Carson Kraatz

Dillion was awesome. He took great care of me and got me a great deal. True down to earth person and is amazing to work with. Got me the car I wanted and everything taken He took great care of me and got me a great deal. True down to earth person and is amazing to work with. Got me the car I wanted and everything taken care of within a few hours. The entire team from Dillion to financing were sincere and excellent to work with. Thank you Dillion! More

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Eric was great! Best car salesman I’ve ever worked with. I will definitely refer anyone I know looking for a car to him. Best car salesman I’ve ever worked with. I will definitely refer anyone I know looking for a car to him. More

by R.T. Verified Customer Verified Customer

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We worked with Kyle and he helped me drive 3 cars I was comparing. I bought a 2024 S Class. No pressure. Just finding what was best for my family. Great experience. See Kyle. comparing. I bought a 2024 S Class. No pressure. Just finding what was best for my family. Great experience. See Kyle. More

by scottharries4 Verified Customer Verified Customer

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Worst purchase experience in the over 200 cars I've purchased in my lifetime. I flew from out of state to pick up my vehicle and the paperwork as they promised only to find out they sent the title to purchased in my lifetime. I flew from out of state to pick up my vehicle and the paperwork as they promised only to find out they sent the title to the CA DMV. That led to the CA nightmare of getting it registered. If that wasn't bad enough, they delivered the vehicle (Mercedes) with a broken AC dash vent, the driver's side control for the passenger window was completely broken, and worst of all the braking system was an accident waiting to happen. According to the documents they provided me, the brakes had previously been inspected yet they were dangerously faulty as we found out when I got back to CA and immediately took it to a lock MB Dealer. The repairs came to $6,200! Thank you MB corporate for standing behind your product. Shame on Ken Gaarf MB for such poor performance. I could go on about my experience but it just gets me aggravated. More

by pbsaz Verified Customer Verified Customer

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Fantastic service, keeping the customer first and delivering a great buying experience. Alan went above and beyond to make sure we were satisfied and the transaction went smoothly. Definitely recomme delivering a great buying experience. Alan went above and beyond to make sure we were satisfied and the transaction went smoothly. Definitely recommend this dealership. More

by Richard Bolt Verified Customer Verified Customer

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This is our sixth Mercedes-Benz purchase but our first experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying expe experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying experience was first rate. Miles McCabe, our Certified Sales Consultant, was professional, engaging and hospitable. On the financing side, Carson Kraatz was equally first rate. I highly recommend Ken Garff MB of SLC. More

by jeff@krugercarson.com Verified Customer Verified Customer

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Outstanding dealership and great staff. I have confidence in all they do for both of my Mercedes . I have confidence in all they do for both of my Mercedes . More

by TONYK3 Verified Customer Verified Customer

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The $3k down payment was not fully discussed during the sales process…so I was surprised at the closing…🤷 sales process…so I was surprised at the closing…🤷 More

by peterson20 Verified Customer Verified Customer

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Never have I ever had such amazing service in all of my life. Dave Bennion and Eric Amaral are wizards at finding the perfect car, and they've done it twice for me. It's basically the four seasons of car d life. Dave Bennion and Eric Amaral are wizards at finding the perfect car, and they've done it twice for me. It's basically the four seasons of car dealerships and I will only buy my cars from them in the future. Perhaps the greatest thing about the dealership itself is the free doughnuts they have in the lobby and the quiet working area. 10/10. More

by alexbertha Verified Customer Verified Customer

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Great experience! Alan in sales was absolutely great to work with. So kind and patient with us. Alan in sales was absolutely great to work with. So kind and patient with us. More

by JORDAN.NOVAK5 Verified Customer Verified Customer

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