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Cass Harb

Overview Reviews (97) Inventory (231)

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Cass Harb

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Cass Harb

Used Car Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

Hello my name is Cass Harb , I live in Indiana and i commute every day to work Because the Chevy Exchange is one of the best dealership to work for.

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4.8

97 Reviews

Hello my name is Cass Harb , I live in Indiana and i commute every day to work Because the Chevy Exchange is one of the best dealership to work for.

Overview Reviews (97) Inventory (231)

Dealership Experience

7 yrs, 3 mos

Industry Experience

8 yrs, 10 mos

Languages Spoken

Arabic

English

4.8

97 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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97 Reviews of Cass Harb

December 09, 2024

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Employee Rating

The representatives that assisted me were very friendly and efficient. They made the process of buying a car so easy. and efficient. They made the process of buying a car so easy. More

by bombom

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo

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Dec 10, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! We’re thrilled to hear that our representatives made your car-buying experience easy and enjoyable. At The Chevrolet Exchange, we strive to provide friendly and efficient service to all our customers. We appreciate your kind words and hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 11, 2024

Dealership Rating

Employee Rating

Danny was very personable, product knowledgeable, helpful and efficient. He took the time to explain. and efficient. He took the time to explain. More

by mzelski

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto

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Oct 14, 2024 -

Chevy Exchange responded

Thank you so much for your wonderful review! I'm thrilled to hear that Danny provided you with personable and efficient service, along with the product knowledge you were looking for. Your experience is important to us at The Chevrolet Exchange. I look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 11, 2024

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Employee Rating

Danny answered my questions and was very helpful. I would go back to see him again when I want to buy a car again I would go back to see him again when I want to buy a car again More

by rayissa2018

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Baha Assaf

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Oct 15, 2024 -

Chevy Exchange responded

Thank you so much for your wonderful review! We're thrilled to hear that Danny was able to assist you and provide the help you needed. We appreciate your kind words and look forward to welcoming you back to The Chevrolet Exchange when you're ready for your next car purchase! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 05, 2024

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Employee Rating

The staff at this dealership was extremely fast and proficient, and I left with my expectations well exceeded. proficient, and I left with my expectations well exceeded. More

by 26mykelm

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Baha Assaf

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Sep 06, 2024 -

Chevy Exchange responded

Thank you for your kind words! We're thrilled to hear that our staff at The Chevrolet Exchange exceeded your expectations with their speed and proficiency. We appreciate your support and hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 24, 2024

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Employee Rating

Viviana and the entire staff so helpful and customer oriented they go above and beyond and make sure the experience is smooth and you’re completely satisfied with your new vehicle. I have purchased car oriented they go above and beyond and make sure the experience is smooth and you’re completely satisfied with your new vehicle. I have purchased cars through them for years. It’s the only place I will go. More

by Ben.hutchen

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Baha Assaf, Viviana Quinto, Dan Hilliard

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Aug 26, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that Viviana and our entire team provided you with such a positive experience. At The Chevrolet Exchange, I strive to ensure that every customer feels valued and satisfied with their new vehicle. I appreciate your loyalty over the years and look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 20, 2024

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The professionalism and friendliness are amazing. Our fifth car bought here and definitely not our last. Our fifth car bought here and definitely not our last. More

by deneag1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo

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Jul 22, 2024 -

Chevy Exchange responded

Thank you for sharing your experience with us! I am thrilled to hear that you found our team's professionalism and friendliness amazing. It's wonderful to hear that you have purchased multiple cars from The Chevrolet Exchange, and I look forward to assisting you with your future car-buying needs. See you next time! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 02, 2024

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Employee Rating

It was a good experience. Direct and to the point. Danny was great to deal with. Direct and to the point. Danny was great to deal with. More

by rcracerde

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto

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Apr 04, 2024 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 30, 2023

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Employee Rating

We had a great experience purchasing our Tahoe from Exchange Chevy. Dan, our sales rep was helpful and worked with us to get the car we wanted in our budget. Exchange Chevy. Dan, our sales rep was helpful and worked with us to get the car we wanted in our budget. More

by jloredo85

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo, Viviana Quinto

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Jan 02, 2024 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 24, 2023

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Employee Rating

It was an awesome experience! Rob Johns did his magic!!! I asked for what I wanted and Rob and Jeff made it happen!! Jeff is great too work with! Rob Johns did his magic!!! I asked for what I wanted and Rob and Jeff made it happen!! Jeff is great too work with! More

by sdwelch1989

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Jeff Albert, Lance Legler

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Dec 27, 2023 -

Chevy Exchange responded

Congratulations on your new vehicle! I appreciate the feedback and am pleased that your experience with Rob and Jeff was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 18, 2023

Dealership Rating

Employee Rating

I received great service from The Chevy Exchange in Lake Bluff. I was impressed with the team of GM Rafat, Rob Johns and Cass Harb, but mostly with my salesperson Viviana. She kept me informed throughout th Bluff. I was impressed with the team of GM Rafat, Rob Johns and Cass Harb, but mostly with my salesperson Viviana. She kept me informed throughout the process when I stopped in looking to buy a Corvette. She got an order going after settling on a price and updated me frequently as to the progress of the order. Once the vehicle was delivered, she walked me through the process. She also gave me great instructions on the vehicle operation. The whole experience was the best I encountered in 50 yrs of purchasing and new vehicle. More

by rickpiek

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Rob Johns, Lance Legler, Viviana Quinto

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Dec 19, 2023 -

Chevy Exchange responded

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