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Cassie Smith

Overview Reviews (74) Inventory (332)

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Cassie Smith

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Cassie Smith

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

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5.0

74 Reviews

Overview Reviews (74) Inventory (332)

Dealership Experience

22 yrs, 7 mos

5.0

74 Reviews

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74 Reviews of Cassie Smith

October 31, 2024

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Employee Rating

Bought a Ranger Raptor from Colton at Arlington Heights Ford. Him and his managers went out of their way to find one at another dealership and trade so I could get exactly what I wanted Ford. Him and his managers went out of their way to find one at another dealership and trade so I could get exactly what I wanted More

by Eric

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Israel Gonzalez, Colton Hannemann, Brian Powell

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Nov 01, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Colton and the team at Arlington Heights Ford while purchasing your Ranger Raptor. It’s wonderful to know we could help you find exactly what you wanted. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

October 30, 2024

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Employee Rating

Lonnie was easy to deal with. He took good care of my concerns and answered all my questions quickly and clearly. He was a pleasure to deal with. I would highly recommend worki He took good care of my concerns and answered all my questions quickly and clearly. He was a pleasure to deal with. I would highly recommend working with him at Arlington Heights Ford. More

by Ibbuckhunter

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Steve Ursin, Jose Gutierrez, Joe Baez, Elliott Reichel, Israel Gonzalez, Brian Powell

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Nov 01, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We are thrilled to hear that Lonnie provided you with exceptional service during your visit to Arlington Heights Ford. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, The Team at Arlington Heights Ford

October 19, 2024

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This was a great experience! Very knowledgeable and honest. Highly recommend in all aspects. Thank you. Very knowledgeable and honest. Highly recommend in all aspects. Thank you. More

by kinglori31

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Israel Gonzalez, Colton Hannemann, Brian Powell

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Oct 22, 2024 -

Arlington Heights Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience at Arlington Heights Ford. Our team takes pride in providing knowledgeable and honest service, and your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 19, 2024

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Employee Rating

Many thanks to the seller Lonnie! !! He helped us buy a car very quickly, he is a great specialist in his field! !! He helped us buy a car very quickly, he is a great specialist in his field! More

by Michail

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Israel Gonzalez, Teddy Dziedzic, Colton Hannemann, Brian Powell

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Oct 22, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Lonnie at Arlington Heights Ford. It's wonderful to know he was able to assist you quickly and effectively with your car purchase. We appreciate your support and hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

October 19, 2024

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Arlington Ford helped so much with locating the car I wanted with the exact specifications. Even after a confusing start, Lonnie took over and really helped finalize my decision. Jose was great with comm wanted with the exact specifications. Even after a confusing start, Lonnie took over and really helped finalize my decision. Jose was great with communicating day to day too. Thanks so much AHFord!!! More

by Ptbamvm

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Israel Gonzalez, Teddy Dziedzic, Brian Powell

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Oct 22, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words and for choosing Arlington Heights Ford! We're thrilled to hear that Lonnie and Jose were able to assist you in finding the perfect vehicle with the specifications you wanted. Your satisfaction is our priority, and we're grateful for your feedback. We look forward to seeing you again and helping you with all your future automotive needs! Sincerely, The Team at Arlington Heights Ford

October 15, 2024

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Employee Rating

Thank you to Colton at Arlington Heights Ford. Great coffee and great service will definitely come back Great coffee and great service will definitely come back More

by eric.behun

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Joe Baez, Israel Gonzalez, Colton Hannemann, Brian Powell

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Oct 17, 2024 -

Arlington Heights Ford responded

Thank you, Eric! We're thrilled to hear that you enjoyed your experience at Arlington Heights Ford and appreciated Colton's service. We're always here with great coffee and ready to assist you again. Looking forward to welcoming you back! Sincerely, The Team at Arlington Heights Ford

October 12, 2024

Dealership Rating

Employee Rating

Our 2nd purchase with Lonnie catanese, great service, honest and he is an asset to your company! honest and he is an asset to your company! More

by Margsaz

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Israel Gonzalez, Teddy Dziedzic, Brian Powell

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Oct 15, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We truly appreciate your continued trust in Arlington Heights Ford and Lonnie. It's fantastic to hear that you had a great experience during your second purchase. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

October 12, 2024

Dealership Rating

Employee Rating

Colton did an awesome job with the transaction and explaining the vehicles options. I would recommend him to other customers in the future: explaining the vehicles options. I would recommend him to other customers in the future: More

by cgmathew900

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Israel Gonzalez, Colton Hannemann, Brian Powell

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Oct 15, 2024 -

Arlington Heights Ford responded

Thank you so much for your wonderful review, Mathew! We're thrilled to hear that Colton provided you with excellent service and helped you understand the vehicle's options. Your recommendation means a lot to us at Arlington Heights Ford. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 11, 2024

Dealership Rating

Employee Rating

Thanks to Lonnie and Jose I’m driving out of here in my new Bronco!!! They made the process so easy and stress free! new Bronco!!! They made the process so easy and stress free! More

by Bethrubel

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Israel Gonzalez, Teddy Dziedzic, Brian Powell

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Oct 14, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that Lonnie and Jose made your experience so easy and stress-free while helping you drive away in your new Bronco. At Arlington Heights Ford, we strive to provide the best service possible, and your feedback means a lot to us. We look forward to seeing you again! Enjoy your new vehicle! Sincerely, The Team at Arlington Heights Ford

October 05, 2024

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Employee Rating

Lonnie Catanese made the purchase of our 2024 ford expedition max very easy and he is a great person to deal with as are all of the people at arlington heights ford. expedition max very easy and he is a great person to deal with as are all of the people at arlington heights ford. More

by jpjacob85

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Israel Gonzalez, Teddy Dziedzic, Brian Powell

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Oct 08, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We truly appreciate your feedback about Lonnie and our team at Arlington Heights Ford. We're thrilled to hear that your purchase of the 2024 Ford Expedition Max was a smooth and enjoyable experience. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

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