Carlos Santos
Carlos Santos at Lincoln of Coconut Creek
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Carlos Santos

Sales Manager

Lincoln of Coconut Creek

5501 W Sample Rd
Coconut Creek, FL 33073

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4.9
32 Reviews

Industry Experience

29 yrs, 9 mos

4.9

32 Reviews

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32 Reviews of Carlos Santos

November 20, 2024

Dealership Rating
Employee Rating

Marvin was great, very knowledgeable of the car I was looking for, knew everything about it. Never felt pressured from him, answer all questions I needed. Would recommend him to my friends and family. More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Wertman, Marvin Saunders

October 19, 2024

Dealership Rating
Employee Rating

I recently purchased a vehicle from Coconut Creek and couldn’t be happier with the experience. From start to finish, the customer service was exceptional. The team was professional, attentive, and went a More

by Alvaro99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marvin Saunders

September 03, 2024

Dealership Rating
Employee Rating

Carlos was very patient and understanding of our needs when purchasing our Aviator. He worked with us for almost a week to find the right vehicle and financing that was to our satisfaction. He answered ph More

by Mpianelli23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Lincoln of Coconut Creek responded

Thank you so much for your kind words! We're thrilled to have earned your trust and can't wait to see you again. Don't forget to spread the word about our referral program—every new sale you refer earns you rewards, and the value increases with each one! Plus, with car washes for life, you'll always have a sparkling ride. Relax in our state-of-the-art showroom next time you’re in for service and enjoy our complimentary treats and beverages. We’re here for all your Finance, Parts, and Collision needs! Daniel Norris, General Sales Manager Email:dnorris@lincolnofcc.com

August 25, 2024

Dealership Rating
Employee Rating

Marvin is a very experienced, professional, knowledgeable, hardworking guy. He listens, understands the customers needs and is great at responding to your text messages and questions promptly. More

by WSMOONSIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Wertman, Marvin Saunders

Sep 03, 2024

Lincoln of Coconut Creek responded

Thank you for taking the time to leave us such a great review! Your satisfaction means everything to us. Don't forget to take advantage of our referral program—every new sale means more rewards for you! Plus, with our lifetime car washes, your vehicle will always look its best. We invite you to enjoy our state-of-the-art showroom and complimentary treats during your next service visit. If you need anything related to Finance, Parts, or Collision, we're here to help! Daniel Norris, General Sales Manager Email: dnorris@lincolnofcc.com

July 19, 2024

Dealership Rating
Employee Rating

This is our third Lincoln Corsair. Marvin and I were going back-and-forth a few times through Texts and I didn’t know that the reserve had changed with premium 12 and three both class More

by larryjknox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marvin Saunders , Maurice

Jul 22, 2024

Lincoln of Coconut Creek responded

We're delighted to receive your positive feedback! Your loyalty is greatly appreciated. Please share your experience with your family and friends and earn some extra cash through our referral program. We're here for any of your automotive needs.

April 18, 2024

Dealership Rating
Employee Rating

Marvin and the finance manager were amazing. Marvin was patient and answered all my questions many times. The finance part was quick and easy and Marvin followed up to make sure I was happy and More

by Andrea Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marvin Saunders , Kavir from finance

Jun 17, 2024

Lincoln of Coconut Creek responded

Thank you for your fantastic review! Your kind words fuel our passion for excellence here at Lincoln of Coconut Creek. Whether it's service, sales, parts, or collision repair, we are dedicated to being your dealership of choice. We aim to treat every customer like a VIP, ensuring you always receive top-notch service. As the General Sales Manager, I'm here for you anytime. Feel free to email me at dnorris@infcc.com or dnorris@lincolnofcc.com. I promise to personally address any needs you may have. Thank you for being a part of our Lincoln family! Warmest regards, Dan Norris General Sales Manager Lincoln of Coconut Creek

