Carlos Rodriguez

The dealership is great sales man personnel excellent the only negative part is on service department on the waiting time approximately 3 to 4 hours to do a service oil change and rotate tires take too long only negative part is on service department on the waiting time approximately 3 to 4 hours to do a service oil change and rotate tires take too long for that type of service More

by AMATUS Verified Customer Verified Customer

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The sales team was amazing. Rodney was very attentive and listened to everything we needed in a new car. Andrew also helped us and we appreciated everything they did for us. Rodney was very attentive and listened to everything we needed in a new car. Andrew also helped us and we appreciated everything they did for us. More

by Mannyb2213 Verified Customer Verified Customer

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The dealership has worked hard to get my truck transmission repaired. The only issue is they have so many vehicles waiting for repairs its hard for the to give an accurate timeline for diagnostic transmission repaired. The only issue is they have so many vehicles waiting for repairs its hard for the to give an accurate timeline for diagnostic test. More

by HJSMDV Verified Customer Verified Customer

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Truck has been at the dealer 4 times with the same issue, and still is not fixed. I waited 4 weeks to get the truck back and not once the service advisor picked up the phone to call me and give me an update and still is not fixed. I waited 4 weeks to get the truck back and not once the service advisor picked up the phone to call me and give me an update about the truck. The vehicles are parked in a yard that is all dirt and mud and they only pour some water on it when they return it to you but underneath it it is all dirty and muddy. I called the general manager 4 times and never return my calls. I have been a customer for 8 years, leased 4 trucks and will never go back again. More

by RICARDO_GALASSO Verified Customer Verified Customer

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Rodney and Andrew were great salesmen. They were very attentive. And helped us get the best deal possible. They went as far as getting us lunch during our wait period. I will do business a They were very attentive. And helped us get the best deal possible. They went as far as getting us lunch during our wait period. I will do business again with them two. More

by Mannyb2213 Verified Customer Verified Customer

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Kendall CDJR is a phenomenal dealership because of the team that works there! A wonderful group of professional, courteous, honest people. I had a great experience buying my Jeep Wrangler 4xe, and give K team that works there! A wonderful group of professional, courteous, honest people. I had a great experience buying my Jeep Wrangler 4xe, and give Kendall my highest recommendation! More

by CHERI22 Verified Customer Verified Customer

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I'm pleased to have my vehicles serviced here at Kendall Dodge, Chrysler, Jeep and Ram. Dodge, Chrysler, Jeep and Ram. More

by omiller265 Verified Customer Verified Customer

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Horrible experience. I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came t I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came to the conclusion that it is a normal operation for a $55K truck to vibrate???. The vehicle is returned to the customer completely dirty and full of mud and when they say they will wash it for you it means they will just pour some water over it and that is it. Not one my service advisor Lazaro Varas picked up the phone to give me an update on the status of my truck and I never received a phone call back from the General Manager Carlos Rodriguez after leaving 4 messages with the receptionist, making it clear where the lack of customer service is coming from. I have been a customer of Kendall Dodge for over 8 years and I have leased 4 trucks and ever since the new administration took over, this dealership has completely lost their professionalism, commitment, accountability and loyalty towards their customers. Not only I will never go back to this dealership again but I will also never buy another Chrysler vehicle. Perfect example how a bad administration can ruin a company by not caring about their customers, especially those that continued to go back year after year, like me. More

by RICARDO_GALASSO Verified Customer Verified Customer

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Best dealer, best prices guaranteed! Thank you Rodney and Carlos u guys are the best! Thank you Rodney and Carlos u guys are the best! More

by Author Verified Customer Verified Customer

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Felipe provided top-tier service from start to finish. He was thorough, knowledgeable, and explained everything so clearly that I didn’t even have to ask any questions. The experience was seamless and str He was thorough, knowledgeable, and explained everything so clearly that I didn’t even have to ask any questions. The experience was seamless and stress-free. Kendall Dodge has truly become my go-to dealership for both vehicle service and future purchases. More

by hollywoodharely Verified Customer Verified Customer

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