Cassie Smith
Cassie Smith at Arlington Heights Ford
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Cassie Smith

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
88 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

22 yrs, 8 mos

5.0

88 Reviews

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88 Reviews of Cassie Smith

December 21, 2024

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Employee Rating

Drove from Wisconsin to get an awesome deal from Lonnie Catanese and couldn’t be happier. Go see him if you are in the market More

by Robtlynch
Recommend Dealer
Yes

December 19, 2024

Dealership Rating
Employee Rating

My sales person Lonnie Catanese was very professional and courteous. We share the same Bornday so I knew me and the Mister was in good hands. He answered all our questions and was very helpful. I love his More

by wanda.billips70
Recommend Dealer
Yes
Dec 21, 2024

Arlington Heights Ford responded

Thank you so much for your wonderful review, Wanda! We’re thrilled to hear about your positive experience with Lonnie at Arlington Heights Ford. It’s great to know that his professionalism and sense of humor made your car buying experience enjoyable. We appreciate your kind words and your recommendation. We hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

December 10, 2024

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Thanks to Sam, Israel, Teddy, and Cassie, I couldn’t be happier with my experience. The staff was approachable and made the entire buying process stress-free. They answered all my questions and worked with More

by EJ Qza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Arlington Heights Ford responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Sam, Israel, Teddy, and Cassie at Arlington Heights Ford. It's wonderful to know that our team made the buying process stress-free and addressed all your questions. We appreciate your recommendation and look forward to welcoming you again soon! Sincerely, The Team at Arlington Heights Ford

December 07, 2024

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Lonnie C. is a great salesman! This is the second car I have bought from him. He makes buying a car a smooth and easy process. More

by Morganlud
Recommend Dealer
Yes
Dec 09, 2024

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that your experience with Arlington Heights Ford and Lonnie was smooth and enjoyable. It's fantastic to know you're a returning customer— we appreciate your trust in us! We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

November 30, 2024

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Great help, couldn't be more excited! Very helpful throughout my process of getting my first truck! More

by mj.muetterties
Recommend Dealer
Yes
Dec 03, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience getting your first truck at Arlington Heights Ford. Our team is dedicated to providing excellent service, and your excitement means a lot to us. We hope to see you again soon and appreciate you sharing your experience! Sincerely, The Team at Arlington Heights Ford

November 30, 2024

Dealership Rating
Employee Rating

Lonnie Catanese made the car buying process an easy and smooth process. He answered all of my questions and was very knowledgeable. It was a great experience working with Lonnie! More

by Car
Recommend Dealer
Yes
Dec 03, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Lonnie made your car buying experience easy and smooth. His knowledge and willingness to help are truly valued at Arlington Heights Ford. We appreciate your feedback and hope to see you again for your future vehicle needs! Sincerely, The Team at Arlington Heights Ford

November 30, 2024

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Nice smooth process, done most negotiations via email, good inventory, kept their promises, will recommend More

by andrey.petrov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a nice smooth process with Arlington Heights Ford and appreciated the convenience of negotiating via email. It's great to know that our commitment to keeping promises and maintaining a good inventory met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

November 27, 2024

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Employee Rating

Segundo carro k compro aquí con Jesús sanchez vengan aquí se lo recomiendo pregunte por el. More

by Oelvira821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez, Joe Anzelone

Dec 01, 2024

Arlington Heights Ford responded

Gracias por tu comentario. Estamos muy contentos de saber que has adquirido tu segundo carro en Arlington Heights Ford con Jesús Sanchez. Apreciamos tu recomendación y esperamos verte de nuevo en tu próxima visita. ¡Disfruta de tu nuevo vehículo! Sincerely, The Team at Arlington Heights Ford

November 22, 2024

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Employee Rating

Just had the pleasure of buying a truck from Lonnie. He was fantastic and not pushy at all. I have just found my new favorite dealership. Go see Lonnie More

by Michele.bourdage
Recommend Dealer
Yes
Nov 25, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience purchasing a truck from Lonnie at Arlington Heights Ford. We take pride in providing a relaxed and enjoyable atmosphere for our customers. We look forward to welcoming you back for your next visit! Sincerely, The Team at Arlington Heights Ford

November 19, 2024

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Employee Rating

Jesus was amazing ! ! He was so helpful and pleasant to work with ! I would recommend anyone to go to this location .Everyone had great customer service! More

by xomaira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez

Nov 21, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience working with Jesus at Arlington Heights Ford. Our team strives to provide excellent customer service, and we appreciate your recommendation. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

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