Carlos Ramos
Carlos Ramos at Freehold Subaru
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Carlos Ramos

Sales Consultant

Freehold Subaru

299 South St
Freehold, NJ 07728

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5.0
97 Reviews
5.0

97 Reviews

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97 Reviews of Carlos Ramos

March 22, 2024

Dealership Rating
Employee Rating

Thanks to Carlos Ramos at Freehold Subaru for helping me buy a new car. He is so knowledgeable and friendly. Everyone there was so helpful. Thank you. More

by davemaryrochford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyce, David Poyner

Mar 26, 2024

Freehold Subaru responded

On behalf of Carlos and the entire Freehold Subaru team, thank you for the 5-star review, davemaryrochford! We appreciate your business and are so happy we could exceed your expectations. Safe travels in your new car Steven Boyce, GM

March 01, 2024

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Everyone we dealt with was professional, knowledgeable and friendly. We never felt rushed. Carlos was wonderful. He answered all my questions with a smile. Very patient. No spending all day haggling w More

by mtereshko
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shane Boyce

Mar 19, 2024

Freehold Subaru responded

Thank you, mtereshko, for the kind words about your experience at Freehold Subaru! We take pride in our professional and friendly staff, and we're glad to hear that Carlos could answer all of your questions patiently. We hope you're enjoying your new Subaru! Steven Boyce, GM

December 15, 2023

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A great experience thanks to. Carlos Ramos III. Fair price, no surprises, fast process. Excellent. More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Freehold Subaru responded

Bill, your 5-star review means the world to us! I am delighted to hear about your excellent experience at Freehold Subaru, and we're incredibly grateful for your shoutout to Carlos. It's fantastic that you found the pricing fair, the process fast, and had no surprises. If there's anything else you need or if you have more feedback to provide, please feel free to reach out. Congratulations on your Subaru Steven Boyce, GM

November 20, 2023

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Picked up our 2024 Forester Touring last week that was special ordered a few months ago. Excellent experience with Carlos Ramos and Shane Boyce. No trying to add or pressure my wife and I into anything w More

by louie54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Boyce, David Poyner

Dec 01, 2023

Freehold Subaru responded

Hello Loie54! I am delighted to read your 5-star review! It's excellent that Carlos Ramos and Shane Boyce provided you with an exceptional car-buying experience. We take pride in our team's professionalism and commitment to keeping promises. We're grateful for your trust in us and for choosing Freehold Subaru for your special-ordered 2024 Forester Touring, and we wish you many happy miles ahead! Steven Boyce, GM

October 04, 2023

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Both Carlos and the Dealership staff were wonderful. Very knowledgeable and were willing to work with me regarding any questions about the cars as well as flexible with adjusting or finding a price that More

by dimitrypress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anello

Oct 06, 2023

Freehold Subaru responded

Dimitry, I am overjoyed that you had a fantastic experience with Carlos and our dealership staff. Providing outstanding service is our top priority, and your review reaffirms our commitment to excellence. Enjoy your new Subaru, and please don't hesitate to reach out if you need anything! Steven Boyce, GM

October 04, 2023

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My wife and I have purchased vehicles from Maryland to Pennsylvania, this has been the best experience purchasing a vehicle. Worked with Carlos Ramos and sales manager Sean Boyce. Outstanding profession More

by louie54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Boyce

Oct 06, 2023

Freehold Subaru responded

Louie54, thank you for choosing Freehold Subaru! I am glad that your experience with Carlos Ramos and Shane Boyce was exceptional and that you found the process relaxed and pressure-free. Your custom 2034 Forester is on its way, and we hope it exceeds your expectations. It's wonderful that we could help your daughter lease a 2024 Legacy at a great price. We truly appreciate your recommendation and look forward to serving you again. Steven Boyce, GM

April 03, 2023

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Professional, knowledgeable,polite warm, well versed in the subject matter,not pushy, treated with respect and patience exceptional customer service. More

by Kamala.kovacs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2023

Freehold Subaru responded

Kamala, thank you for the kind words about Freehold Subaru. We're delighted to hear that our team was able to provide you with the level of service you deserve. I am happy to have been professional, knowledgeable, and well-versed in the subject matter while treating you respectfully and patiently. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future. Steven Boyce, GM

January 03, 2023

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Great service, Carlos went above the standard. For a moment I forgot i was in Jersey,haha. .he continued his service even after I got home to pa. More

by Arthurflora06
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 12, 2023

Freehold Subaru responded

Thank you for leaving such a positive review about your experience with Carlos and Freehold Subaru. We are thrilled to hear that you received excellent service and that Carlos exceeded the standard. It's great to hear that you forgot you were in Jersey for a moment because of the exceptional service you received. We're also glad that Carlos continued to provide service even after you returned to Pennsylvania. We pride ourselves on providing excellent customer service, and it's great to know that our efforts have paid off. Again, thank you for choosing our dealership, and we hope to see you again soon! Steven Boyce, GM

October 21, 2022

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Purchasing a vehicle is one of the most stressful decisions we make multiple times in our lifetime. Everyone at Freehold Subaru made the experience completely no pressure and Stress Free! I worked More

by Dawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Jones

June 30, 2022

Dealership Rating
Employee Rating

Carlos was GREAT. He recommended the Outback Turbo The best car we have ever had More

by carolh209
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Poyner

Jul 06, 2022

Freehold Subaru responded

Hi Carol I agree with you. Carlos is great! I have been driving the Outback XT, and what a pleasure to drive. Thanks Steven Boyce, GM

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