Casey Shears

Best buying experience ever! The entire team was phenomenal! what started as a dream became a reality. Kudos to the finance guru, Casey... You rock! and entire sales team (Tim, The entire team was phenomenal! what started as a dream became a reality. Kudos to the finance guru, Casey... You rock! and entire sales team (Tim, Mike & Roger)... You were all great! Also - special thanks to Ryan for making things happen when Casey was off. Besides the super friendly and professional attitude, the customer service and attention to detail was superb! Worth mentioning is the TEAM support. Mike filled in while Tim was out and Ryan filled in while Casey was out and yet no issues with any transition. That what makes this TEAM impressive! Congratulations to the entire TEAM... well done! and Thank you Thank you Thank you!! More

by JORDIRODRIGUEZ Verified Customer Verified Customer

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One of the best dealerships I’ve ever done business with would highly recommend them to anyone! would highly recommend them to anyone! More

by Garret R. Verified Customer Verified Customer

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Communications with Will were very pleasant and effective. He was top notch in all aspects and a real gem. The downsides were the snail pace of the sale execution and miscommunication across va effective. He was top notch in all aspects and a real gem. The downsides were the snail pace of the sale execution and miscommunication across various members of the same team. I understand the need for endless upsells, but I don't appreciate the speed at which each upsell is rolled out: the rejection is logged by revising the invoice, entering a new line with a new upsell, and so on for several iterations and hours. Just getting an accurate quote for a loan/lease payment consumes an enormous amount of time. At this point, you are ready to pay in full to preclude the additional time expense. But exchanging your check for the contract and registration is another time-consuming hurdle one needs lots or patience to overcome. Unlike at other dealerships, all signing is done on paper, which translates in delays in case of typos and error correction. Maybe it's all by design. From identifying the car to its delivery, I communicated with 4 individuals and each had a different version of the to-do-items. Verifying who said what and when could have been avoided with note-taking or a checklist. In total it was 4+ hours to conclude the sale post-test drive. Plus several phone calls to sort out the delivery-related details. Plus overnighting the missing registration and temporary plates that weren't handed over at contract signing. But overall, despite the processing inefficiencies and poor internal communications, which must be cured by the upper management, each individual I came in contact with was wonderful and made an extra effort to compensate for the deficiencies. More

by OM2024 Verified Customer Verified Customer

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My whole experience was exceptional and Brandon was awesome. Beyond my expectation's. Great Experience. awesome. Beyond my expectation's. Great Experience. More

by TWIGGINS3 Verified Customer Verified Customer

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We had a great experience with Brandon and Casey. Both very knowledgeable in their positions and had a nice business style. I would highly recommend a friend to Land Rover Sacramento. Both very knowledgeable in their positions and had a nice business style. I would highly recommend a friend to Land Rover Sacramento. More

by MFROTH7 Verified Customer Verified Customer

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Excellent customer service. Fair pricing. Great team. Expeditious return of calls. Great vibe. Very accommodating Fair pricing. Great team. Expeditious return of calls. Great vibe. Very accommodating More

by MAJEDA.BRICE Verified Customer Verified Customer

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What a great dealership, they listened to all of our pain points and helped get in the vehicle we wanted! Kudos to Edgar, Casey and Phillip for everything you did for my wife and I! We will be back to buy or points and helped get in the vehicle we wanted! Kudos to Edgar, Casey and Phillip for everything you did for my wife and I! We will be back to buy or next Range Rover!! More

by JOE.DIAZ19 Verified Customer Verified Customer

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I would like to express my appreciation to your sales team for their outstanding performance especially Peirce M, is wnderful, his hard work, commitment to excellence are unparalleled. He is focus on c team for their outstanding performance especially Peirce M, is wnderful, his hard work, commitment to excellence are unparalleled. He is focus on customer satisfaction, very helpful and easy to talk to. He deserve a raise!!...i didnt meet Phillip Barna butif he is the manager the day I came in, he is great too. i talked to Casey in finance, he is great too!..and Tim who i talked to over the phone is great as well. If Overall your dealerahip is one of the best i've been into. I would recommend your team 100%...Thank you for a great experience! More

by Christine Verified Customer Verified Customer

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I left the dealership with my Land Rover Defender and a big smile on my face, all thanks to this exceptional salesman's dedication and expertise. I highly recommend them to anyone in search of a great car- big smile on my face, all thanks to this exceptional salesman's dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience! Enjoyed working with Brandon and Casey, They were very professional and took care of all our questions/concerns. More

by QAIS_JAMS Verified Customer Verified Customer

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Hands down, the best experience I have ever had when it comes to purchasing a vehicle. The professionalism I received from Karan Sood, Bryce and Summy Rayyan was exceptional! I will be seeing this team ag comes to purchasing a vehicle. The professionalism I received from Karan Sood, Bryce and Summy Rayyan was exceptional! I will be seeing this team again in 3 years. Additionally, Casey Shears from the finance department did his best to get me the best deal possible. He is an ACE just like Karan. Usually, some salers judge you before even knowing you. Not at this dealership. Hats off for your excellent service and professionalism! Thank you for your kindness, Raymond-Lamber. More

by hasabumutima23 Verified Customer Verified Customer

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