ford responded

We appreciate your kind words about our team and your experience with the vehicles. Arlington Heights Ford values your trust and looks forward to serving you again. Thank you for choosing us.

February 21, 2026

Dealership Rating
Employee Rating

Lonnie Catanese and Marco were great to deal with, drove several hours for an amazing deal! GO SEE LONNIE !!! More

by J.HUMENIK
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Elliott Reichel, Ricardo Estrada , Mark Burklow, Victor Martinez, Tim Uphoff, Steve Ursin

Feb 21, 2026

Arlington Heights Ford responded

We appreciate you sharing your experience with our team at Arlington Heights Ford. Thank you for choosing us and acknowledging the effort put in. Safe travels with your new vehicle.

February 10, 2026

Dealership Rating
Employee Rating

Lonnie made purchasing a newer vehicle a breeze. We had our eye on a vehicle before we got there but Lonnie had all our paperwork setup and ready to go. Teddy helped us with a few options regarding More

by krios82281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Elliott Reichel , Teddy Dziedzic, Tim Uphoff

Feb 11, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We're glad we could make the process smooth and comfortable for you. We appreciate your recommendations.

January 24, 2026

Dealership Rating
Employee Rating

I had a great experience with Elliot Reichel! He made the process quick, simple, and found me a great vehicle. More

by Parisi_mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Lonnie Catanese, Jose Gutierrez, Elliott Reichel, Ricardo Estrada , Mark Burklow, Teddy Dziedzic, Victor Martinez, Michael Rodriguez

Jan 25, 2026

Arlington Heights Ford responded

Our team at Arlington Heights Ford is glad to hear your experience was smooth and efficient. We appreciate your feedback about the vehicle selection process. Thank you for choosing us.

January 02, 2026

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Arlington Heights Ford! I had a fantastic experience purchasing my Bronco Sport from Arlington Heights Ford. The entire process was fast, easy, and completely stress-free More

by Kelsey G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jazmin Del Valle , Teddy Dziedzic

Jan 03, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with us. We're glad our team could assist you smoothly with your Bronco Sport purchase. Enjoy your new vehicle from Arlington Heights Ford.

December 23, 2025

Dealership Rating
Employee Rating

Lonnie was very professional from the time I walked in. I found the Truck I wanted and made me want to come back and purchase the truck with his professionalism More

by gklepitsch
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Elliott Reichel, Lou Alfano , Teddy Dziedzic, Victor Martinez, Michael Rodriguez, Tim Uphoff

Dec 23, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with us. We're glad our team could assist you with finding the right truck. Arlington Heights Ford appreciates your business.

December 22, 2025

Dealership Rating
Employee Rating

Bought a used Explorer from Lonnie at Arlington Heights Ford. He was nice, accommodating, answered all of my questions and was very courteous and professional. Thank you. More

by Tn221211
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Elliott Reichel , Mark Burklow, Teddy Dziedzic, Victor Martinez, Michael Rodriguez, Tim Uphoff, Steve Ursin

Dec 23, 2025

Arlington Heights Ford responded

We appreciate your feedback and are glad our team could assist you with the used Explorer. Thank you for choosing Arlington Heights Ford.

December 16, 2025

Dealership Rating
Employee Rating

Sam took real good care of me. I had been on a tough journey through 5 dealerships trying to find a vehicle. He made sure I didn’t have to go through that again and made the proces More

by Niche
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco

Dec 16, 2025

Arlington Heights Ford responded

We're glad our team made your Bronco Sport purchase smooth and easy. Thank you for choosing Arlington Heights Ford. Enjoy your new vehicle.

November 08, 2025

Dealership Rating
Employee Rating

Shoutout to Jesus for being so helpful! The whole dealership was super friendly even Teddy the finance manager who made everything easy and quick. I only ended up with one car, but honestly More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jesus Sanchez, Jose Gutierrez, Victor Villanueva, Lou Alfano , Teddy Dziedzic, BEN MCCARTY, Thomas Patronski

Nov 09, 2025

Arlington Heights Ford responded

We're glad our team made your car buying experience smooth. Thanks for recommending Arlington Heights Ford. Drive safely in your new vehicle.

November 04, 2025

Dealership Rating
Employee Rating

Awesome dealership and salesperson. Got me the deal I wanted and compared to other Ford dealerships More

by SCOTTGOMEZ134
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Elliott Reichel , Mark Burklow, Michael Rodriguez

Nov 05, 2025

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford. We're glad our team could assist you with a great deal. We appreciate your feedback.

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