Cassidy Sherwood

Great facilities for both the sales and service departments at this dealership. Knowledgeable sales team and technicians in service. I can always get the time and date I want for service though the departments at this dealership. Knowledgeable sales team and technicians in service. I can always get the time and date I want for service though the app, including on weekends. More

by jeffnwhitney Verified Customer Verified Customer

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The professionals at the service entrance were kind and polite and professional. The service department overall did an outstanding job of communicating to me as the services were being performed. At no tim polite and professional. The service department overall did an outstanding job of communicating to me as the services were being performed. At no time did I feel rushed and seemed to always be at the center of attention of the staff. Thank you for an amazing experience! More

by ericjme Verified Customer Verified Customer

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would you like me to change the review to very bad? If not drop this section If not drop this section More

by sonnyalbertjordan Verified Customer Verified Customer

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Mazda of Ft. Myers has an excellent service department. Appointment times are honored, service is done quickly, and all the steps taken in the vehicle's included Myers has an excellent service department. Appointment times are honored, service is done quickly, and all the steps taken in the vehicle's included checkup are detailed for the customer. The staff is friendly, and the wait area is comfortable. Complimentary water and coffee is a nice touch. More

by court132 Verified Customer Verified Customer

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Cassidy was our service advisor. Great attitude and professionalism! Definitely helped our situation for repairs. Great attitude and professionalism! Definitely helped our situation for repairs. More

by wpauls12 Verified Customer Verified Customer

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Every time I have come to get my car serviced. My expectations have been exceeded. Nice job!! Very nice and professional. My expectations have been exceeded. Nice job!! Very nice and professional. More

by Lastingchanges Verified Customer Verified Customer

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Good experience on the oil change I needed and the tire rotation on the vehicle rotation on the vehicle More

by DJLCONCEPTS Verified Customer Verified Customer

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We were greeted by Cassidy, she was friendly and explained the process, that it would be roughly an hour or so. Overall experience was great! explained the process, that it would be roughly an hour or so. Overall experience was great! More

by scott41289 Verified Customer Verified Customer

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Cassidy was very friendly and efficient, explaining my service well. She responded quickly when I needed to schedule another appointment. service well. She responded quickly when I needed to schedule another appointment. More

by prismort Verified Customer Verified Customer

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I always take my Mazda to the dealer for scheduled maintenance and service. The work performed is consistently high caliber. About the only gripe I have is that the most recent visit to the dealer for maintenance and service. The work performed is consistently high caliber. About the only gripe I have is that the most recent visit to the dealer for service work, when my Mazda was returned to me an aluminum tire pressure cap was missing but luckily when I showed the service advisor (Cassidy) she was able to find it in the shop with the help of the mechanic. The another somewhat disappointing experience that I showed Cassidy was that my driver's side door step and door handle was soiled with black grease stains. Cassidy offered to clean it but I told her I would use some diluted simple green in a spray bottle, which works great to remove these oil stains. More

by Dave O. Verified Customer Verified Customer

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