103 Reviews
Write a Review103 Reviews of Casey Novotny
December 01, 2024
The worst customer service. Phone system routes calls incorrectly. Long waits for oil change and rotation. By far the worst car dealership for me in 5 different vehicle ownersh Phone system routes calls incorrectly. Long waits for oil change and rotation. By far the worst car dealership for me in 5 different vehicle ownerships. More
Other Employees Tagged: Mike Vang
December 01, 2024
We drove 7 hours to pick up a new vehicle from a dealer highly recommended and the dealer changed the offer (by $3000) that was in writing (text and email) The Manager was very unprofessional, and treate highly recommended and the dealer changed the offer (by $3000) that was in writing (text and email) The Manager was very unprofessional, and treated us with no respect, it was the worst experience I have ever had at a dealership. I had emails, text messages with all the information on what the deal was and the manager ignored everything and walked away while I was trying to show him the emails and text messages. The salesman was speechless and knew that I was right. The manager called me the next day and said I am sorry I didn’t know you drove that far to get this car that they even did a dealer trade that day for us. He just thought we were just randomly stopping in to check on trading a vehicle in. It should matter, treat everyone the same. If he wasn’t such a jerk and took the time to listen to the customer he would have known the story. This is the first review about a dealership that I have ever writing, and I feel bad that it’s so negative Be careful when dealing with this dealership, especially when it comes to certain managers. Hopefully others don’t waste a whole day and travel 7 hours like we did and get treated with no respect. More
Other Employees Tagged: Will Runkle
November 24, 2024
Salesmen very nice, helpful. My car still has issues Very inconvenient to bring in Disappointed a brand new car has issues My car still has issues Very inconvenient to bring in Disappointed a brand new car has issues More
Other Employees Tagged: Will Runkle, Mike Vang, Tanner Midthun , Swoop
November 11, 2024
The Best OF THe Best work there Satisfaction is there goal each and every visit goal each and every visit More
Other Employees Tagged: Brandon Kruger, Jesse Bullinger, Will Runkle, Mike Vang, Tanner Midthun
September 27, 2024
Jesse was Extremely helpful, and super knowledgeable! Helped me make the right decision with absolutely no pressure would 1000% recommend him and Dylan they both are amazing. Thank you!!!! Helped me make the right decision with absolutely no pressure would 1000% recommend him and Dylan they both are amazing. Thank you!!!! More
Other Employees Tagged: Brandon Kruger, Jesse Bullinger, Will Runkle, Mike Vang, Tanner Midthun , Dylan Harrison
August 22, 2024
Great people, easy communication and quick. The entire dealership has a really good vibe, low pressure, informative and professional. Best car buying experience I’ve ever had, I actually had The entire dealership has a really good vibe, low pressure, informative and professional. Best car buying experience I’ve ever had, I actually had fun with this group. More
Other Employees Tagged: Brandon Kruger, Jesse Bullinger, Will Runkle, Mike Vang, Tanner Midthun , Cody B
August 22, 2024
Our experience with the service department was top notch! Very efficient, responsive, thorough! Highly recommend! Very efficient, responsive, thorough! Highly recommend! More
Other Employees Tagged: Brandon Kruger, Jesse Bullinger, Will Runkle, Mike Vang, Tanner Midthun
July 14, 2024
Professional staff. Kept me informed throughout my entire purchase. Vehicle was cleaned and I was given a full tank of gas. Kept me informed throughout my entire purchase. Vehicle was cleaned and I was given a full tank of gas. More
Other Employees Tagged: Brandon Kruger, Jesse Bullinger, Will Runkle, Mike Vang, Tanner Midthun