Casey Metherall
Casey Metherall at Herb Chambers Ford of Braintree

Casey Metherall

Parts Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

4.8
31 Reviews
4.8

31 Reviews

Write a Review

31 Reviews of Casey Metherall

March 23, 2025

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Super nice ! Great service. Would recommend highly! Great Customer service. In and out with no problems. More

by pmluvgolf
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Recommend Dealer
Yes
Mar 25, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear you had a smooth and pleasant experience at Herb Chambers Ford of Braintree! Thank you for recommending us, and we look forward to serving you again in the future.

March 22, 2025

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I can’t say enough about this dealership Herb Chambers Ford in Braintree. I’ve been buying and servicing my cars for almost 30 years. I can’t imagine going anywhere else. The service department istop-notc More

by Jack
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Recommend Dealer
Yes
Mar 25, 2025

Herb Chambers Ford of Braintree responded

Jack, thank you for trusting the Herb Chambers Ford of Braintree team with your automotive needs! We're truly grateful for all of your support over the past 30 years and look forward to serving you for many more. Take care!

March 04, 2025

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Cindybis the best. Service was fast. Car was fixed rightbthe first time. Will come here every time More

by Adam81smith10
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Recommend Dealer
Yes
Mar 04, 2025

Herb Chambers Ford of Braintree responded

Adam, thank you for trusting the Herb Chambers Ford of Braintree team with your vehicle! We appreciate your positive feedback and look forward to serving you again in the future!

January 29, 2025

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I have been dealing with this dealership for many years. I buy in service my vehicles at Herb Chambers Ford and Braintree. From the sales people to the service department I feel that I’m in good hands. More

by Jack
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Recommend Dealer
Yes
Jan 30, 2025

Herb Chambers Ford of Braintree responded

Jack, it's wonderful to hear that you've had consistently positive experiences with our team at Herb Chambers Ford of Braintree. We appreciate your loyalty and look forward to continuing to serve you!

January 13, 2025

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Will never use them again. Dianne was particularly bad. Never returned calls when promised, causing me to have to rent a car because though she kept telling me that she will fi More

by Capricorn011746
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Recommend Dealer
No
Jan 21, 2025

Herb Chambers Ford of Braintree responded

I'm concerned to see this review and would like the opportunity to get some additional details about your experience. We will address this feedback with the appropriate members of our team to ensure timely and thorough updates are being shared with our guests going forward. When you have a moment, would you please contact me directly? Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

September 18, 2024

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Another outstanding service from the dealership. Have been going there for over 20 years and never had a bad experience. More

by Barb
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Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Jack Nguyen

Sep 18, 2024

Herb Chambers Ford of Braintree responded

Barb, thank you for your loyalty and kind words! We're delighted to hear that you've consistently had great experiences with Herb Chambers Ford of Braintree over the years.

December 30, 2023

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The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too More

by Shamrocks14
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Daniel O'Leary, Daniel Norian, Jessica Reed, Jack Nguyen, Adam Smith , Drew Bailey, Jay Larkin, Paul Martin, Scott Lewis

Jan 03, 2024

Herb Chambers Ford of Braintree responded

Hi Shamrocks! We're delighted to know that you had a great experience with our general manager and finance department at Herb Chambers Ford of Braintree. Thanks for the feedback on our service department as well, we appreciate it!

December 07, 2023

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Great communication great work done. Very courteous and helpful. My truck was done professionally and on time. As a matter fact, it was done sooner than I was told. More

by Charleskokoros
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Lisa Chamberlain, Daniel O'Leary, Daniel Norian, Jessica Reed , Drew Bailey, Courtney Blundell, Jay Larkin

Dec 08, 2023

Herb Chambers Ford of Braintree responded

Hey Charles, thank you for the 5-star rating! We're glad to know you had a positive experience at Herb Chambers Ford of Braintree. We always aim for great communication and timely service! Drive safely!

July 15, 2023

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Friendly service department, make an appointment and be seen on time. Service completed and car returned as I left it. Will visit again. More

by Barb
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Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary , Drew Bailey, Jay Larkin, Paul Martin

Jul 18, 2023

Herb Chambers Ford of Braintree responded

Hey Barb, thank you for the kind words! We're delighted that our team provided friendly and efficient service. We appreciate your business and look forward to serving you again at Herb Chambers Ford of Braintree. Drive safely!

May 04, 2023

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Aidan at the service desk was so helpful so professional and everyone in the Braintree service department were very friendly . Everyone made eye contact with all the customers which is rare these days . The More

by lisa Barry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Daniel Norian, Jack Nguyen, Adam Smith , Drew Bailey, Jay Larkin, Paul Martin, Aidan at service desk top notch

May 05, 2023

Herb Chambers Ford of Braintree responded

Lisa, we appreciate you taking the time to share your positive experience at Herb Chambers Ford of Braintree! It's wonderful to hear that Aidan and our team provided helpful, professional, and friendly service. We're glad to have made it an enjoyable process for you from start to finish. We look forward to seeing you again in the future!

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