“”If there’s a way there’s a will”” Love helping customers pick out the right car for them and their family. Here at Napleton Volkswagen Orlando we give you our best service and our honesty!
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27 Reviews
Write a Review27 Reviews of Carlos Nieves
March 08, 2023
Reached out two times by sending emails. Still have not heard back from them and now see no reason to use this dealership if service is this bad. Still have not heard back from them and now see no reason to use this dealership if service is this bad. More
Other Employees Tagged: Niyi Okunlola, Cameron Bell, Javier Santiago, Boma Pokima, Luis Soto, Adrian Aponte, Corey McKnight, Donyea Hall, Andrew Pope
March 26, 2022
I'm happy with my purchase because niyi and Carlos are always there to help me out with anything I need. always there to help me out with anything I need. More
Other Employees Tagged: Niyi Okunlola
December 05, 2021
Everyone was friendly from start to finish. I worked with Edison and Andrew. They both did a great job explaining the process in the car. All in all they were very friendly and definitely worth a five star Edison and Andrew. They both did a great job explaining the process in the car. All in all they were very friendly and definitely worth a five star rating. More
Other Employees Tagged: Niyi Okunlola, Cameron Bell, Javier Santiago, Boma Pokima, Luis Soto, Adrian Aponte, Corey McKnight, Donyea Hall, Andrew Pope
October 24, 2021
Carlos Nieves is the best!!! He is part of our family. We had an amazing experience and got the best deal. I walked out with a néw 2022 Tiguan!!! I’m in love. Thank you!! had an amazing experience and got the best deal. I walked out with a néw 2022 Tiguan!!! I’m in love. Thank you!! More
March 07, 2021
Thank you Napleton Orlando, Ive always serviced my VW here for over 5 years. Now we went to buy a new car and had such a great car buying experience. Carlos was extremely helpful, took his time, you can here for over 5 years. Now we went to buy a new car and had such a great car buying experience. Carlos was extremely helpful, took his time, you can really tell he cares and his genuine about his work. Everyone we encounter was personable Tito and David in finance thank you guys made us feel really comfortable. I strong recommend Napleton VW Orlando will continue to do business here. Thank you More
Other Employees Tagged: Tito, David
November 24, 2020
Great experience with our knowledgeable salesperson, who offered useful information with no pressure. Would recommend this dealership with no hesitation. Love my new VW Atlas offered useful information with no pressure. Would recommend this dealership with no hesitation. Love my new VW Atlas More
Other Employees Tagged: Jeremy Shontz
August 17, 2020
Initially I had a little trouble getting the right person to call me back but when he did (Kevin) he was fantastic! I flew in from Chicago to buy a car and they had everything ready they were truthful about, to call me back but when he did (Kevin) he was fantastic! I flew in from Chicago to buy a car and they had everything ready they were truthful about, no game playing. I had another dealer that sold the car before I got there. I gave them my information and held the car immediately. They gave me everything I requested and more. They even filled the car up with gas before I left. Great Price, Great service! Ask for kevin very eager young guy even the finance guys were great👍. I did not know about this dealership it came off AutoTrader! More
Other Employees Tagged: Kevin in Sales
July 31, 2020
They will take GREAT care of you! Joshua Woodbury is one of the best salesmen I have worked with. He helped us every step of the way. He addressed every concern and got us in a great Joshua Woodbury is one of the best salesmen I have worked with. He helped us every step of the way. He addressed every concern and got us in a great used/new(ish) Jeep Wrangler at a great price. They really do believe in customer service; they will make sure you feel confident about your purchase (and happy). Carlos, in finance, was WONDERFUL as well. Thank you Josh Woodbury, Carlos Nieves, and Napleton team! More
Other Employees Tagged: Steve Ormiston , Joshua Woodbury
July 05, 2020
Chad was an awesome sales man. He was patient and very knowledgeable. The fiance manager was also very polite and helping. Carlos was off and still was at the dealership helping us out with the purchase. knowledgeable. The fiance manager was also very polite and helping. Carlos was off and still was at the dealership helping us out with the purchase. They were not pushy and I never felt pressured into making any decisions. I would highly recommend this dealership to anyone looking to getting a great car with great service More
Other Employees Tagged: Al Chalashtori , Chad, Carlos, David
March 02, 2020
Our sales representative, Carlos, was friendly and wonderful. He provided information in a clear fashion and answered all of our questions. He made the process enjoyable. wonderful. He provided information in a clear fashion and answered all of our questions. He made the process enjoyable. More