Cassie Michaud
Cassie Michaud at Toyota of Gladstone
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Cassie Michaud

Sales and Leasing Professional

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

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5.0
87 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

5.0

87 Reviews

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87 Reviews of Cassie Michaud

October 27, 2024

Dealership Rating
Employee Rating

Very responsive. Courteous and answered questions. enjoyed working with Cassie and she explained a lot about thr Rav. More

by pmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2024

Dealership Rating
Employee Rating

Cassie was very helpful in helping me through my car buying experience. Her responses were prompt and she truly cared that I got the best deal possible. More

by Theison
Trade-in Experience
Recommend Dealer
Yes

August 01, 2024

Dealership Rating
Employee Rating

Cassie was very helpful and responsive to my requests. Professional on every level. She took the time to understand my needs/requirements and worked diligently to address them. I highly recommend her. More

by wayne.eisner
Recommend Dealer
Yes
Sep 27, 2024

Toyota of Gladstone responded

Thank you for your wonderful feedback! We’re thrilled to hear that Cassie provided such a helpful and professional experience. It’s great to know that she took the time to understand your needs and worked diligently to address them. Your recommendation means a lot to us, and we’re glad she made a positive impact on your car-buying journey. Thank you for choosing Toyota of Gladstone, and we look forward to assisting you again in the future!

July 19, 2024

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Cassie was terrific! We hadn’t intended on buying a car that day but it worked out beautifully. We were shocked we spent 6 hours there but had great test drives and looke More

by marykollman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Toyota of Gladstone responded

Thank you for your wonderful feedback about your experience with Cassie at Toyota of Gladstone! We're thrilled to hear that what started as an unplanned visit turned into a successful car purchase. It sounds like Cassie was able to guide you through an extensive test drive and detailed review of your financing options, ensuring you made a well-informed decision. We're delighted you love your new "Zippy" and had a positive experience despite the unexpected duration. We appreciate your kind words and look forward to assisting you with any future automotive needs.

June 23, 2024

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They welcomed customers well and respectful. Their yes, mean yes. And I will recommend my families and friends to Gladstone Toyota More

by b3nissroyjoseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Navas, Dusty Call

Jun 28, 2024

Toyota of Gladstone responded

Thank you for your kind words and for recommending Toyota of Gladstone to your family and friends! We're delighted to hear that you felt well-welcomed and respected during your visit. Integrity and clear communication are core values for us, and we're glad that our team's commitment to these principles stood out to you. We appreciate your trust and look forward to serving you and your loved ones in the future. Thank you for choosing Toyota of Gladstone!

June 16, 2024

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Employee Rating

Cassie was professional, kind and knowledgeable. She took what was most important to us and helped us get the best car. We are very happy with our experience! More

by keegan.mo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristin DeMars

Jun 22, 2024

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

May 24, 2024

Dealership Rating
Employee Rating

Cassie was so wonderful and worked very hard to make sure I got the car I wanted. She was very patient and explained the answers to my questions in great detail. Cassie is such a good representative for the More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2024

Toyota of Gladstone responded

Thank you so much Chris! Welcome to the TOG family, we are so happy to have you.

May 23, 2024

Dealership Rating
Employee Rating

Cassie is the best of the best! !! My first experience buying a (new to me) car from a dealership and Cassie made the process low pressure, trustworthy and fun! I coulda hung out wit More

by jocelynbhiguera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dusty Call, Osana Rodriguez

May 25, 2024

Toyota of Gladstone responded

Oh my gosh that is the sweetest thing for you to share. We are going to pass on all 10,000 stars to Cassie this morning. Thank you so much and welcome to our family.

May 17, 2024

Dealership Rating
Employee Rating

Cassie was my salesperson and she was very helpful, kind and patient. I didn’t feel rushed at all going through this process. She did a great job about walking me through each step of the process. I would More

by trudywhittaker24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristin DeMars, Charity Graff

May 23, 2024

Toyota of Gladstone responded

Thank you for your kind words about Cassie at Toyota of Gladstone! We're delighted to hear that her helpfulness, kindness, and patience made your car buying process enjoyable and stress-free. It’s wonderful to know that she effectively guided you through each step, ensuring you felt comfortable and well-informed. We appreciate your recommendation and are thrilled that you had such a positive experience with us. Thank you for choosing Toyota of Gladstone, and we hope to assist you or your friends in the future!

May 06, 2024

Dealership Rating
Employee Rating

Everyone was friendly, helpful, and attentive. All my questions were answered in a clear and concise manner. I am happy with my vehicle. Cassie is a Rock Star! More

by Whatever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristin DeMars, Dolf Nuno

May 11, 2024

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

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