Cassidy Sherwood

Winston makes sure that you are well taking care of and keeps you up to date with the progress of your service. He will make recommendations if needed, and will get you in and out in due time. He has great keeps you up to date with the progress of your service. He will make recommendations if needed, and will get you in and out in due time. He has great customer service skills and is a very friendly person. Highly recommend. More

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Fast, efficient and good service. Prices a little high, but like most dealership services. They send a video link to your phone so you can see exactly what they're doing and show meas Prices a little high, but like most dealership services. They send a video link to your phone so you can see exactly what they're doing and show measurements of tire tread and brake pads that's helpful in preplanning replacement if those items so they're not a surprise. Clean dealership and yummy coffee, latte, cappuccino machine in waiting area. More

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Cassidy was my service advisor and she was great. Great communication throughout the whole repair. Highly recommend using mazda fort myers. Great communication throughout the whole repair. Highly recommend using mazda fort myers. More

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Easy, quick service. Winston made sure everything was perfect on my car. I would recommend him to anyone with needs for automobile service or repairs. Winston made sure everything was perfect on my car. I would recommend him to anyone with needs for automobile service or repairs. More

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Amazing service! ! Timely and efficient. Nice and courteous. Knowledgeable and trustworthy. Easy to get to. ! Timely and efficient. Nice and courteous. Knowledgeable and trustworthy. Easy to get to. More

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Good customer service Thorough inspection Great video of inspection Fixed problem Would recommend to others of inspection Fixed problem Would recommend to others More

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Great service and courteous service writer, fast and accurate. Great Job guys 💪👏 You are the best!!! accurate. Great Job guys 💪👏 You are the best!!! More

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Great accountability, fixed the issue and showed great character and follow through. Very pleasant to work with. character and follow through. Very pleasant to work with. More

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Complete on time as scheduled at the agreed price. Service advisor Cassidy was perfect and updated me on progress Service advisor Cassidy was perfect and updated me on progress More

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Saved Our Vacation—When our air conditioning stopped working (in July, naturally!) on Sanibel Island, Cassidy at Mazda of Fort Myers scheduled a diagnostic appointment right away. A new compressor was n working (in July, naturally!) on Sanibel Island, Cassidy at Mazda of Fort Myers scheduled a diagnostic appointment right away. A new compressor was needed, and no OEM part was available for our old Mazda2. They found a compatible compressor and got it delivered the next day. Though delivery was delayed - twice - the service tech and service advisor (Cassidy again) both stayed late to see that the parts were installed, the system was charged with coolant, and everything was working properly so we could drive back home - 6-1/2 hours away - the next day. We sincerely appreciate their dedication. More

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