Cassie Michaud | Page 15

For my first time great place, great service, would recommend this dealership to friends and family Cassie was the best person recommend this dealership to friends and family Cassie was the best person More

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Manny was good and helpful. He had a good knowledge of all of the tundra features and showed different models. He had a good knowledge of all of the tundra features and showed different models. More

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The service at Toyota was excellent! Cassandra was very attentive and supportive throughout the process. Cassandra was very attentive and supportive throughout the process. More

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Sales team is great! Especially Cassie, who delivered the car to my business for a test drive, helped me every step of the way, was available via text anytime I needed h Especially Cassie, who delivered the car to my business for a test drive, helped me every step of the way, was available via text anytime I needed help or to vent, and then delivered the vehicle. As a business owner with zero free time, Cassie did everything possible to make it an easy transaction. The Finance team cannot get the same type of praise but I do not blame the associates. It appears the incentives for extended warranty sales are too much of their overall compensation. When you decline it, they can get emotional and upset that their sales pitch failed. And when they lean hard into the scenario that the customer just potentially bought a lemon from the dealership, it erodes any sense of confidence in the purchase. More

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I came in thinking about my dream car and Cassie and Rudy made it become possible. She was so kind as she greeted me in the parking lot. She went out of her way the whole evening to make sure the car leasing made it become possible. She was so kind as she greeted me in the parking lot. She went out of her way the whole evening to make sure the car leasing process was successful and bearable. I was amazed by her willingness to be patient with me as I viewed car after car. Cassie is a one in a million! This dealership needs more recognition for sure! Rudy completed the process with making sure I understood everything during the signing stage. He’s definitely committed to his job and I loved getting to work with him. Thanks Toyota of Gladstone! More

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Professional efficiency in showing the BMW. Prompt providing requested build sheet documents, etc . Pleasant experience Prompt providing requested build sheet documents, etc . Pleasant experience More

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Cassie was a great help in order to get my pretty new 4Runner TRD 2023 4Runner TRD 2023 More

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I am very delightful working with Toyota Gladstone. Their service is excellent. People are very nice. Nice work! Keep going! Their service is excellent. People are very nice. Nice work! Keep going! More

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A wonderful experience with a wonderful person to work with. Both Cassie and Momo were great! I would recommend them to anyone interested in purchasing a vehicle. with. Both Cassie and Momo were great! I would recommend them to anyone interested in purchasing a vehicle. More

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Cassie was so responsive and thoughtful! Great to work with! Gladstone in general was positive too—thanks George and Kristin! Great to work with! Gladstone in general was positive too—thanks George and Kristin! More

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