Carlos Rodriguez
Carlos Rodriguez at Marino Chrysler Jeep Dodge

Carlos Rodriguez | Page 3

Service Advisor

Marino Chrysler Jeep Dodge

5133 West Irving Park Road
Chicago, IL 60641

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4.5
50 Reviews
4.5

50 Reviews

Write a Review

50 Reviews of Carlos Rodriguez

January 26, 2022

Dealership Rating
Employee Rating

Marino has sold me two cars both new, beautiful and have kept up perfectly. Juan Carlos and Mike specifically were incredibly helpful in finding the right fit, accommodating my every need and being sure to More

by Kelly.glunz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JC Alvarado, Robert Whiteman, Edwin Rivera, Jan Rodriguez, James Ebe, Jose Quezada , Kal Djendov, Rafael Martinez, Santiago Rosales, Mike!!

Jan 28, 2022

Marino Chrysler Jeep Dodge responded

Thank you so much for this kind review Kelly! We appreciate you taking the time out of your day to share about your experience with us. JC is one of our longest tenured employees and we are thrilled to hear that he and Mike were able to take such great care of you. Thank you again for your business, we look forward to seeing you at your first oil change.

October 18, 2021

Dealership Rating
Employee Rating

My sales and service experience is always great. The staff in the sales and service department are knowledgeable and professional always. More

by Oawardsr
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: JC Alvarado, Teresa Nelson, Jan Rodriguez, James Ebe , Steve Cardenas, Rafael Martinez

Oct 19, 2021

Marino Chrysler Jeep Dodge responded

That's exactly what we like to hear Oawards! Thank you so much for taking the time to leave us a review.

September 02, 2021

Dealership Rating
Employee Rating

Marino has excellent service .I'm very happy with outcome. Marino has been the only place I go to for service and this have been this way ever since I purchased the car. All of the Service Representa More

by T. Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Nelson, Jan Rodriguez, James Ebe , Steve Cardenas

Sep 06, 2021

Marino Chrysler Jeep Dodge responded

Thank YOU T. Owens! We appreciate your business and we look forward to continuing to see you in our service department for many years to come.

July 25, 2021

Dealership Rating
Employee Rating

Great and efficient service. The employees are always respectful and very attentive. They always listen to my concerns and try their best to work around my needs. I highly recommend them. More

by WG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Rodriguez

Jul 27, 2021

Marino Chrysler Jeep Dodge responded

Easy and efficient is the exact experience we are striving to deliver! We are so glad to hear you had such a great experience. Thank you for taking the time to leave us a review.

July 16, 2021

Dealership Rating
Employee Rating

Bad customer service Does not keep customers updatedAnd Bad customer service Does not keep customers updated And that is one of the most important thing communication!!! Also car not fixed properly they More

by calestar86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Teresa Nelson, Jose Quezada , Steve Cardenas, Kal Djendov

Jul 16, 2021

Marino Chrysler Jeep Dodge responded

Hi Calestar, I’m so sorry to hear that you’re still having issues with your vehicle. I can assure you, fixing your vehicle correctly the first time is a top priority for us and we are here to help. Please, reach out to me at happycustomer@marinocjd.com so I can put you in touch with our Service Director Bob Whiteman and we can get you taken care of here.

July 16, 2021

Dealership Rating
Employee Rating

First I’d like to say Bob Whitman is best ever service manager I’ve done business with and the terrific service team. Sales team always there to help. More

by whetstonepharmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Whiteman, Lon Dunham, Teresa Nelson , Marty Hill, Rafael Martinez

June 26, 2021

Dealership Rating
Employee Rating

Good service, nice waiting area, and helpful, friendly courteous staff More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Marino Chrysler Jeep Dodge responded

Thank you so much for the positive review and rating, Bill. Hope to see you again!

May 31, 2021

Dealership Rating
Employee Rating

This place is excellent in every aspect. I’ve never had a bad experience with them as far as service or purchasing a vehicle, I’m a repeat buyer from Marino the entire staff is great courteous and attentive! More

by Ashcrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Marino Chrysler Jeep Dodge responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2021

Dealership Rating
Employee Rating

Each and every time I bring my car in, these guys make me feel like family. He is a great advisor. Attentive and super friendly. More

by WG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Rodriguez

Apr 30, 2021

Marino Chrysler Jeep Dodge responded

Thank you for the 5-star feedback on our team, we appreciate it!

April 30, 2021

Dealership Rating
Employee Rating

I usually bring my car in for oil change. Jan is always very attentive and my car is serviced on time. Friendly and welcoming environment. More

by WG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Rivera, Jan Rodriguez

Apr 30, 2021

Marino Chrysler Jeep Dodge responded

Thanks for the positive feedback on your service visit! If you need anything else, please don't hesitate to reach out to us.

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