Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
115 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

23 yrs, 8 mos

5.0

115 Reviews

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115 Reviews of Cassie Smith

December 23, 2025

Dealership Rating
Employee Rating

Lonnie was very professional from the time I walked in. I found the Truck I wanted and made me want to come back and purchase the truck with his professionalism More

by gklepitsch
Recommend Dealer
Yes
Dec 23, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with us. We're glad our team could assist you with finding the right truck. Arlington Heights Ford appreciates your business.

December 22, 2025

Dealership Rating
Employee Rating

Bought a used Explorer from Lonnie at Arlington Heights Ford. He was nice, accommodating, answered all of my questions and was very courteous and professional. Thank you. More

by Tn221211
Recommend Dealer
Yes
Dec 23, 2025

Arlington Heights Ford responded

We appreciate your feedback and are glad our team could assist you with the used Explorer. Thank you for choosing Arlington Heights Ford.

December 16, 2025

Dealership Rating
Employee Rating

Sam took real good care of me. I had been on a tough journey through 5 dealerships trying to find a vehicle. He made sure I didn’t have to go through that again and made the proces More

by Niche
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco

Dec 16, 2025

Arlington Heights Ford responded

We're glad our team made your Bronco Sport purchase smooth and easy. Thank you for choosing Arlington Heights Ford. Enjoy your new vehicle.

November 08, 2025

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Shoutout to Jesus for being so helpful! The whole dealership was super friendly even Teddy the finance manager who made everything easy and quick. I only ended up with one car, but honestly More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2025

Arlington Heights Ford responded

We're glad our team made your car buying experience smooth. Thanks for recommending Arlington Heights Ford. Drive safely in your new vehicle.

November 04, 2025

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Awesome dealership and salesperson. Got me the deal I wanted and compared to other Ford dealerships More

by SCOTTGOMEZ134
Recommend Dealer
Yes
Nov 05, 2025

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford. We're glad our team could assist you with a great deal. We appreciate your feedback.

November 04, 2025

Dealership Rating
Employee Rating

Michael was the best and so easy to work with. We appreciated his patience and knowledge More

by slitardo612
Recommend Dealer
Yes
Nov 05, 2025

Arlington Heights Ford responded

Thank you for recognizing our team’s effort at Arlington Heights Ford. We're glad the experience was smooth and informative. We appreciate your feedback.

October 17, 2025

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Employee Rating

Jasmine was wonderful, wearing camenin to look at a pre owned Ford Escape and she answered all our questions and even helped us with a locked credit problem. Friendly knowledgeable and professional, all gr More

by Dar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2025

Arlington Heights Ford responded

Thank you for your kind words. We’re pleased that our team made your visit to Arlington Heights Ford stress-free and enjoyable. Wishing you safe travels in your Ford Escape!

October 17, 2025

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Easiest vehicle purchase i ever made. Jesus was the best.. Very satisfied with the service as well. More

by Johngirschjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Arlington Heights Ford responded

We're so pleased to hear you had a smooth vehicle purchase and were very satisfied with the service. Thank you for choosing Arlington Heights Ford.

September 12, 2025

Dealership Rating
Employee Rating

We meet Elliott Reichel because we were interested in a Ford Bronco. Elliott showed us through the various models and helped us easily decide on the one we loved. He is professional, knowledgable and hones More

by M.ERICKSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2025

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. Our team is pleased to have assisted you with the Ford Bronco. We appreciate your recommendation and look forward to hearing more from you in the future.

June 21, 2025

Dealership Rating
Employee Rating

It was a real pleasure working with Lonnie. It was a great experience - he was really knowledgeable about the truck, and took the time to walk us through process so that we felt comfortable wit More

by J Bloomfield
Recommend Dealer
Yes
Jul 19, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with us. Our team always strives to provide knowledgeable and supportive service, especially on vehicles like the Ford F-150. We're glad to hear it went well for you and appreciate your recommendation of Arlington Heights Ford.

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