Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
122 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

23 yrs, 11 mos

5.0

122 Reviews

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122 Reviews of Cassie Smith

February 28, 2026

Dealership Rating
Employee Rating

I just bought my car at AH Ford. I had an excellent experience and Lonnie Catanese Made the experience stellar! He was easy to work with and very trustworthy. If your looking a For More

by Maria.vdmc
Recommend Dealer
Yes
Mar 01, 2026

Arlington Heights Ford responded

We appreciate you choosing Arlington Heights Ford for your purchase. Our team is glad to hear about your positive experience. Thank you for sharing your feedback.

February 28, 2026

Dealership Rating
Employee Rating

The service was great and we had an amazing customer experience. We highly recommend Elliot as he is the best and is very knowledgeable about the cars that he sells. More

by salmansalim075
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2026

Arlington Heights Ford responded

Thank you for recommending our team at Arlington Heights Ford. We're glad you had a great experience and found the help you needed. We appreciate your feedback.

February 21, 2026

Dealership Rating
Employee Rating

Lonnie Catanese and Marco were great to deal with, drove several hours for an amazing deal! GO SEE LONNIE !!! More

by J.HUMENIK
Recommend Dealer
Yes
Feb 21, 2026

Arlington Heights Ford responded

We appreciate you sharing your experience with our team at Arlington Heights Ford. Thank you for choosing us and acknowledging the effort put in. Safe travels with your new vehicle.

February 21, 2026

Dealership Rating
Employee Rating

Incredibly knowledgeable and friendly staff and management. Excellent experience with both vehicles purchased with Elliot. We will definitely be back in the future. More

by aodell2716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2026

Arlington Heights Ford responded

We appreciate your kind words about our team and your experience with the vehicles. Arlington Heights Ford values your trust and looks forward to serving you again. Thank you for choosing us.

February 10, 2026

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Employee Rating

Lonnie made purchasing a newer vehicle a breeze. We had our eye on a vehicle before we got there but Lonnie had all our paperwork setup and ready to go. Teddy helped us with a few options regarding More

by krios82281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We're glad we could make the process smooth and comfortable for you. We appreciate your recommendations.

January 24, 2026

Dealership Rating
Employee Rating

I had a great experience with Elliot Reichel! He made the process quick, simple, and found me a great vehicle. More

by Parisi_mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2026

Arlington Heights Ford responded

Our team at Arlington Heights Ford is glad to hear your experience was smooth and efficient. We appreciate your feedback about the vehicle selection process. Thank you for choosing us.

January 02, 2026

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Employee Rating

⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Arlington Heights Ford! I had a fantastic experience purchasing my Bronco Sport from Arlington Heights Ford. The entire process was fast, easy, and completely stress-free More

by Kelsey G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with us. We're glad our team could assist you smoothly with your Bronco Sport purchase. Enjoy your new vehicle from Arlington Heights Ford.

December 23, 2025

Dealership Rating
Employee Rating

Lonnie was very professional from the time I walked in. I found the Truck I wanted and made me want to come back and purchase the truck with his professionalism More

by gklepitsch
Recommend Dealer
Yes
Dec 23, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with us. We're glad our team could assist you with finding the right truck. Arlington Heights Ford appreciates your business.

December 22, 2025

Dealership Rating
Employee Rating

Bought a used Explorer from Lonnie at Arlington Heights Ford. He was nice, accommodating, answered all of my questions and was very courteous and professional. Thank you. More

by Tn221211
Recommend Dealer
Yes
Dec 23, 2025

Arlington Heights Ford responded

We appreciate your feedback and are glad our team could assist you with the used Explorer. Thank you for choosing Arlington Heights Ford.

December 16, 2025

Dealership Rating
Employee Rating

Sam took real good care of me. I had been on a tough journey through 5 dealerships trying to find a vehicle. He made sure I didn’t have to go through that again and made the proces More

by Niche
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco

Dec 16, 2025

Arlington Heights Ford responded

We're glad our team made your Bronco Sport purchase smooth and easy. Thank you for choosing Arlington Heights Ford. Enjoy your new vehicle.

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