Cassie Michaud

I was highly impressed with my experience with Toyota Gladstone. Specifically, Cassie Michaud found the exact vehicle that I was looking for without inundating me with an excessive amount of texts, email Gladstone. Specifically, Cassie Michaud found the exact vehicle that I was looking for without inundating me with an excessive amount of texts, emails, and phone calls that I all too frequently received from other dealerships when trying to find exactly what I was looking for. As soon as she had the exact car that I wanted, She made things seamless and easy in terms of navigating paperwork and pick-up as an out of state buyer. Overall, my experience was highly positive and I would recommend anybody who's looking to save time and prevent in-box spam to work with Toyota Gladstone. More

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Very friendly and knowledgeable. Cassie took the time to listen to everything I wanted and needed. Got a. Great Deal with exceptional service Cassie took the time to listen to everything I wanted and needed. Got a. Great Deal with exceptional service More

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Cassie was very knowledgeable about the vehicles we were interested in and even a few that just caught our attention. She was very personable and willing to help us any way she could. We ended up test drivi interested in and even a few that just caught our attention. She was very personable and willing to help us any way she could. We ended up test driving two different vehicles and she was more than willing to show us all the options. Once we purchased the vehicle she took the time to get me all set up and comfortable with the car’s features and the Toyota app. I would also say our experience with finance section, Marco Garcia-Sierra, was also top notch. He had everything ready to go and was quick but thorough. Overall our experience today was exceptional. More

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Cassie was great and knew the product. She was pleasant to work with and flexible She was pleasant to work with and flexible More

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Cassie made the buying process smooth and simple. She was so cool and welcomed any questions I had! She was so cool and welcomed any questions I had! More

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Cassie Michaud was professional, thorough, helpful, positive and kind. She made the purchase of my car an exceptional experience. Because of Cassie, I will tell everyone I know to go to Toyota of Gl positive and kind. She made the purchase of my car an exceptional experience. Because of Cassie, I will tell everyone I know to go to Toyota of Gladstone and work with Cassie. I already told a friend of mine when I returned home with my car to go to Toyota of Gladstone and work with Cassie. More

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First time purchasing at a dealership and what an easy going and pleasant experience! Ricardo was super helpful and knowledgeable and Cassie, from start to finish went above and beyond! Everyone was att going and pleasant experience! Ricardo was super helpful and knowledgeable and Cassie, from start to finish went above and beyond! Everyone was attentive, the environment was welcoming and the vibes were immaculate. 5/5 stars ⭐️ will recommend! More

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The staff were friendly. The process was straightforward . I am satisfied with my new car. The process was straightforward . I am satisfied with my new car. More

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We drive 3 hours each way to come to this dealership even though we have one 20’mins from us highly recommended this dealership we love Cassie she goes above and beyond! though we have one 20’mins from us highly recommended this dealership we love Cassie she goes above and beyond! More

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Cassie was very good to work with. She provided good information in a timely manner with good follow up. She provided good information in a timely manner with good follow up. More

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