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Carlos Rivera
Carlos Rivera at Vera Cadillac

Carlos Rivera | Page 15

Finance Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
256 Reviews
4.9

256 Reviews

Write a Review

256 Reviews of Carlos Rivera

May 29, 2023

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Employee Rating

Our overall experience with Vera Cadillac was great. They provided wonderful service hospitality and product. More

by T. Wardlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez , Alejandro Padron

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May 30, 2023

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

May 25, 2023

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Employee Rating

Great service department. Always willing to help with the issues no matter how complex of a problem. More

by joecarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Russell

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May 26, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Joe, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 24, 2023

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Employee Rating

The representative was Very professional and polite. He demonstrated that he has a lot experiences to do his job More

by marilakes33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz

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May 25, 2023

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

May 11, 2023

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Employee Rating

i had an amazing experience in the dealer. jose is a very professional and friendly. he demonstrated a lot of skills to doing his job More

by marilakes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz

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May 11, 2023

Vera Cadillac responded

Congratulations on your new vehicle and thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

April 22, 2023

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Employee Rating

Extremely Professional and dedicated to a quality and efficient experience. I am glad that I chose Vera for my service needs More

by Tree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Clarke , Lorenzo Piquet, Andy Russell

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Apr 23, 2023

Vera Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 13, 2023

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Employee Rating

I had a great experience, start to finish. I will definitely be buying another vehicle from them More

by snlgunn
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo Piquet

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Apr 14, 2023

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. Lorenzo, Carlos, and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 05, 2023

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Employee Rating

They are very understanding of what needs to be done when there’s a problem with my car. Service department is always fast to return calls and accommodate me with picking up my car and bringing me a rental c More

by oldtown69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Raymond

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Apr 06, 2023

oldtown69 responded

I am very pleased with the service I receive from the salesman who sold me the car and the person who handles the maintenance of my car. Vera Cadillac is one of the best dealerships I have ever done business with.

March 30, 2023

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Employee Rating

Everyone was polite and professional. Would come back to this dealership to purchase another vehicle. More

by gcgkf4
Recommend Dealer
Yes

Other Employees Tagged: Jose Denis

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Mar 30, 2023

Vera Cadillac responded

Thank you for the kind words! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

March 19, 2023

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Employee Rating

They struggled to fix my radio properly working. I was given the vehicle brand new and service said the radio is working and simply wasn’t. In all fairness, they were very professional with and acco More

by RUBENALV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes, Leo Pena

Print
Mar 20, 2023

Vera Cadillac responded

While we appreciate your business and kind words for our team, we are sorry to hear that we fell short in some areas. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Experience The Vera Difference Gustavo Rodriguez Service Director

March 16, 2023

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Employee Rating

Professional, knowledgeable and friendly customer service! Have been working with Vera for over 20 years! Excellent! More

by Daysi Morey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Andre Clarke , Chris Cobos-Vera, Edwin Montoya in the Service Department- Excellent!

Print
Mar 16, 2023

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

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