Caroline Prowling
Internet Sales Manager
Ourisman Chrysler Dodge Jeep RAM
12430 Auto Dr
Clarksville, MD 21029
4 Reviews
Write a Review4 Reviews of Caroline Prowling
February 23, 2019
Bait and Switch They got me in the door with a good price posted online (around 44k) tried to tell me that the best price they could do was almost $53k out the door.. They got me in the door with a good price posted online (around 44k) tried to tell me that the best price they could do was almost $53k out the door... sales tax is less than $4,000 in my area. Where did the other $4,000 come from??? Dealer fees. Salesman was curt and took days to respond to my email and only did so after I followed up with the manager. Don’t waste your time like I did. More
Other Employees Tagged: Ralph Bowen
November 13, 2018
Deal maker The deal originated on the internet sight. The dealership and sales team worked hard to satisfy us. In the end, we bought the exact vehicle for the ex The deal originated on the internet sight. The dealership and sales team worked hard to satisfy us. In the end, we bought the exact vehicle for the exact price we expected. The salesperson did an excellent job. More
Other Employees Tagged: Mitch Stainback, Kevin Gilbert , John Treat
August 09, 2018
Not trustworthy Lets start by saying do not buy anything from them. They don't stand by there sales. Bought a dodge durango and the salesman told us they would fix th Lets start by saying do not buy anything from them. They don't stand by there sales. Bought a dodge durango and the salesman told us they would fix the rattling noise as well as the crack in the rear panel. Took it in for service and they couldn't find noise and ordered part said they would look at it again. Called a month later and part was in(which nobody called to tell us) took car back they found what was causing noise but now we have to pay to fix it and funny the part wasnt there and guess what neither was our salesman. So we got screwed and they didn't fix a thing. Please dont buy anything from them ever you will be given the run around. Don't trust them and our satellite radio isn't working either. Needless to say fingers crossed nothing else goes wrong. More
Other Employees Tagged: Mike Lewis, Thomas Greene, Danny Pak , Jeff Borakove
July 21, 2018
Great experience! Great place to buy car, Karen was great from the beginning, very helpful from the start to make it an easy process for me to be able to buy my truck. Great place to buy car, Karen was great from the beginning, very helpful from the start to make it an easy process for me to be able to buy my truck. Everything at the dealership, from start to finish, went easy, smooth and felt they were very honest with me. I would definitely recommend buying car her! More
Other Employees Tagged: Kevin Gilbert , Karen Medina (Sales)- 5 stars