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Carmen Blakey Ortiz

Overview Reviews (55) Inventory (161)

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Carmen Blakey Ortiz

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Carmen Blakey Ortiz

Sales Associate

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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5.0

55 Reviews

Overview Reviews (55) Inventory (161)

Dealership Experience

15 yrs, 1 mo

Industry Experience

15 yrs, 1 mo

Specialties & Trainings

HYUNDAI CERTIFIED

5.0

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Carmen Blakey Ortiz

May 05, 2025

Dealership Rating

Employee Rating

They really went above and beyond for us. Carmen was very knowledgeable, welcoming, relaxed and understanding. One of the things we appreciate from her she wasn't pushy but she made sure we u Carmen was very knowledgeable, welcoming, relaxed and understanding. One of the things we appreciate from her she wasn't pushy but she made sure we understood everything about the vehicle and process. More

by Jess

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Flint Tom, Caskey John

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May 06, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We look forward to assisting you in the future.

May 05, 2025

Dealership Rating

Employee Rating

Carmen was very knowledgeable, friendly, understanding and answered all the questions we had. She took time in explaining anything we were unclear and gave us several options. She made sure we got exactly and answered all the questions we had. She took time in explaining anything we were unclear and gave us several options. She made sure we got exactly what I wanted. More

by Jess

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 06, 2025 -

Mitchell Hyundai responded

Glad you had a 5 star experience. Come back soon.

March 23, 2025

Dealership Rating

Employee Rating

Great experience purchasing 2025 Palisade, Carmen was the best…no pressure and very knowledgeable. Been getting service here for years and never disappointed. best…no pressure and very knowledgeable. Been getting service here for years and never disappointed. More

by MG

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 29, 2025 -

Mitchell Hyundai responded

Thank you for the review and the business. Hope to be able to serve you again .

March 02, 2025

Dealership Rating

Employee Rating

I love how everyone there is very welcoming, loving and caring ! Totally worth my time and money ! Thank y’all . caring ! Totally worth my time and money ! Thank y’all . More

by k1ya24

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shayne Glenn

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Mar 03, 2025 -

Mitchell Hyundai responded

Glad you had a 5 star experience

March 02, 2025

Dealership Rating

Employee Rating

I absolutely love how everyone there is very welcoming, loving and caring. Definitely worth my time & money ! Thank y’all loving and caring. Definitely worth my time & money ! Thank y’all More

by k1ya24

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shayne Glenn

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Mar 03, 2025 -

Mitchell Hyundai responded

We appreciate the opportunity to be of service. Hope you enjoy your new vehicle.

February 17, 2025

Dealership Rating

Employee Rating

Michell Hyundai of Enterprise was great in my choosing a car for me. It was simple and easy for me to get my new Hyundai. car for me. It was simple and easy for me to get my new Hyundai. More

by dman158

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Durward Jackson, Danny Lane, Joshua Amerspek, Alex Mercilliott, Mason Johnson, Shayne Glenn , Will Gottsacker

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Feb 17, 2025 -

Mitchell Hyundai responded

Thank you for the kind words and the review. We appreciate the opportunity to be of service.

December 28, 2024

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Employee Rating

Staff makes a mistake with the work done on my car every time I bring it in. Repair costs are ridiculous. Stop with the up charging on the cabin air filter, that trick is getting old. time I bring it in. Repair costs are ridiculous. Stop with the up charging on the cabin air filter, that trick is getting old. More

by WRINKLEFIGHTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Dec 30, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. We are sorry to hear that you had a less than stellar experience during your service visit. We agree with you. Repair cost have climbed along with most costs in today's economy. We complete a yearly review of our service charges to insure we are competitive in the market and adjust our prices based on the findings. These reviews include the current prices charged from franchise and non-franchise repair facilities. We also make recommendations based on the those provided by the manufacture. These recommendations give your automobile the best opportunity to provide you with trouble free service for the longest period of time. The worst scenario is we don't offer a customer a service and this causes their car to need unnecessary repairs. We will certainly review your visit to make sure we did not charge an unwarranted amount and our recommendations are in line with current manufacturers. Again we thank you for your review and your business.

December 26, 2024

Dealership Rating

Employee Rating

The salesperson was very helpful and knowledgeable about the vehicle. Everything went smoothly and with very little wait time during our purchase the vehicle. Everything went smoothly and with very little wait time during our purchase More

by ma3rbc

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 27, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be your dealer of choice. We look forward to serving you in the future.

December 18, 2024

Dealership Rating

Employee Rating

I am really pleased with the way that I was treated when I purchased my hyundai Tuscan. There was no pressure from the sales department. They got me in the car. And the finance department set my payments th I purchased my hyundai Tuscan. There was no pressure from the sales department. They got me in the car. And the finance department set my payments that I could afford. I would recommend Mitchell hundyia to anyone needing a vehicle. Thanks Phillip Scott. More

by DADDYRABBITSCOTT1925

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock

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Dec 21, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We appreciate your business and your review.

December 16, 2024

Dealership Rating

Employee Rating

Carmen was wonderful! We will definitely return for our future car needs. I appreciate how thorough she was in helping us buy a new car! We will definitely return for our future car needs. I appreciate how thorough she was in helping us buy a new car! More

by NMSMITH0424

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock

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Dec 16, 2024 -

Mitchell Hyundai responded

Thank you for your business and your review. We appreciate the opportunity to be of service.

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