Cassandra Gomez
Cassandra Gomez at Tim Moran Hyundai
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Cassandra Gomez

Service Assistant Concierge

Tim Moran Hyundai

100 Carriage Cir
Hemet, CA 92545

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4.9
115 Reviews

Languages Spoken

English English

4.9

115 Reviews

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115 Reviews of Cassandra Gomez

December 31, 2024

Dealership Rating
Employee Rating

I had a warranty issue and the service manager said they're can not fix the problem. Very disappointing because the Hyundai website says that the problem I have is common and should be covered under wa More

by sc.hemetunited
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Guy Foster, Anthony Coulter

Dec 31, 2024

Tim Moran Hyundai responded

Sorry, but If Hyundai covers it we fix it, we have access to Hyundai corporates website which the public does not have access to. We are here to serve all Hyundai guest's and we fix any and all warranty related issues and recalls. You may be referring to a non-Hyundai website online and just a forum. Please reach out to Guy Foster our service director so that he can show you what comes up on Hyundai's actual website. You are welcome to reach out to me also, at any time.

November 28, 2024

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Excellent service! He was amazing and polite I highly recommend going to see him for auto meeds More

by anthonyc62
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Recommend Dealer
Yes
Nov 29, 2024

Tim Moran Hyundai responded

Anthony, Thank you for choosing Tim Moran Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

November 26, 2024

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The staff is courteous. The place is extremely clean and my vehicle was returned washed excellent experience. More

by Ernest
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2024

Tim Moran Hyundai responded

It has been a pleasure serving you, Ernest. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

November 01, 2024

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10/10 guy you guys have on the floor. Helped me out with every worry I had! More

by Alohan96
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2024

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Guy Foster Service Manager GFoster@Goschmail.com

October 21, 2024

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Great service fast friendly no pressure to get extra stuff done Anthony is a great advisor More

by hunnychris2003
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Recommend Dealer
Yes
Oct 21, 2024

Tim Moran Hyundai responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

October 11, 2024

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Always super helpful and takes such good care of me and my car. Thank you so much. More

by michnevel
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Recommend Dealer
Yes
Oct 12, 2024

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Tim Moran Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

October 07, 2024

Dealership Rating
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My wife and I taken our cars here and have always received care personally and technically. They have always bern honest with repairs and any concerns. More

by kdwcreations
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2024

Tim Moran Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim Moran Hyundai! Guy Foster Service Manager GFoster@Goschmail.com

September 30, 2024

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Employee attitudes poor recently. Until this visit it seemed to be the ownership changes. But Coulter went beyond unprofessional to make it clear it’s, in fact the staff. Left detaile More

by procaller
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Anthony Coulter

Oct 03, 2024

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Danny Meraz General Manager DMeraz@goschmail.com

September 28, 2024

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Employee Rating

I am very pleased with the service and Thankyou for assisting me with a previous concern I appreciate your service!😊 More

by ameriekisses
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2024

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

September 12, 2024

Dealership Rating
Employee Rating

I was so great full Rick was able to work on my car. He got me in and out on a Saturday in a timely manner. More

by darioshari
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster , Rick De Azavado

Sep 12, 2024

Tim Moran Hyundai responded

Shari, Thank you so much for your kind words for Rick, and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

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