Industry Experience
29 yrs, 9 mos
32 Reviews
Write a Review32 Reviews of Carlos Santos
November 20, 2024
Marvin was great, very knowledgeable of the car I was looking for, knew everything about it. Never felt pressured from him, answer all questions I needed. Would recommend him to my friends and family. looking for, knew everything about it. Never felt pressured from him, answer all questions I needed. Would recommend him to my friends and family. More
Other Employees Tagged: Gary Wertman, Marvin Saunders
October 19, 2024
I recently purchased a vehicle from Coconut Creek and couldn’t be happier with the experience. From start to finish, the customer service was exceptional. The team was professional, attentive, and went a couldn’t be happier with the experience. From start to finish, the customer service was exceptional. The team was professional, attentive, and went above and beyond to ensure I got an amazing deal. They worked with me every step of the way, offering clear communication and making the process seamless. If you’re looking for a dealership that truly cares about its customers and provides unbeatable deals, look no further. Highly recommend! More
Other Employees Tagged: Marvin Saunders
September 03, 2024
Carlos was very patient and understanding of our needs when purchasing our Aviator. He worked with us for almost a week to find the right vehicle and financing that was to our satisfaction. He answered ph when purchasing our Aviator. He worked with us for almost a week to find the right vehicle and financing that was to our satisfaction. He answered phone calls and text messages without hesitation to make the sale happen. In the end we made the purchase , this would not have happened if Carlos wasn’t involved. This was one of the first times I was treated with honesty and fairness at a dealership . There should be more Managers like Carlos in this industry. More
Other Employees Tagged: John Vitale, Gary Wertman, Christopher Jean-Louis
August 25, 2024
Marvin is a very experienced, professional, knowledgeable, hardworking guy. He listens, understands the customers needs and is great at responding to your text messages and questions promptly. knowledgeable, hardworking guy. He listens, understands the customers needs and is great at responding to your text messages and questions promptly. He goes above and beyond to ensure he finds the car that best suits the customer needs. Thanks Marvin for finding us our new Aviator. More
Other Employees Tagged: Gary Wertman, Marvin Saunders
July 19, 2024
This is our third Lincoln Corsair. Marvin and I were going back-and-forth a few times through Texts and I didn’t know that the reserve had changed with premium 12 and three both class Marvin and I were going back-and-forth a few times through Texts and I didn’t know that the reserve had changed with premium 12 and three both class and he did a video and that’s when I drove in and decided that we would work out our leasing deal. Marvin is very knowledgeable about Lincoln and he set up everything for us on our car before we pulled out and he called and checked on us a few times to make sure everything is good. I give him 10 out of 10 a big 10. Thank you Marvin for all you’ve done for us. We’ll see you in three years. And Carlos, the man who helped you put this deal together on the pricing we appreciate his honesty and he remembered us from last time we bought a car there. More
Other Employees Tagged: Marvin Saunders , Maurice
April 18, 2024
Marvin and the finance manager were amazing. Marvin was patient and answered all my questions many times. The finance part was quick and easy and Marvin followed up to make sure I was happy and Marvin was patient and answered all my questions many times. The finance part was quick and easy and Marvin followed up to make sure I was happy and to let me know he’s still there if I need anything else. I will recommend this dealership and Marvin to everyone looking for a vehicle! Top notch customer service. More
Other Employees Tagged: Marvin Saunders , Kavir from finance
March 25, 2024
Marvin is by far the best car salesman. He looks out for your best interest not just making a sale. He made this experience so pleasant, never buying from another dealer. Carlos and Gary we He looks out for your best interest not just making a sale. He made this experience so pleasant, never buying from another dealer. Carlos and Gary were also amazing in the finance department! Big shout out to the whole team. Made a stressful process into a pleasant one. Thanks again ! More
Other Employees Tagged: Gary Wertman, Marvin Saunders
March 25, 2024
I went to Coconut Creek Lincoln to look at new vehicles. I walked out purchasing a new car within 2 hours. Marvin Saunders was professional, friendly and knowledgeable about the vehicles. He went over and a I walked out purchasing a new car within 2 hours. Marvin Saunders was professional, friendly and knowledgeable about the vehicles. He went over and above to get my vehicle ready. Carlos also went over and above to make the deal happen I had a couple of issues upon delivery and they bent over backwards to keep me satisfied. I would, without a doubt, go straight back to Marvin the next time I buy a new car. More
Other Employees Tagged: Gary Wertman, Marvin Saunders
March 25, 2024
Great service. They were efficient. Marvin answered all questions and did a couple of follow ups to make sure I was happy. They were efficient. Marvin answered all questions and did a couple of follow ups to make sure I was happy. More
Other Employees Tagged: Gary Wertman, Marvin Saunders
February 28, 2024
I originally dealt with the dealership online. Then I was connected with Carlos and Marvin. They helped me negotiate the deal over the phone and online before taking the 2 Hour Dr. to get there. U Then I was connected with Carlos and Marvin. They helped me negotiate the deal over the phone and online before taking the 2 Hour Dr. to get there. Upon getting there I had no idea what to expect. However, the dealerships customer service was flawless. From going to take a look at the vehicle to Meeting the finance manager and then ultimately the delivery of the vehicle. Highly impressed. Thank you all for getting me into my new vehicle seamlessly and smoothly. More
Other Employees Tagged: DJ Nichols, Marvin Saunders