Cass Harb
Cass Harb at Chevy Exchange
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Cass Harb

Used Car Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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4.8
99 Reviews

Hello my name is Cass Harb , I live in Indiana and i commute every day to work Because the Chevy Exchange is one of the best dealership to work for.

Dealership Experience

7 yrs, 7 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

Arabic Arabic

English English

4.8

99 Reviews

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99 Reviews of Cass Harb

March 08, 2025

Dealership Rating
Employee Rating

Joe Cotteleer provided outstanding service—efficient, professional, and genuinely caring. He went above and beyond to ensure I didn’t miss work, handling everything seamlessly. A true asset to Chevy Exch More

by JIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2025

Chevy Exchange responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Joe at The Chevrolet Exchange. It’s great to know he was able to provide you with efficient and caring service. We appreciate your kind words and look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 06, 2025

Dealership Rating
Employee Rating

Danny and the entire staff were fantastic to work with. Process was quick and easy! More

by dnice0701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Chevy Exchange responded

Thank you for your positive feedback! We truly appreciate your kind words about The Chevrolet Exchange. We're delighted to hear that you found the process quick and easy. Danny and our team strive to provide excellent service, and we're glad you had a fantastic experience. We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 09, 2024

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Employee Rating

The representatives that assisted me were very friendly and efficient. They made the process of buying a car so easy. More

by bombom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Legler, Danny Trujillo

Dec 10, 2024

Chevy Exchange responded

Thank you for your wonderful review! We’re thrilled to hear that our representatives made your car-buying experience easy and enjoyable. At The Chevrolet Exchange, we strive to provide friendly and efficient service to all our customers. We appreciate your kind words and hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 11, 2024

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Employee Rating

Danny was very personable, product knowledgeable, helpful and efficient. He took the time to explain. More

by mzelski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto

Oct 14, 2024

Chevy Exchange responded

Thank you so much for your wonderful review! I'm thrilled to hear that Danny provided you with personable and efficient service, along with the product knowledge you were looking for. Your experience is important to us at The Chevrolet Exchange. I look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 11, 2024

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Employee Rating

Danny answered my questions and was very helpful. I would go back to see him again when I want to buy a car again More

by rayissa2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Baha Assaf

Oct 15, 2024

Chevy Exchange responded

Thank you so much for your wonderful review! We're thrilled to hear that Danny was able to assist you and provide the help you needed. We appreciate your kind words and look forward to welcoming you back to The Chevrolet Exchange when you're ready for your next car purchase! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 05, 2024

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Employee Rating

The staff at this dealership was extremely fast and proficient, and I left with my expectations well exceeded. More

by 26mykelm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Legler, Baha Assaf

Sep 06, 2024

Chevy Exchange responded

Thank you for your kind words! We're thrilled to hear that our staff at The Chevrolet Exchange exceeded your expectations with their speed and proficiency. We appreciate your support and hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 24, 2024

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Employee Rating

Viviana and the entire staff so helpful and customer oriented they go above and beyond and make sure the experience is smooth and you’re completely satisfied with your new vehicle. I have purchased car More

by Ben.hutchen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that Viviana and our entire team provided you with such a positive experience. At The Chevrolet Exchange, I strive to ensure that every customer feels valued and satisfied with their new vehicle. I appreciate your loyalty over the years and look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 20, 2024

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The professionalism and friendliness are amazing. Our fifth car bought here and definitely not our last. More

by deneag1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Legler, Danny Trujillo

Jul 22, 2024

Chevy Exchange responded

Thank you for sharing your experience with us! I am thrilled to hear that you found our team's professionalism and friendliness amazing. It's wonderful to hear that you have purchased multiple cars from The Chevrolet Exchange, and I look forward to assisting you with your future car-buying needs. See you next time! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 02, 2024

Dealership Rating
Employee Rating

It was a good experience. Direct and to the point. Danny was great to deal with. More

by rcracerde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto

Apr 04, 2024

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 30, 2023

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Employee Rating

We had a great experience purchasing our Tahoe from Exchange Chevy. Dan, our sales rep was helpful and worked with us to get the car we wanted in our budget. More

by jloredo85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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