I have been driving and purchasing multiple cars for over
55 years and have to say my experience with Mitchell Buick-GMC is the worst ever. If I could have rated it a zero I would have.
55 years and have to say my experience with Mitchell Buick-GMC is the worst ever. If I could have rated it a zero I would have.
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by rjbruzek
Verified Customer
Verified Customer
Apr 26, 2024 -
Mitchell Buick-GMC responded
Thank you for this feedback. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business.
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
We have been very satisfied customers of Mitchell Buick
for nearly 20 years, purchasing both GMC and Buick vehicles. We have dealt exclusively with Randall Wilson for all five of our vehicle transactions.
for nearly 20 years, purchasing both GMC and Buick vehicles. We have dealt exclusively with Randall Wilson for all five of our vehicle transactions. He is very competent, professional, and personable, and remains available to us after each sale to resolve any issues we may have whether large or small.
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by JIMLORIES
Verified Customer
Verified Customer
Mar 29, 2024 -
Mitchell Buick-GMC responded
Jim, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business.
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
Mitchell Buick is hands down the best place to purchase a
vehicle from. They are courteous, friendly, and very easy to work with. I look forward to working with them again in the future when we buy a second
vehicle from. They are courteous, friendly, and very easy to work with. I look forward to working with them again in the future when we buy a second vehicle.
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by brownmi24
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Gamble
Mar 15, 2024 -
Mitchell Buick-GMC responded
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Please let me know if there is anything else that I can assist you with.
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
Casey did an excellent job allowing us to pick the
vehicle that we liked. I would highly recommend her and this dealership. No pressure what so ever.
vehicle that we liked. I would highly recommend her and this dealership. No pressure what so ever.
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by samgonz1
Feb 12, 2024 -
Mitchell Buick-GMC responded
Sam, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you with Casey on your recent visit to Mitchell Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you.
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
They were every helpful and made sure all my needs were
taken care of in a kind manner
taken care of in a kind manner
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by sylviamf60
Verified Customer
Verified Customer
Feb 05, 2024 -
Mitchell Buick-GMC responded
Sylvia, I am so glad we could take care of all of your needs at Mitchell Buick GMC. Thank you for giving this feedback; I will be sure to share it with the team!
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
Casey is outstanding.
I've bought 50+ vehicles from Mitchell Buick GMC and her and Greg are the primary reason.
I've bought 50+ vehicles from Mitchell Buick GMC and her and Greg are the primary reason.
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by GOOCH_6528
Verified Customer
Verified Customer
Other Employees Tagged:
Greg Heridge
Feb 01, 2024 -
Mitchell Buick-GMC responded
Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business.
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
Casey was wonderful.
She went above looking for a car that would fit my budget. She found a car that worked perfectly for my needs. The finance department was efficient a
She went above looking for a car that would fit my budget. She found a car that worked perfectly for my needs. The finance department was efficient and friendly. Overall buying a car from Mitchell Buick-GMC was a great experience.
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by jamikin328
Verified Customer
Verified Customer
Jan 23, 2024 -
Mitchell Buick-GMC responded
Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Casey went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly!
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
Everyone that I had the pleasure of working with at this
dealership went above and beyond! I will definitely be back when it is time to for another vehicle.
dealership went above and beyond! I will definitely be back when it is time to for another vehicle.
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by Jessica Piña
Jan 08, 2024 -
Mitchell Buick-GMC responded
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Jessica! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you.
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
BEST PLACE TO DO BUSINESS AT HANDS DOWN!
TOP NOTCH SERVICE DEPARTMENT, I PROMISE THEY WILL MAKE YOU FEEL AT HOME AND TAKE CARE OF YOU 100 PERCENT! TOP NOTCH SALES STAFF WITH TOP NOTCH MANAG
TOP NOTCH SERVICE DEPARTMENT, I PROMISE THEY WILL MAKE YOU FEEL AT HOME AND TAKE CARE OF YOU 100 PERCENT! TOP NOTCH SALES STAFF WITH TOP NOTCH MANAGEMENT
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by bwtristar
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2024 -
Mitchell Buick-GMC responded
I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811
Casey was very helpful and professional.
I highly recommend visiting her next time you need a new vehicle!
I highly recommend visiting her next time you need a new vehicle!
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by jodi6
Verified Customer
Verified Customer
Dec 28, 2023 -
Mitchell Buick-GMC responded
I am happy to hear your time spent with Casey was pleasant. If you have any questions or need any further assistance, please come back to visit us. I look forward to seeing you in the future, Jodi.
Russell Moore, rmoore@mitchellbpg.com, 325-949-1811