Casey O'neal
Casey O'neal at Paretti Jaguar Land Rover New Orleans
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Casey O'neal

Service Advisor

Paretti Jaguar Land Rover New Orleans

4000 Veterans Blvd
Metairie, LA 70002

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4.6
115 Reviews
4.6

115 Reviews

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115 Reviews of Casey O'neal

December 17, 2024

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Employee Rating

I am now on my third Range Rover and just brought in my car for its first (10,000 mile) service. This was by far the best experience I have ever had there. Casey checked me in and out efficiently, and th More

by ron
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2024

Dealership Rating
Employee Rating

The person who helped me this time was exceptional and professional. A well done job. Thanks More

by lachera2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlen Martinez-Harris

October 06, 2024

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Employee Rating

My experience at this dealership was the worst. Poor customer service and service department. Not recommended. More

by NHCANALE
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: JONATHAN WATSON, Mike Mykeloff

September 26, 2024

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Employee Rating

They were very knowledgeable about the vehicles that we looked at and was very helpful. More

by JOHNHOWELLSR
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Purchase Time
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Recommend Dealer
Yes

August 28, 2024

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Excellent professional and personal service by Anna and Jonathan and Jamie. They made the purchase of my vehicle easy and pleasant. More

by Ralvendia
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Trade-in Experience
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Recommend Dealer
Yes

April 30, 2024

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Employee Rating

Trey, is an amazing sales person. Jonathan is great finance manager. Everyone in there is helpful. More

by Rami Bader
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: TREY HOWLAND , Nathan Swanson, Jonathan in finance

April 05, 2024

Dealership Rating
Employee Rating

Vehicles extremely over-priced. Inferior treatment of customers who purchase vehicles from dealers out of town. Information about Elite Care 5 stipulations deliberately not given More

by p51white
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marlen Martinez-Harris , Telephone person scheduling service appts.

Apr 23, 2024

Paretti Jaguar Land Rover New Orleans responded

Thank you for sharing your experience. Our General Manager would love to speak with you. Please reach out to him at 504-456-7556.

January 18, 2024

Dealership Rating
Employee Rating

My whole family owns Range Rovers. Range Rove New Orleans is the BEST from Matt to Casey in service was on top of my service. I have a 2022 Sport love it!!!!But most of all the servic More

by earlinetorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Graham

Jan 19, 2024

Paretti Jaguar Land Rover New Orleans responded

Thank you very much for your review Earline! We are very proud of our wonderful team!

Jan 19, 2024

earlinetorres responded

Thank you the Service Department for all your hard work especially Matt and Casey..

December 03, 2023

Dealership Rating
Employee Rating

Purchased our 4th Land Rover product 4 years ago, the service center does not know the meaning of the words “customer service”. Wish we had never purchased a vehicle from this dealer ship. More

by HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marlen Martinez-Harris

Jan 19, 2024

Paretti Jaguar Land Rover New Orleans responded

Thank you very much for sharing your experience with us. Our General Manager would love to speak with you and learn how we may better serve our customers. You can reach him on his direct line at 504-456-7556.

October 28, 2023

Dealership Rating
Employee Rating

Excellent customer focus and follow up from Adrianna in sales. Easy no pressure approach in the purchase process. More

by ERIC.MARCHAND72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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