Casey Novotny
Casey Novotny at Walser Nissan Wayzata
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Casey Novotny

General Manager

Walser Nissan Wayzata

15906 Wayzata Blvd
Wayzata, MN 55391

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4.7
103 Reviews
4.7

103 Reviews

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103 Reviews of Casey Novotny

December 01, 2024

Dealership Rating
Employee Rating

The worst customer service. Phone system routes calls incorrectly. Long waits for oil change and rotation. By far the worst car dealership for me in 5 different vehicle ownersh More

by Very disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Vang

Dec 03, 2024

Walser Nissan Wayzata responded

Very Disappointed Customer, we regret to hear that you had this experience with us. Please reach out to me directly so I can gather more information to try and resolve this issue. Thank you, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

December 01, 2024

Dealership Rating
Employee Rating

We drove 7 hours to pick up a new vehicle from a dealer highly recommended and the dealer changed the offer (by $3000) that was in writing (text and email) The Manager was very unprofessional, and treate More

by Darin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Will Runkle

Dec 03, 2024

Walser Nissan Wayzata responded

Hey Darin, I am sorry we made this a terrible experience for you. Thank you for your time on the phone and all of your feedback. I will be using it to review the whole situation with my team so we can find a way to improve and ensure this type of situation does not happen again. I am again, very sorry. Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

November 24, 2024

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Salesmen very nice, helpful. My car still has issues Very inconvenient to bring in Disappointed a brand new car has issues More

by KATHYCOMER3
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Will Runkle, Mike Vang, Tanner Midthun , Swoop

Nov 27, 2024

Walser Nissan Wayzata responded

Kathycomer3, thank you for taking the time to leave us feedback about your experience with us. Can you please reach out to me and let me know what is going on with your New Rogue so I can get you in the right hands to resolve the issue. Sincerely, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

November 11, 2024

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The Best OF THe Best work there Satisfaction is there goal each and every visit More

by JOHN.TOWER62
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 21, 2024

Walser Nissan Wayzata responded

Hi John.tower62, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2024

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Great service and great staff and excellent service and great team , highly recommended to service your vehicle there More

by ERIKJTILLER89
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Vang , Erik Tiller

Oct 19, 2024

Walser Nissan Wayzata responded

Erikjtiller89, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

Dealership Rating
Employee Rating

Jesse was Extremely helpful, and super knowledgeable! Helped me make the right decision with absolutely no pressure would 1000% recommend him and Dylan they both are amazing. Thank you!!!! More

by DCHARRISON72FB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Walser Nissan Wayzata responded

Dcharrison72fb, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! We will pass your kind workds on to Jesse and Dylan! Let us know if we can help in the future!

August 22, 2024

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Employee Rating

Great people, easy communication and quick. The entire dealership has a really good vibe, low pressure, informative and professional. Best car buying experience I’ve ever had, I actually had More

by COLEMANCRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2024

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Employee Rating

Our experience with the service department was top notch! Very efficient, responsive, thorough! Highly recommend! More

by mk.burke4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 14, 2024

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Employee Rating

Professional staff. Kept me informed throughout my entire purchase. Vehicle was cleaned and I was given a full tank of gas. More

by MAKELA0624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2024

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

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Employee Rating

Service was excellent. Very professional and attentive. Serviced my vehicle and gave me a rental at no charged. More

by MKMOLINARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Vang , Adam Arrigoni, Kevin McDonald

Jun 14, 2024

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

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