Casey Jones | Page 2
Service Advisor
Southern Team Nissan of New River Valley
2130 N Franklin St
Christiansburg, VA 24073
Dealership Experience
4 yrs, 2 mos
Industry Experience
33 yrs, 9 mos
Specialties & Trainings
Graduate of Nashville Auto Diesel College, Prior ASE certified, Prior State Inspector
129 Reviews
Write a Review129 Reviews of Casey Jones
March 04, 2026
Great people, I dropped my truck off and they had it ready in no time, the service staff and the mechanics are A+ ready in no time, the service staff and the mechanics are A+ More
Other Employees Tagged: Preston Hedge, Brandon Brusseau, Jon Carroll
March 01, 2026
Recommendable The appointment dates has improved. .. before it was terrible now only 3days from the time you called for appointment. The guy in the receiving is kind and respectful. Overall it's a gre .. before it was terrible now only 3days from the time you called for appointment. The guy in the receiving is kind and respectful. Overall it's a great experience. More
Other Employees Tagged: Preston Hedge
February 24, 2026
Excellent service as always I miss Preston as the front person. Casey was great but I’ve dealt with Preston for years I told Casey he would have to be my Preston person. Casey was great but I’ve dealt with Preston for years I told Casey he would have to be my Preston More
Other Employees Tagged: Preston Hedge
February 18, 2026
Charged an extra $7. 99 for a state inspection for "gloves and towels" or something, then was charged an extra $60 on top of the quoted amount for a CVT drain and fill for 99 for a state inspection for "gloves and towels" or something, then was charged an extra $60 on top of the quoted amount for a CVT drain and fill for, you guessed it, "gloves and towels". Maybe they should stop using cashmere towels for working on cars. Never taking my cars here again. More
February 07, 2026
They always give me great service! And usually fast so I can wait for my car. Trust them on estimates if needed. Appreciate their care of my car. And usually fast so I can wait for my car. Trust them on estimates if needed. Appreciate their care of my car. More
Other Employees Tagged: David Dillion, Preston Hedge, Jim Nardo, Jared Repass, Brandon Brusseau , Kayla Lambert, Ben Tatum
February 05, 2026
The dealership is a number one. The service department is courteous, knowledgeable, polite and friendly. I trust them to take good care of my car. The service department is courteous, knowledgeable, polite and friendly. I trust them to take good care of my car. More
Other Employees Tagged: Preston Hedge, Brandon Brusseau , Kayla Lambert
January 23, 2026
Quick and efficient with great communication and responsiveness. Easy scheduling on the online appointment calendar responsiveness. Easy scheduling on the online appointment calendar More
Other Employees Tagged: Preston Hedge
January 20, 2026
Preston and the service department always deliver. Never had a problem scheduling an appointment or with their work. Never had a problem scheduling an appointment or with their work. More
Other Employees Tagged: Preston Hedge, Brandon Brusseau , Kayla Lambert, Josh
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