Carlos Sanchez

Sometimes things are out of our control when we depend on other people to complete a service but Carlos made sure that my service request was completed and I was treated right. I really appreciated that. I w other people to complete a service but Carlos made sure that my service request was completed and I was treated right. I really appreciated that. I will not second guess using Sheehan Cadillac for my service needs in the future. I sold the truck that was serviced and that went well. Thanks again! More

by COOPERFIRM Verified Customer Verified Customer

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Exceptional dealership and service. I want to thank them all. Carlos is the go to service writer. I want to thank them all. Carlos is the go to service writer. More

by ajetmech2002 Verified Customer Verified Customer

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Carlos in service was receptive and very respectful and informative. He completed my service in a great time frame and delivered my car clean and running well informative. He completed my service in a great time frame and delivered my car clean and running well More

by alexrx4 Verified Customer Verified Customer

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Carlos was efficient, helpful and kind My communication with the collision center was always efficient with the collision center was always efficient More

by vickilong1000 Verified Customer Verified Customer

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Great service. Customer was put first and timing was quick. Exceptional customer service and I was made aware of all repairs and timing promptly. Customer was put first and timing was quick. Exceptional customer service and I was made aware of all repairs and timing promptly. More

by NR06880 Verified Customer Verified Customer

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This dealership has never let me down. I like this dealership and I will continue to do business there over all the other Cadillac dealerships in my vicinity. I like this dealership and I will continue to do business there over all the other Cadillac dealerships in my vicinity. More

by BGCOSTA Verified Customer Verified Customer

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I had issue with the lock if the rear door. I called service department spoke with Carlos he suggested to try something but it need service. Carlos scheduled me for service. Carlos keep me inf I called service department spoke with Carlos he suggested to try something but it need service. Carlos scheduled me for service. Carlos keep me informed the loop with issue and the resolution to fix issue, scheduled a car to use while car was being fixed. Car was fixed in a timely matter. More

by jswinemaker1 Verified Customer Verified Customer

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It’s all business but waiting for my car to be serviced wasn’t that bad waiting 21/2 hours. Waiting area very nice coffee machine really nice. Overall I like this dealership. I used go to ed Morse but the wasn’t that bad waiting 21/2 hours. Waiting area very nice coffee machine really nice. Overall I like this dealership. I used go to ed Morse but they screwed me with out Vaseline More

by msb22694 Verified Customer Verified Customer

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Brought in fur. Oil leak They drove my car fir 15 miles and very hard we know because the average MPG was down by 8 miles ..Still had leak Oil leak They drove my car fir 15 miles and very hard we know because the average MPG was down by 8 miles ..Still had leak More

by IWIRELES Verified Customer Verified Customer

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Car was filthy. Mechanical Grease fingerprints on vehicle and blue tire glue all over tires and wheels. Tire pressures all different by up to 5 pounds on brand new Mechanical Grease fingerprints on vehicle and blue tire glue all over tires and wheels. Tire pressures all different by up to 5 pounds on brand new tires according to digital sensor on dash. New tires are so noisy that im seriously questioning whether an alignment was even done, but if it was then these new bridgestones are very loud..totally not expected by cadillac. More

by mike@homedryout.com Verified Customer Verified Customer

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