Casey Welter

Molly Baron asked us what kind of vehicle we were looking for. When we told her we were 50 and purchasing our first used vehicle for the first time she seemed to understand completely. We wanted to dip our for. When we told her we were 50 and purchasing our first used vehicle for the first time she seemed to understand completely. We wanted to dip our toes into this first time adventure and she didn't ever pressure us to jump in. She allowed us, without any pressure whatsoever, to shop around with other Kia dealerships as well as other manufacturers. Only Molly Baron answered what I assume must be annoying AF questions from new buyers. Not only did she answer them but then asked if we need any further clarification. She also made sure that everyone else in the dealership understood the position we were in and how nervous we were and everyone we encountered respected that completely. When I commented on how impressive this was I was told they want us to come back again and again and listening to customers is the way to do it. I think before the possible tariffs are placed we may decide to purchase (or maybe lease) another new vehicle before they take effect. If we do we will go back to Molly Baron. If she is unavailable Nate Nader and Casey are also top notch. Once Molly explained our situation to the finance guy we were in and out in 10-15mins, no kidding. Also, If you are a Cle sports team fan, a fan of 80s & 90s pop culture, a woman shopping alone (or in charge with your husband), or a xxxxx buyer who is concerned about the patriarchal higher ups in this industry, Molly Baron is the person to call. More

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Very friendly people Casey was awesome answered all our questions plus would definitely come back questions plus would definitely come back More

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Casey was amazing to work with! Took time to learn my needs and gave me a great deal. Her friendliness, easy going attitude and knowledge made the whole process a breeze! Highly rec Took time to learn my needs and gave me a great deal. Her friendliness, easy going attitude and knowledge made the whole process a breeze! Highly recommend her! More

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Casey went above and beyond to make sure I was happy and comfortable with my purchase. She is the best!! comfortable with my purchase. She is the best!! More

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From the moment I walked in Casey warmly welcomed me and made me feel relaxed and at home during the entire process. She was knowledgeable about the car and the leasing process and took her time to make sur made me feel relaxed and at home during the entire process. She was knowledgeable about the car and the leasing process and took her time to make sure I knew how to use all of the features of the car. I would highly recommend her! More

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Casey was extremely helpful she went above and beyond. She was incredibly knowledgeable and took the time to explain all the features of the car. She was incredibly knowledgeable and took the time to explain all the features of the car. More

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Casey made my experience very easy and helpful. It was the easiest transition I have had at a dealership. I hope she is still there three years from now. I would love to work with her again. G. Ca It was the easiest transition I have had at a dealership. I hope she is still there three years from now. I would love to work with her again. G. Carlson More

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Casey was extremely helpful she went above and beyond and found me a vehicle I was happy with I am so glad I went there she took the time to listen to what I was looking for got a great deal on a car the and found me a vehicle I was happy with I am so glad I went there she took the time to listen to what I was looking for got a great deal on a car they made the process very smooth and Casey was very friendly so glad I stopped in More

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We had read positive reviews of the Kia Telluride but were not sure if this was the vehicle we wanted or whether it would fit our needs. Casey was very informative, friendly and polite in answering all o were not sure if this was the vehicle we wanted or whether it would fit our needs. Casey was very informative, friendly and polite in answering all of our questions. We did not intend to purchase right away, and Casey never made us uncomfortable or feel pressured. As she answered our questions and guided us, it became clear to us that this was in fact the vehicle we wanted, and Casey was who we wanted to do business with because she took the time to understand our needs. We were very pleased with the overall experience, and everyone we interacted with at Halleen was friendly and helpful. So happy we stopped in that day! More

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Casey W is awesome and went over and beyond the expectation of buying a new car. Took time to explain so many of the details about my new Soul. Always great service from the entire Dealership too! expectation of buying a new car. Took time to explain so many of the details about my new Soul. Always great service from the entire Dealership too! More

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