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Carolina Massote
Carolina Massote at Audi Lakeland
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Carolina Massote

General Manager

Audi Lakeland

1215 Griffin Rd
Lakeland, FL 33805

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3 Reviews

Two decades in the automotive industry, my career has been shaped by hands-on experience across multiple departments. Starting as a service advisor at 17, I worked my way through fixed operations, sales, finance, and dealership management. I am originally from Brazil, but grew up in Massachusetts. Florida has been my home since 2022 and I love it! Proud mom of 3 amazing teens, married to a very supportive partner. When I am not working I love to travel, try different cuisines around the world, wine & food lover. My favorite Car is the RS Q8!

Dealership Experience

6 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English English

Portuguese Portuguese

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3 Reviews

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3 Reviews of Carolina Massote

April 11, 2025

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Employee Rating

Great experience thank you to Josh Thomas for the recommendation on my new vehicle. Avy Torres and Kyle Rosemond for working the finances and getting me into my new vehicle. Would highly recommend th More

by Stacy j
Recommend Dealer
Yes

Other Employees Tagged: Vito Susca, Avy Torres, Josh Thomas , Kyle Rosemond

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Apr 14, 2025

Audi Lakeland responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 10, 2025

Dealership Rating
Employee Rating

Alfonso was excellent to work with! Highly skilled at his profession.He took his time and made me feel comfortable in my purchase. He will be my go to from now on.Audi Lakeland is an ex More

by erikamunoz1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonzo Lopez

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Apr 11, 2025

Audi Lakeland responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 09, 2025

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Employee Rating

I highly recommend Alfonso to anyone looking for a new or used vehicle. His expertise and customer service truly stand out, and I’ll definitely be returning for future car purchases. More

by JROMAN15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vito Susca, Alfonzo Lopez, Anthony Mccalla, Bradley Vaught

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Apr 11, 2025

Audi Lakeland responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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