March 25, 2024

Dealership Rating
Employee Rating

Marvin is by far the best car salesman. He looks out for your best interest not just making a sale. He made this experience so pleasant, never buying from another dealer. Carlos and Gary we More

by Christine.abreu002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Wertman, Marvin Saunders

Jun 17, 2024

Lincoln of Coconut Creek responded

Thank you for your amazing review! Your support and kind words mean the world to us at Lincoln of Coconut Creek. We are thrilled to have you as part of our family. Whether you need service, sales, parts, or collision repair, we strive to be your dealership of choice. Our goal is to make every customer feel like a VIP, and your satisfaction is our top priority. We’re also excited to announce that we’ll be unveiling our stunning new showroom once construction is completed. We can’t wait to invite you to this special event! As the General Sales Manager, I'm here for you anytime. Feel free to email me at dnorris@lincolnofcc.com or dnorris@infcc.com. I promise to personally address any needs you may have. Thank you once again for choosing us. Welcome to the Lincoln of Coconut Creek family! Warmest regards, Dan Norris General Sales Manager

March 25, 2024

Dealership Rating
Employee Rating

I went to Coconut Creek Lincoln to look at new vehicles. I walked out purchasing a new car within 2 hours. Marvin Saunders was professional, friendly and knowledgeable about the vehicles. He went over and a More

by G Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Wertman, Marvin Saunders

Jun 17, 2024

Lincoln of Coconut Creek responded

Thank you so much for your glowing review! Your support and feedback mean the world to us. At Lincoln of Coconut Creek, we strive to make every customer feel like a VIP, and we are thrilled to be your dealership of choice for service, sales, parts, or collision needs. We are honored that you chose us and warmly welcome you to our Lincoln family. Exciting things are on the horizon! Once our new showroom construction is complete, we can't wait to invite you to our grand unveiling. As the General Sales Manager, I am always here for you. Feel free to email me at dnorris@lincolnofcc.com or dnorris@infcc.com anytime. I promise to personally attend to your needs. Thank you for being part of our journey! Warmest regards, Dan Norris General Sales Manager Lincoln of Coconut Creek

March 25, 2024

Dealership Rating
Employee Rating

Great service. They were efficient. Marvin answered all questions and did a couple of follow ups to make sure I was happy. More

by Patrickmgerardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Wertman, Marvin Saunders

Jun 17, 2024

Lincoln of Coconut Creek responded

Thank you for leaving us a glowing review! We're thrilled to hear about your positive experience. Whether you need service, sales, parts, or collision repair in the future, we aim to be your go-to dealer. At Lincoln of Coconut Creek, we strive to make every customer feel like a VIP. Best regards, Dan Norris General Sales Manager Feel free to contact me anytime at dnorris@infcc.com or dnorris@lincolnofcc.com. I promise to personally assist you with anything you need.

February 28, 2024

Dealership Rating
Employee Rating

I originally dealt with the dealership online. Then I was connected with Carlos and Marvin. They helped me negotiate the deal over the phone and online before taking the 2 Hour Dr. to get there. U More

by Felicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DJ Nichols, Marvin Saunders

Jun 17, 2024

Lincoln of Coconut Creek responded

Thank you so much for your glowing review! Your feedback means the world to us and fuels our commitment to providing exceptional service in every aspect - from service and sales to parts and collision repair. At Lincoln of Coconut Creek, we strive to treat every customer like a VIP, ensuring you receive the utmost care and attention. Choosing us as your dealer of choice is an honor, and we warmly welcome you to our Lincoln family. As our valued customer, we look forward to inviting you to the grand unveiling of our stunning new showroom once construction is complete! As always, if there's anything you need, please don't hesitate to reach out to me personally at dnorris@lincolnofcc.com or dnorris@infcc.com. I'm here to assist you at any time. Thank you once again for choosing Lincoln of Coconut Creek. We can't wait to continue exceeding your expectations! Warmest regards, Dan Norris General Sales Manager Lincoln of Coconut Creek

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