Caroline German
Caroline German at Audi Henderson
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Caroline German

Service Advisor

Audi Henderson

7740 Eastgate Road
Henderson, NV 89015

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Caroline German

May 09, 2024

Dealership Rating
Employee Rating

Always communicate well with any repairs. Very timely completion of work as well. Carolyn is an amazing advisor- always makes sure I know what is going on. More

by CHRISTINEANNDRAPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Audi Henderson responded

Hi Christine, We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

May 09, 2024

Dealership Rating
Employee Rating

I feel so lucky to have Caroline as my service advisor. She is perfect in every way- could I give her 10 stars? She knows just how to make a customer feel Important and special. In addition she is excelle More

by 10000lakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne salesman

May 10, 2024

Audi Henderson responded

Your review has made our day! Thank you for acknowledging our team's hard work and dedication at Audi Henderson. We look forward to serving you again.

May 04, 2024

Dealership Rating
Employee Rating

The sales people in the dealership is very courteous and very knowledgeable about their cars Izzy Brian and Johnathan made my daughter very comfortable she can’t stop talking to her siblings about her exper More

by ernettb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Audi Henderson responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

May 01, 2024

Dealership Rating
Employee Rating

Excellent service as always. Caroline is knowledgeable, professional and very pleasant to work with. This is a great service team who always meets you with a smile. More

by faithjmharding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Audi Henderson responded

Thank you for your review. The entire team really appreciates customers like you!

April 29, 2024

Dealership Rating
Employee Rating

The staff at Audi Henderson are there to meet me with a smile and very professional manner whenever I go there for service. Caroline is a great service writer. She's knowledgeable and always shows intere More

by DBINBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Audi Henderson responded

We are thrilled to hear you had a fantastic experience with us! Thank you for taking the time to leave a review. Our team works hard to deliver the best service possible, and we're glad to see that reflected on your last visit.

April 24, 2024

Dealership Rating
Employee Rating

I arrived unexpectedly due to a minor emergency with a dead battery. Everyone was prompt and friendly. Caroline appeared quickly and immediately handled my situation More

by Fnaka50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernett Bennett

Apr 24, 2024

Audi Henderson responded

Your satisfaction drives us, and we're thrilled to have earned a 5-star rating from you! Your feedback is invaluable and helps us continue to improve. 

April 08, 2024

Dealership Rating
Employee Rating

Always able to get a last minute loaner without any issues. service will a smile More

by NH6WE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Audi Henderson responded

Our team always enjoys hearing what our customers have to say! Please see us again if there is anything else you need!

April 05, 2024

Dealership Rating
Employee Rating

Very efficient! And friendly! I appreciate that the wash the car! The Uber ride was good! More

by JOKISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Stauffer, Cedric Daniels

Apr 07, 2024

Audi Henderson responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

April 04, 2024

Dealership Rating
Employee Rating

Fast and efficient service with a professional environment and streamlined handling of paperwork to reduce wait time is a win in my crazy schedule. Thanks Audi Henderson More

by DUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Audi Henderson responded

Our team is grateful for your review. We are glad you had a great experience, and please do not hesitate to contact us with any questions you may have.

April 02, 2024

Dealership Rating
Employee Rating

The experience I have with the Audi service center and Caroline are always top notch. Good communication and the service is done in a timely manner. I enjoy receiving a clean car after service is performe More

by DHORVATHAPRN2019
Recommend Dealer
Yes

Other Employees Tagged: Devon who picked up and dropped off

Apr 03, 2024

Audi Henderson responded

Thank you very much! Your thoughtful review is important to us.

1

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