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Casey Wallace
Casey Wallace at NYE Chevrolet
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Casey Wallace

Service Advisor

NYE Chevrolet

116 Broad St
Oneida, NY 13421

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4.4
8 Reviews

Industry Experience

7 yrs, 3 mos

Languages Spoken

English English

4.4

8 Reviews

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8 Reviews of Casey Wallace

April 11, 2025

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Employee Rating

The service was excellent and timely. No issues whatsoever. The wait time was short and waiting area was acceptable. More

by 547JSD143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Peck

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Apr 11, 2025

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 28, 2025

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Employee Rating

Everything went fine, noticeably short staff, but it seem to have no effect on the service. More

by centralnewyorkent
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Workmanship
Service Time
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Recommend Dealer
Yes
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March 24, 2025

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Very pleased with the service. Always polite to deal with. You are highly recommended. Thank you Rosemary March More

by jimntiny
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Recommend Dealer
Yes
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March 09, 2025

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Thank you so much for the quick and honest service! Casey was a great contact person! I will be back! More

by JAMIE P
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Recommend Dealer
Yes
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November 29, 2024

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Everyone went out of their way to get my vehicle in to replace the transmission case. The tech did awesome work unlike other shops or stealerships. I’m not speaking for anyone else just myself but as a 25 More

by customdieselandperformance
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Salay, Nicholas Decarlo, Paula Dillion, Mike Memery, Craig Beach, Steve Shoemaker, Adam Ludemann , Jonathan Marland

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Dec 11, 2024

NYE Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 15, 2024

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Employee Rating

Helpful service and parts department, only thing that is frustrating is you have the truck I want lol Had oil changed More

by JCAMERON672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Adam Ludemann , Jonathan Marland

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Nov 15, 2024

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 04, 2024

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Employee Rating

Awesome people here. Was more than happy to do business here. Will definitely be going back! More

by marchriley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Salay, Nicholas Decarlo, Mike Memery, Craig Beach, Steve Shoemaker, Adam Ludemann , Jonathan Marland

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Nov 15, 2024

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 26, 2024

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Employee Rating

Awful customer service. Definitely won't be a repeat customer or recommend to others. Left my car worse than I brought it in and did nothing about it. More

by iluvkendall821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Memery, Adam Ludemann , Jonathan Marland

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Oct 30, 2024

NYE Chevrolet responded

"iluvkendall821" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialchevy@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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