Casey Metherall
Casey Metherall at Herb Chambers Ford of Braintree

Casey Metherall

Parts Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Casey Metherall

September 18, 2024

Dealership Rating
Employee Rating

Another outstanding service from the dealership. Have been going there for over 20 years and never had a bad experience. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Jack Nguyen

Sep 18, 2024

Herb Chambers Ford of Braintree responded

Barb, thank you for your loyalty and kind words! We're delighted to hear that you've consistently had great experiences with Herb Chambers Ford of Braintree over the years.

December 29, 2023

Dealership Rating
Employee Rating

The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too More

by Shamrocks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Herb Chambers Ford of Braintree responded

Hi Shamrocks! We're delighted to know that you had a great experience with our general manager and finance department at Herb Chambers Ford of Braintree. Thanks for the feedback on our service department as well, we appreciate it!

December 07, 2023

Dealership Rating
Employee Rating

Great communication great work done. Very courteous and helpful. My truck was done professionally and on time. As a matter fact, it was done sooner than I was told. More

by Charleskokoros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Herb Chambers Ford of Braintree responded

Hey Charles, thank you for the 5-star rating! We're glad to know you had a positive experience at Herb Chambers Ford of Braintree. We always aim for great communication and timely service! Drive safely!

July 15, 2023

Dealership Rating
Employee Rating

Friendly service department, make an appointment and be seen on time. Service completed and car returned as I left it. Will visit again. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Drew Bailey, Paul Martin , Jay Larkin

Jul 18, 2023

Herb Chambers Ford of Braintree responded

Hey Barb, thank you for the kind words! We're delighted that our team provided friendly and efficient service. We appreciate your business and look forward to serving you again at Herb Chambers Ford of Braintree. Drive safely!

May 04, 2023

Dealership Rating
Employee Rating

Aidan at the service desk was so helpful so professional and everyone in the Braintree service department were very friendly . Everyone made eye contact with all the customers which is rare these days . The More

by lisa Barry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Daniel Norian, Drew Bailey, Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin, Aidan at service desk top notch

May 05, 2023

Herb Chambers Ford of Braintree responded

Lisa, we appreciate you taking the time to share your positive experience at Herb Chambers Ford of Braintree! It's wonderful to hear that Aidan and our team provided helpful, professional, and friendly service. We're glad to have made it an enjoyable process for you from start to finish. We look forward to seeing you again in the future!

January 19, 2023

Dealership Rating
Employee Rating

The people are friendly, the service was fast. New ball joints in the explorer went quicker than I was originally told it would. They notified me right in the beginning of the outstanding recall More

by warrendmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Herb Chambers Ford of Braintree responded

Thank you for sharing your review, Warren! We're so happy that we provided you with an excellent service experience! We appreciate your 5 stars and look forward to seeing you at Herb Chambers Ford of Braintree next time!

November 19, 2022

Dealership Rating
Employee Rating

Drew. How many more words do I need to put here achieve the number fifteen. More

by Catlover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2022

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review. We hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team

November 04, 2022

Dealership Rating
Employee Rating

Paul the service technician and Casey in the part's department was great to deal with. More

by faystave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2022

Herb Chambers Ford of Braintree responded

Thank you for the kind comments - we'll be sure to share them with Paul & Casey! Your business is much appreciated by all of us here at Herb Chambers Ford of Braintree and we look forward to seeing you next time!

October 31, 2022

Dealership Rating
Employee Rating

On time and very professional. I will be back for other service. Thank you service. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2022

Herb Chambers Ford of Braintree responded

Thanks for giving us the opportunity to earn your business, Barb! We appreciate your kind feedback and look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

July 11, 2022

Dealership Rating
Employee Rating

Dan norian in parts was great. Clean place and fast service. Why do i need 15 words More

by Rvcamping35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Daniel Norian , Jay Larkin

Jul 11, 2022

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're honored to hear that Dan could assist you and we hope to see you back at Herb Chambers Ford of Braintree for all of your future auto needs!

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