Carrie Pezzutti
Carrie Pezzutti at Byers Mazda

Carrie Pezzutti

Group BDC Director

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Carrie Pezzutti

February 12, 2025

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Employee Rating

Everyone is friendly, professional, thorough and respectful of my time. I particularly like the video narrative of my car going through inspection and being in contact via text with the technician. More

by dswanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Feb 12, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team works hard to ensure every visit is professional, thorough, and respectful of your time. We’re especially glad you appreciated the video narrative and communication via text with our technician. It's wonderful knowing these features enhance your experience. We look forward to serving you again in the future!

February 12, 2025

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Kino was on my test drive; however, his wife had their baby & Kino was out after that. Mike O’Brien handled everything else and was EXCELLENT!!! More

by loriwarren746
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 13, 2025

Byers Mazda responded

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Kino was able to assist you on your test drive and that Mike O’Brien provided excellent service afterward. We truly appreciate your understanding and support, and we’re delighted that our team could make your experience a positive one. If there’s anything else we can help you with, please don’t hesitate to reach out!

November 16, 2024

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I am still having the same issue that I brought it in with. They were fairly easy to get my car scheduled and communication was very good More

by kholden529
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Recommend Dealer
Yes

November 01, 2024

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Greatest caring helpful friendly they made it possible for my car fix rate 1000 precedent More

by sylhaykirk
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Recommend Dealer
Yes

October 04, 2024

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Finished ahead of estimated time. Comfortable waiting area. Adding more to get to fifteen words. More

by tws393
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Recommend Dealer
Yes

September 29, 2024

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Max is very helpful when I bought the car on Saturday. His service is good and give me a lot of suggestions. I am glad to have him to help me More

by chichris0305
Sales Price Transparency
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Recommend Dealer
Yes
Sep 30, 2024

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Max was able to assist you effectively and provide valuable suggestions. We're always here to help, and we're glad you had a positive experience.

September 10, 2024

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This visit went smoothly and there was no charge. However, it was needed because the previous service was not done properly. Missed work dropping off and picking up and my wife had to drive to the de More

by creys
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Recommend Dealer
Yes

August 06, 2024

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Ryan Snapp is undoubtedly the best dealer I have ever encountered. His exceptional attitude and unparalleled professionalism truly set him apart. More

by lize7730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2024

Byers Mazda responded

Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience. We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team. Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.

June 20, 2024

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Employee Rating

Great salespeople will do what it takes to make you glad you came to BYERS More

by collierbj1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2024

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with BYERS! We're incredibly fortunate to have such dedicated and hardworking salespeople on our team. They truly go above and beyond to make our customers happy and we're thrilled that was reflected during your visit. We hope you continue to enjoy the products and services provided by BYERS and we look forward to helping you again in the future.

May 21, 2024

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Employee Rating

Drop was still done using pen and paper. Technician did a great job explaining the recommended repairs. Will continue to drop car off. Car service would be nice. More

by LISAYOUNG1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Tim Waddell, Jeff Schwaeber , John Bechtel

May 22, 2024

Byers Mazda responded

Thank you so much for choosing Byers and taking the time to leave a review, we truly appreciate it! I'm thrilled to hear that our technician did a great job explaining the recommended repairs, as we strive to provide exceptional service for all of our customers. We understand the importance of convenience, and your feedback has been noted. We are always looking for ways to improve our services and offerings, and will take your suggestion into consideration. Thank you again for trusting us with your car care needs, we look forward to seeing you again soon!

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