Carlos Vazquez

when i originally purchased my car from them, they were give a 5/5 star review. its now turned into a 1 star. absolutely ridiculous. I purchased a Mazda from Carson Cars about a month and a half ago, a give a 5/5 star review. its now turned into a 1 star. absolutely ridiculous. I purchased a Mazda from Carson Cars about a month and a half ago, and it has been nothing but trouble. Check Engine Light: The Mazda had the check engine light on from the start. Carson Cars assured me they’d take care of it and even guranteed a loaner car during repairs. Delayed Repairs: However, they didn’t get my Mazda into the shop or provide a loaner car until almost two weeks later. As a mom of three, and at the time i still had my job, not having a reliable car that didnt overheat every time i started it, really caused issues for me. They need to come up with a better way of scheduling and ensuring loaner vehicles and priprioritize repairs a different way...The fact it took 2 weeks to get the mazda into the repair shop while ensuring i had a loaner vehicle - caused the head gasket to blow.. which is a major repair.. Safety Hazard: To top it off, the passenger door unexpectedly flew open on the freeway while my son was sitting upfront. This is a serious safety concern. Financial Burden: I lost my job, due to the fact that I was not able to make it to work because of not having reliable transportation. Despite having my car longer than I’ve had it, they’re still expecting payments from me. It’s unfair and in my opinion, unreasonable. Unwillingness to Help: When I expressed my dissatisfaction Monday of this week, and requested that they keep the mazda, and we find a different vehicle for me, they were unresponsive. It was only until FRIDAY recreceived any type of communication from them, and it was that there is still extensive amount of engine repairs that need to be done. But they are still expecting their money, and basically told me that they will be towing the loaner car one way or another because i have not given them payment... news flash.... no car... no payment.. I have still yet to get a reply back about the request email i sent monday of this week.. and now all the big shot callers are gone for the weekend, and the bottom feeders cant help... In summary, my experience with Carson Cars has been a nightmare. I strongly advise against doing business with them. Save yourself the headache and find a more reputable dealership that wont have your kid almost fly out of the car on the freeway because of the door opening unexpectedly. More

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I needed a vehicle quickly and Carlos was instrumental on getting the car I wanted getting the car I wanted More

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I have been a customer with this company for more than 2 years and not once they have let me and family down. From the management to the salesman they went far and beyond their limits to have us approved fo years and not once they have let me and family down. From the management to the salesman they went far and beyond their limits to have us approved for a vehicle Especially with no and low credit scores. Scott, Robert, Carlos and Fernando all helped us. Carlos: Hats off to you our main salesman whom never gave up despite myself from being very difficult. Fernando: kudos for you - who strongly recommend to test drive the vehicle after a several No’s from us. Robert: appreciate your help with our car insurance especially when most insurance place gave us high prices. Scott: You have a great team - appreciate the each and everyone. For my review : What I really love about this company: this is a family own business and they treat people/customers as their own. Carson Cars thank you so much for never letting us down. Keep up the good work and hope to see you all soon for another vehicle. More

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My experience with Carson Cars was deeply disappointing. Initially, they misled me into a lease when I clearly intended to purchase. Once the deal was sealed, their customer service vanished into thin air. Initially, they misled me into a lease when I clearly intended to purchase. Once the deal was sealed, their customer service vanished into thin air. When they finally offered assistance, it came in the form of courtesy cars, both of which were complete disasters. The first one broke down, leaving me to deal with towing, and the second one had its transmission fall out on the freeway. The staff's behavior was shockingly rude and unprofessional throughout, demonstrating a lack of integrity and commitment to customer satisfaction. More

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The people are kind and they’ll help you out a lot. Love this dealership. Love this dealership. More

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2 experiaces over 10 year period. Very satisfied with professional, respectful , friendly approach.. Carlos and Scott’. As an older female who is skeptical of car dealer trades, I am Very satisfied with professional, respectful , friendly approach.. Carlos and Scott’. As an older female who is skeptical of car dealer trades, I am well pleased on these two occasions I was treated respectfully , honestly and fairly. More

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Carlos is a very pleasant salesman. Everyone there is welcoming and relaxed. There is a large variety of good vehicles with good prices. Everyone there is welcoming and relaxed. There is a large variety of good vehicles with good prices. More

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Very helpful , worked with what i had even though i did not have enough cant thank Carlos enough for his help and honesty. not have enough cant thank Carlos enough for his help and honesty. More

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I have been to this dealership for the past 6 months just looking for that special ride. Today was finally the day I signed those papers! Thank you to Mr Carlos and also Mr Luis for all their help during thi looking for that special ride. Today was finally the day I signed those papers! Thank you to Mr Carlos and also Mr Luis for all their help during this process. I will be coming back again for another future purchase. They went over and beyond to make sure I left with a reliable vehicle. Thanks so much guys!! You are awesome 😎👍 More

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As we Arrived to Carson their Customer Service was Awesome, we were comfortable. They kept informed as to what was happening. Test drive was comfortable. They assisted me in choosing a vehicle .Ver Awesome, we were comfortable. They kept informed as to what was happening. Test drive was comfortable. They assisted me in choosing a vehicle .Very friendly staff Carlos & Robert sealed the deal no High Pressure. I will return when I buy a vehicle again. I will recommend Carson Cars to MY acquaintance. Thank You Kindly More

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