Carlos Quinones | Page 3

I have been a long time customer and I appreciate the services rendered and the care given services rendered and the care given More

by domschornick Verified Customer Verified Customer

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Service was quick, Carlos was kind and professional 7 more words The service was great and quick. Carlos was very kind and professional more words The service was great and quick. Carlos was very kind and professional More

by KENDRA16 Verified Customer Verified Customer

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Always great service but they do keep the waiting area pretty chilly AC wise. Could just be my thinning blood. ?? pretty chilly AC wise. Could just be my thinning blood. ?? More

by RSJGOLF Verified Customer Verified Customer

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I have multiple vehicles serviced here and the staff is consistent with their service and hospitality. consistent with their service and hospitality. More

by BROWN Verified Customer Verified Customer

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Straight to the point Straight to the point and provided great advice for service on my vehicle ?? great advice for service on my vehicle ?? More

by Itzelm0724 Verified Customer Verified Customer

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Great customer service, and friendly staff. I like that I can always schedule an appointment within a week. I like that I can always schedule an appointment within a week. More

by divine_authority2 Verified Customer Verified Customer

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They thoroughly explained the issue with my vehicle, provided regular updates along the way, and completed the repair professionally. I am very satisfied with the service. provided regular updates along the way, and completed the repair professionally. I am very satisfied with the service. More

by ONLYONE2842 Verified Customer Verified Customer

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They are always friendly and efficient. They aren’t pushy with the service upsells either. They aren’t pushy with the service upsells either. More

by ROSS.STEVENM Verified Customer Verified Customer

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Great service …………. . would Great service from start to finish, professional staff, quality work, and excellent communication throughout.. . would Great service from start to finish, professional staff, quality work, and excellent communication throughout.. More

by DWAYNEJMAIR Verified Customer Verified Customer

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I had an appointnent at 800 am. I arrived at 750 am. Unfortunately the person I requested and had already changed appointments to have was not there. Noone even came to my car unt I arrived at 750 am. Unfortunately the person I requested and had already changed appointments to have was not there. Noone even came to my car until 820. Then, upon doing the orders, I was told the car would be ready at 11, then i was asked if I was staying, i said yes and he said, good we'll keep the car and get everything done and it will be ready around 2. I asked where Jose was since my appointment was with him. I was told they had someone quit, so they had to change schedules and gave him the day off. The car was ready around 12. When I went inside to pay, which I used to always do,they told me I had to go out to my service guy, but he was on break for another 10 minutes, and i should go wait by his office, mind you it is hot out. I go out and he has another customer in his office. When he finished, I went in and I had to tell him my name 4 times before he got my paperwork. Then, i take out cash to pay and he tells me he cant take cash, so now I had to go back inside to pay. Again, i had to wait for someone from the parts department to get off the phone to take my payment. I had my keys, but my car wasnt out, so Carlos said hed have someone get it. He then took my keys and disappeared. After the car wash, there were black streaks all across the bottom of the car. I got into my car and left feeling like i do not like the changes that are happening. I am a very long time customer, about 22 years (when they were across the street). My only good experience with service is when i have Jose, thus why my appointment was made w him and I feel like I should have been notified and given the option to change appointment if they changed his days off. More

by HATE2DRVE Verified Customer Verified Customer

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