Casey Duffy

This is my 5th Mercedes purchase AND my best total experience to date! I recently purchased a Mercedes GLC SUV from Mercedes-Benz of Annapolis, and I have to say that my experience was nothing short o experience to date! I recently purchased a Mercedes GLC SUV from Mercedes-Benz of Annapolis, and I have to say that my experience was nothing short of outstanding—thanks to my amazing salesperson, Arnita. From the moment I walked into the dealership, I felt welcomed and valued, and Arnitta made the entire process smooth, enjoyable, and stress-free. Arnita is incredibly knowledgeable about the Mercedes-Benz lineup and took the time to listen to my preferences and needs. She patiently walked me through the different models, explaining the features, options, and benefits of each one in detail, helping me find the perfect fit for my lifestyle. I never felt rushed or pressured, which made the whole decision-making process much easier and more enjoyable. What really stood out was Arnita’s dedication to making sure I got the best deal possible. She was transparent about pricing and worked with me to find a financing option that fit my budget. She also went above and beyond to ensure that I understood all the technology and features in my new SUV, even offering to set up a follow-up call to answer any questions after I drove off the lot. The entire team at Mercedes-Benz of Annapolis was friendly and professional (thank you, Casey :-), but Arnita truly made the difference. Her warm and attentive approach and her deep knowledge of the vehicles made me feel confident and excited about my purchase. If you're in the market for a Mercedes-Benz, I highly recommend working with Arnita. She’s a true professional who will take excellent care of you from start to finish. Thank you, Arnitta, for making my car-buying experience so memorable—I absolutely love my new SUV! Cheers to Mercedes-Benz of Annapolis! You guys rock! More

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Our experience with Casey and the entire team exceeded our expectations. Everyone was welcoming and friendly. Casey's knowledge and expertise in all aspects of the process helped make the buying experien our expectations. Everyone was welcoming and friendly. Casey's knowledge and expertise in all aspects of the process helped make the buying experience much easier for us. There was no rush by anyone to sell us a car that was not our dream vehicle. Extensive searches were done to locate a car for us. Casey's commitment to finding us the car we wanted made all the difference in our experience. He helped us get the app up and running on our phones - much appreciated. Casey has offered multiple times to have us return to go over any questions we have. We look forward to seeing him again - and the entire team - for follow-up on our new car. More

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Casey was amazing from start to finish. I had limited time to get the car and get back to work and he got me out of there as fast as he could. Knew the car well, was super helpful and fri I had limited time to get the car and get back to work and he got me out of there as fast as he could. Knew the car well, was super helpful and friendly. Overall a great experience. Thank you!! More

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So excited to have my new car. Very pleased with everything about my purchase. I walked in and started talking to Casey. He found the perfect car for me. I drove home in a new car Very pleased with everything about my purchase. I walked in and started talking to Casey. He found the perfect car for me. I drove home in a new car two days later. More

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My experience at Mercedes-Benz of Annapolis was phenomenal!! Casey made the process as simple as can be! The business manager Larry was also great to work with! Huge thanks to the Sales manager Dea phenomenal!! Casey made the process as simple as can be! The business manager Larry was also great to work with! Huge thanks to the Sales manager Dean as well! Every person I interacted with was phenomenal! Great team work and morale! You guys are all doing a great job and Mileone is lucky to have you guys! More

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Excellent dealership, recommend anyone if you’re in the market for a Mercedes. Casey was outstanding with working with my wife and I market for a Mercedes. Casey was outstanding with working with my wife and I More

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Steve has been my service advisor for several years and has always provided great customer service. has always provided great customer service. More

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Casey had superior and excellent persona. He is passionate and caring about his clientele’s interests and explains the operational mechanics of the car that we’ve chosen. We were absolutely He is passionate and caring about his clientele’s interests and explains the operational mechanics of the car that we’ve chosen. We were absolutely satisfied the way HE treated us. More

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I was in the market for a GLC 300 pre-owned. The process was timely and very professional. Casey, the sales Consultant, was very knowledgeable and took the time to understand my needs. He The process was timely and very professional. Casey, the sales Consultant, was very knowledgeable and took the time to understand my needs. He exceeded all my expectations. I highly recommend this dealer if you are in the market for a great Mercedes. More

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Outstanding service. Made transaction easy. Would highly recommendthis dealership. I really enjoyed myself. Thank your Made transaction easy. Would highly recommendthis dealership. I really enjoyed myself. Thank your More

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